[{"id":636631,"firstName":"Juan","lastName":"Garcia","titleText":"Sales Manager","shortBioText":"My career in the car business started at the young age of 19.\r\nI've always had a great love for cars, especially sports cars. \r\n\r\nThe car business allowed me the fantastic opportunity to buy my childhood dream car, a BMW Z4 Roadster, which I've owned for six years now. \r\n\r\nMy goal has always been to provide my customers with the same experience I had when purchasing my very first car, and make it a stress-free, exhilarating moment in their lives!\r\n\r\nI am:\r\n* A dog dad of an American Staffordshire Terrier, and future dad of a human baby.\r\n*Proud husband of a Military Wife.\r\n*HUGE car enthusiast (don't get me started.)\r\n*A true animal lover and believer of equal rights!\r\n*Proud foodie.\r\n*DMV Native.\r\n*100% Chapin\r\n*Hablo Espanol.\r\n*Master Carpenter/ Framer.\r\n*Photographer/ Sculptor\r\n*Lover of the Arts!\r\n\r\nPlease allow me the opportunity to provide you with excellent service and a great car-buying experience.\r\n\r\nFeel more than free to contact me to schedule your next appointment!","emailTxt":"jgarcia@easterns.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114553/employees/b211ae037e91.jpg","drDealerId":114553,"dealerEmpStartDtUtc":"1583020800","industryStartDtUtc":"1396310400","certifiedEmployee":true,"deptDscrp":"Management"},{"id":518598,"personPtyId":42287521,"firstName":"Lonnie","lastName":"Rush","titleText":"Sales Consultant","shortBioText":"Hey I'm Lonnie. Being born and raised in the DMV (DC, MD, VA) area, having knowledge of the highways, and parking garages gives me an advantage of having an idea of what vehicles that will suit the customers needs, benefits, and wants. \r\n\r\nAs long as you the customer brings me everything I need, I can assure you that you will find the perfect vehicle that's favorable to your situation that you will love. All there is for you to do is #meetmehalfway follow @LonniesCarSales on Instagram.","emailTxt":"lrush@easterns.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":109,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114553/employees/82eabf460a07.jpg","drDealerId":114553,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1356998400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":482278,"personPtyId":37678004,"firstName":"Desmond","lastName":"Jones","titleText":"Sales Consultant","shortBioText":"Here to earn your business @Easterns Automotive Group in Alexandria VA","emailTxt":"djones@easterns.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":78,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114553,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1514764800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":577737,"personPtyId":38690639,"firstName":"Vinny","lastName":"Vannavong","titleText":"Manager","emailTxt":"VINNYV@EASTERNS.COM","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114553/employees/aace393bdf10.jpg","drDealerId":114553,"dealerEmpStartDtUtc":"1054425600","industryStartDtUtc":"1054425600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":592685,"personPtyId":44073341,"firstName":"Amir","lastName":"Taghi","titleText":"Finance Manager","emailTxt":"Ataghi@easterns.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":35,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114553/employees/47cdf0ed916c.jpg","drDealerId":114553,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":482281,"personPtyId":38666719,"firstName":"Mark","lastName":"Linder","titleText":"Sales Consultant","shortBioText":"I have been in the car business for over 15 years. I was born in Cleveland Ohio and and happily married with two children. I enjoy playing golf with my family and attending my daughters swim meets and my sons travel baseball games.","emailTxt":"mlinder@easterns.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":89,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114553/employees/734aaf58df21.jpg","drDealerId":114553,"dealerEmpStartDtUtc":"1514764800","industryStartDtUtc":"1020211200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":572740,"personPtyId":38700829,"firstName":"Kevin","lastName":"Cubas","titleText":"Manager","emailTxt":"kcubas@easterns.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":63,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114553,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1346457600","certifiedEmployee":true,"deptDscrp":"Management"},{"id":561812,"firstName":"Moustapha","lastName":"Bacha","titleText":"Sales consultant","shortBioText":"Teacher,Financial experience,and Sales Consultant\r\n\r\nGraduated in Business School 2012","emailTxt":"mbacha@easterns.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":42,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114553/employees/add6864a3070.jpg","drDealerId":114553,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":607566,"firstName":"Ibrahima","lastName":"Diouf","titleText":"Sales Consultant","emailTxt":"idiouf@easterns.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114553,"dealerEmpStartDtUtc":"1564617600","industryStartDtUtc":"1561939200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636639,"firstName":"Carlos","lastName":"Guzman","titleText":"Sales Consultant","emailTxt":"cguzman@easterns.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114553,"dealerEmpStartDtUtc":"1580515200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":624137,"personPtyId":38710890,"firstName":"francis","lastName":"koroma","titleText":"sales","emailTxt":"fkoroma@easterns.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114553,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":575005,"firstName":"Abdel","lastName":"Osman","titleText":"Sales Consultant","emailTxt":"AOsman@easterns.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114553,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":607666,"firstName":"Darius","lastName":"Skerritt","titleText":"Sales","emailTxt":"dskerritt@easterns.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114553,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":636729,"firstName":"CJ (Cochise)","lastName":"Jones","titleText":"Sales Consultant","shortBioText":"You have to be EXCITED when making a purchase as such and with me...GET EXCITED!!! IT'S FINALLY TIME!!!! YOU'VE BEEN WAITING FOR THIS!!! LET'S GOO!!!! YOU'RE FINALLY GETTING THE CAR!!!! OHHHH YEAHHH!!!! =)","emailTxt":"JonesCochise@gmail.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114553,"dealerEmpStartDtUtc":"1577836800","industryStartDtUtc":"1577836800","certifiedEmployee":false,"deptDscrp":"Sales"}]

Easterns Automotive Group of Alexandria

4.9 out of 5 4.9
Rectangle 48
Sales 11:00 AM - 5:00 PM

Easterns Automotive Group of Alexandria Hours

Sales

Monday

10:00 AM - 8:00 PM

Tuesday

10:00 AM - 8:00 PM

Wednesday

10:00 AM - 8:00 PM

Thursday

10:00 AM - 8:00 PM

Friday

10:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 5:00 PM

About Our Dealership

Dealer on Cars.com since February 2018

Easterns Automotive Group is a family owned Used Car Dealership that opened in 1988. With the slogan Where Your Job is Y

...

our Credit, Easterns became one of the DMV's premier Car Dealerships. Eastern has sold over 140,000 used vehicles, totaling over Two Billion Dollars in sales. Easterns corporate headquarters and central reconditioning facility are located in Sterling, VA, and the company currently operates seven locations around DC, Maryland and Virginia. Search our vast inventory of over 1,000 cars and feel protected with a complimentary 7 Day Return Policy and 30 Day/ 1,000 Mile Warranty.

"Where Your Job is Your Credit"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
581 lifetime reviews. Includes reviews of Easterns Automotive Group of Alexandria from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 22, 2020

    So happy I decided to walk into Easterns this week. Had a horrible experience at another dealership in Arlington and was immediately greeted with a smile... by Ibrahim and Juan. They both did not rush me and gave me their honest opinions about the cars and financing options. The customer service was EXCELLENT and everything was thoroughly explained and laid out. 100% will recommend to friends and family! Thanks again for my beautiful 2017 Range Rover!!!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It doesn't get any better than that! A new Range Rover sounds great.... Welcome to the Easterns family!


    Worked with:
    Juan Garcia

    Sales Manager

    (5.0) 19 reviews

    Ibrahima Diouf

    Sales Consultant

    (4.9) 11 reviews

  • 5.0 out of 5
    May 20, 2020

    I can't say enough good things about my experience with Easterns Automotive Group, and the sales manager, Juan Garcia. I reached out to the dealership... during the Covid-19 pandemic, and because of this, I was not comfortable going into the dealership itself. However, they understood, and went above and beyond to get me the vehicle that I wanted. I live in Maryland, and on the morning that I decided that I wanted the car, I called them and asked could they get the vehicle Maryland inspected for me...and they did! In fact, they did it immediately. I completed the short credit application around 5 or 6 in the evening, and Juan had my approval in a matter of minutes! He called me back, and went over the numbers with me, and delivered the car to me early, the very next day, which again, was impressive, because I live close to 2 hours away! And it gets better! When he delivered the car, he was wearing a face mask, gloves, and even wiped down the interior of the car with disinfectant wipes! He followed ALL CDC guidelines as we signed the papers. And when we were finished, which literally took no more than 10 minutes in my garage, he gave me something perhaps more valuable than the car...HAND SANITIZER! I can't thank you enough Juan, and Easterns Automotive!!!

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    COVID-19 certainly made things tough but we chose to adapt and find alternative safe ways to please our customers. Thank you for choosing our home del...ivery option. We'll be glad to let Juan know that you are so pleased with the outcome of your experience. Please stay safe and keep us in mind for your next automotive purchase!


    Worked with:
    Juan Garcia

    Sales Manager

    (5.0) 19 reviews

    Kevin Cubas

    Manager

    (4.8) 63 reviews

  • 5.0 out of 5
    May 19, 2020

    Muy buena atención mi papá y yo buscamos una van q cumpliera con lo que necesitábamos y gracias a Juan la encontramos lo recomiendo mucho

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gracias!


    Worked with:
    Juan Garcia

    Sales Manager

    (5.0) 19 reviews

  • 5.0 out of 5
    May 16, 2020

    I am very pleased with the service I received from Easterns Automotive. It was a pleasure to purchase my first car from them and an overall great experience!...

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Love it! We truly appreciate your business. We look forward to assisting you with your next purchase!


    Worked with:
    Juan Garcia

    Sales Manager

    (5.0) 19 reviews

  • 5.0 out of 5
    May 15, 2020

    Smooth process my second time investigating in a car. But first time on my own. Im ready to pay my notes and insurance pn time come back in 6 to 7th month... to refinance.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    What a huge accomplishment! We are so proud of you and excited for your future. You look so great standing next to your new Ford!


    Worked with:
    Lonnie Rush

    Sales Consultant

    (5.0) 109 reviews

  • 5.0 out of 5
    May 12, 2020

    Juan was great..and so was Lonny!! Thanks and we will be back again when we are ready to buy again. Thanks again and a

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats! You look great standing next to your new BMW X5. We look forward to sharing your kind words with Juan. Have a great day!


    Worked with:
    Juan Garcia

    Sales Manager

    (5.0) 19 reviews

    Lonnie Rush

    Sales Consultant

    (5.0) 109 reviews

  • 5.0 out of 5
    May 8, 2020

    Alexandria in easterns offering home deliveries Also offering hand sanitizer and practicing social distance I didn't feel uncomfortable at all . Thanks... desmond you rock

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Yay! We're very happy to hear that you enjoyed our home delivery process. It was important for us to find a safer way to serve our customers during th...is pandemic.


    Worked with:
    Desmond Jones

    Sales Consultant

    (5.0) 78 reviews

  • 5.0 out of 5
    May 8, 2020

    Go to easterns of Alexandria and see Desmond You won’t be disappointed he was by far the best I’ve come across when purchasing a car

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, We look forward to letting Desmond know just how pleased you are. You deserve the best!


    Worked with:
    Desmond Jones

    Sales Consultant

    (5.0) 78 reviews

  • 5.0 out of 5
    May 8, 2020

    Desmond thanks for your assistance and practicing social distancing during my buying process. If you looking to buy during this pandemic see Desmond at... easterns in Alexandria

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kudos to Desmond for providing excellent service while social distancing! Adjusting to a pandemic is difficult but we are glad to see our team getting... the job done.


    Worked with:
    Desmond Jones

    Sales Consultant

    (5.0) 78 reviews

    Kevin Cubas

    Manager

    (4.8) 63 reviews

  • 5.0 out of 5
    May 6, 2020

    The service was great since the first inquiry with the dealership. I spoke first with Jose, then I was transferred to Mustafa, then Kevin who i stayed... with for most of the calls, then i was in and out with Tony and Vinny. Everyone we spoke with concerning our vehicle were very respectful and courteous. It was very easy to get in touch with each sales representative. I appreciate everyone's effort in ensuring that we were satisfied and well informed about our purchase. Kudos to Juan, who is the master of the BMW. He gave me a detailed walk through of the vehicle upon delivery, and was very patient, since it was my first and he also followed up the next day to make sure I was comfortable and still satisfied. I love it. Thanks a million to Kevin, for taking my never-ending phone calls and questions. Awesome service. Also want to say thank you to the young man who accompanied Juan to deliver the vehicle. Please tell him I said "thank you". Thank you all for your service. Awesome service! Sincerely, Renea (it's my first Beemer y'all)

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Teamwork makes the dream work! We look forward to letting our staff know just how pleased you are. Welcome to the Easterns family!


    Worked with:
    Juan Garcia

    Sales Manager

    (5.0) 19 reviews

    Vinny Vannavong

    Manager

    (4.9) 19 reviews

    Kevin Cubas

    Manager

    (4.8) 63 reviews

    Moustapha Bacha

    Sales consultant

    (5.0) 42 reviews

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