Reviews
Excellent service
Incredibly friendly staff. Kept me informed on the status of my car's service. They provided a loaner to me when the work couldn't be completed when originally expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jess, thanks for the five stars! We're glad to hear that your service appointment with us here at McGovern Buick GMC was such a positive one. We hope to see you back for all of your future automotive needs!
Stay away from McGovern of Westborough.
Lied to me from the beginning to the end. Read the reviews on yelp also and you will get a true picture of this dealership. This dealership will never change these people are the worst and its not the sales people as much as it is the management.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service
Victoria, in service, was fantastic! Delays with the warranty and parts but she kept me up to date. I could not be more please with her assistance and constant communication.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Rocco! Thanks for the five stars. We're glad to hear that Victoria could assist you during your service appointment here at McGovern Buick GMC. We hope to see you back!
Service
Dropped off for oil change. They called me when done and made arrangements for after hours pickup. Made it easy for me not to have to rush before the closed
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jim, thank you for taking the time to review McGovern Buick GMC! We hope to see you back for all of your future automotive needs!
Friendly staff
I sat in front of garage for about 10 minutes before Anthony came out. He ask why I was there & was able to take of my needed service. He was very polite & helpful & came to get me when the service was completed.
- Customer service 5.0
- Buying process 1.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your review! We appreciate your business and hope we can provide you with a 5-star review next time! -McGovern Buick GMC
Best in the business!
I have purchased multiple vehicles from the McGovern Auto Group both for my personal use and for our family business. Always get a great deal but more importantly dealing with people who care about you and the experience you have at their dealerships! Top notch! Will always have a life long customer in me! Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Tim, thanks for the five stars! We're glad to hear that your visit with us here at McGovern Buick GMC was such a positive one. We hope to see you back for all of your future automotive needs!
Amazing service crew
Amazing service crew👍 Luis is a great leader in the department, his service crew were outstanding! My Silverado drove like the first day I bought it. Thanks for everything
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your review, Luis! We're so lucky to have you as a customer! -McGovern Buick GMC
Great friendly place! Willing to do what it takes!
We had a little trouble with numbers in the beginning but the guys dug in deep and were able to get me just what I needed! Great group of guys!!
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the positive review, Bryon! We hope to see you back here at McGovern Buick GMC for all of your future automotive needs!
Service issue
Brought my Silverado in for an issue with the 4 wheel drive. Dropped it off at 8 AM and by 11:15 AM I cat a complete breakdown and estimate text to me. I am authorized to work in my truck was finish by 1 PM. Victoria in-service was very thorough, she is an asset to the company.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear that we could make the service experience easier for you, Richard! Thank you for leaving Victoria and our team five stars! We hope to see you again for your next routine visit! - McGovern Buick GMC
Amazing Service Center
Had to have my car towed to GMC on a Sunday. They called me Monday morning explaining what was needed to fix my car. They were knowledgeable and kind. Got my car back by Tuesday. I would highly recommend GMC service center!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the five stars, Em! We're glad to hear that your visit with us here at McGovern Buick GMC was such a positive one and that your service appointment went smoothly. We hope to see you back for all of your future automotive needs!