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Easterns Automotive Group of Alexandria

(1,049 reviews)
Visit Easterns Automotive Group of Alexandria
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 9:00am–8:00pm
Sunday 11:00am–5:00pm
2024 state dealer award
View 10 awards
2024 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award

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(877) 452-1921 (877) 452-1921

Inventory

See all 91 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since February 2018.
Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Your Credit Easterns became one of the DMV's premier Car Dealerships. Eastern has sold over 140000 used vehicles totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling VA and the company currently operates seven locations around DC Maryland and Virginia. Search our vast inventory of over 1000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1000 Mile Warranty.
Where Your Job is Your Credit

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Reviews

(1,049 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Easterns Automotive Group of Alexandria from DealerRater.

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Lori you very nice and kind with smiling face we are

Lori you very nice and kind with smiling face we are happy with your service Thank you very much 🥰🥰🥰

Lori you very nice and kind with smiling face we are

Lori you very nice and kind with smiling face we are happy with your service Thank you very much 🥰🥰🥰

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hello Jolia, We appreciate your positive feedback about your experience. We take pride in serving our customers and hope to see you again soon!

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I had an exceptional experience at the dealership thanks

I had an exceptional experience at the dealership thanks to Lori. She was incredibly knowledgeable and attentive, helping me find the perfect car that suited my needs. Her friendly demeanor made the entire process enjoyable, and I felt supported every step of the way. I highly recommend Lori to anyone in search of a new vehicle!

I had an exceptional experience at the dealership thanks

I had an exceptional experience at the dealership thanks to Lori. She was incredibly knowledgeable and attentive, helping me find the perfect car that suited my needs. Her friendly demeanor made the entire process enjoyable, and I felt supported every step of the way. I highly recommend Lori to anyone in search of a new vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.

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This dealership was the best I’ve been to.

This dealership was the best I’ve been to. They took the time to work with me despite my bad credit and helped me get approved for a phenomenal rate. Even if you don’t think you’ll be approved trust me just show up they work miracles and really know how to talk to the finance companies. Aside from their ability to approve just about anybody, their prices, inventory size, and vehicle condition are phenomenal. Customer service was top tier, everybody in the office was extremely friendly and the facility was clean and well kept. 100/10

This dealership was the best I’ve been to.

This dealership was the best I’ve been to. They took the time to work with me despite my bad credit and helped me get approved for a phenomenal rate. Even if you don’t think you’ll be approved trust me just show up they work miracles and really know how to talk to the finance companies. Aside from their ability to approve just about anybody, their prices, inventory size, and vehicle condition are phenomenal. Customer service was top tier, everybody in the office was extremely friendly and the facility was clean and well kept. 100/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.

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Clear, patient and upfront with our purchase.

Clear, patient and upfront with our purchase. Friendly as well! Addressed any concerns we had and managed them. Would recommend working with Nathan and team.

Clear, patient and upfront with our purchase.

Clear, patient and upfront with our purchase. Friendly as well! Addressed any concerns we had and managed them. Would recommend working with Nathan and team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

YES! We love hearing stories like this about our customer service. Our team strives to ensure that our customers are treated with the most utmost care and respect.

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Easterns automatics was incredible.

Easterns automatics was incredible. Nathan Beard helped me tremendously in helping me purchase my dream car. Nathan was communicative, professional, understanding, and very patient with me throughout the car buying process. Additionally, Nathan made sure the home delivery service was fast and extremely reliable. Thank you, Nathan for helping make my dream car a reality! I am very grateful for Easterns automotive and the reliable and affordable services they provide for car buyers.

Easterns automatics was incredible.

Easterns automatics was incredible. Nathan Beard helped me tremendously in helping me purchase my dream car. Nathan was communicative, professional, understanding, and very patient with me throughout the car buying process. Additionally, Nathan made sure the home delivery service was fast and extremely reliable. Thank you, Nathan for helping make my dream car a reality! I am very grateful for Easterns automotive and the reliable and affordable services they provide for car buyers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase! Thank you so much for this wonderful review. We were glad to help!

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Just picked up my new car BMW 430i X drive today and it’s

Just picked up my new car BMW 430i X drive today and it’s great! The salesman Nate was really great in my purchasing process. The general manager Zee worked with me to ensure I got what I asked for. I would highly recommend trying out Easterns if you’re in the market for a car. Smiled the whole way on my 2 hour drive home. Lastly and once again, I love my new car!

Just picked up my new car BMW 430i X drive today and it’s

Just picked up my new car BMW 430i X drive today and it’s great! The salesman Nate was really great in my purchasing process. The general manager Zee worked with me to ensure I got what I asked for. I would highly recommend trying out Easterns if you’re in the market for a car. Smiled the whole way on my 2 hour drive home. Lastly and once again, I love my new car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

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To start out with it was Capital One Bank who referred me

To start out with it was Capital One Bank who referred me to Eastern Automotive then when we arrived great service out the back. I was greeted and showed interest to sell us vehicle. You know great quality service is a plus and is strongly recommended especially when you receive it thank you. Sometimes a simple explanation of how it could work better helps, great work management. You all Rock!!!!!!

To start out with it was Capital One Bank who referred me

To start out with it was Capital One Bank who referred me to Eastern Automotive then when we arrived great service out the back. I was greeted and showed interest to sell us vehicle. You know great quality service is a plus and is strongly recommended especially when you receive it thank you. Sometimes a simple explanation of how it could work better helps, great work management. You all Rock!!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

This is awesome! Thanks for letting us know that your car-buying experience was smooth and painless. Thank you for choosing Easterns!

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Very nice people and clean establishment!

Very nice people and clean establishment! Thank you for your help! We will return in the future.

Very nice people and clean establishment!

Very nice people and clean establishment! Thank you for your help! We will return in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to meet your expectations and provide you with a positive experience. Thank you for choosing us and we hope to see you again soon.

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He makes magic happen.

He makes magic happen. I just started a new job so I only had a 1 week paystub and he made it happen. Very attentive and knows how to get you approved!

He makes magic happen.

He makes magic happen. I just started a new job so I only had a 1 week paystub and he made it happen. Very attentive and knows how to get you approved!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Customer service is important to us so please know your words have great value to us. We are grateful to have you as a customer and we appreciate your positive feedback.

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From the entry until I got my Suburban the salesman Nate

From the entry until I got my Suburban the salesman Nate and the finance manager Eddie were very professional they made the process very easy

From the entry until I got my Suburban the salesman Nate

From the entry until I got my Suburban the salesman Nate and the finance manager Eddie were very professional they made the process very easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to leave such a kind review! We truly appreciate your business and are thrilled to hear that you had a great experience with us.

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