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McGovern Buick GMC of Westborough

(1,197 reviews)

Reviews

(1,197 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service on my 2019 Chevrolet trailboss

Very pleasant and so far can’t say anything at all negative about my experience, I will most likely purchase my next truck here . Thanks guys

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love this Placeđź’•

Always a Great experience here and the environment is super nice!! The Service staff is amazing! Come here and be happy! Your car will thank you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very Good customer service

Very good customer service. Dropped off my vehicle and was shuttled to work without delay. My vehicle wasn’t completed in one day and a loaner was offered without hesitation. Work was completed to satisfaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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service all dealrs should achieve.

Responsive service. Good advice given. Vehical dropped off without appt. Service scheduled,diagnosed,part ordered,fixed next day. Regular communication from what was broken. When part was expected, approx cost. End cost was less than estimate

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Excellent service

Had oil change & tire rotation done. Estimated time was an hour which was exactly right. I have always had positive experiences with the service department @ McGovern’s.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Best service dept!

Luis and Steve and entire service/parts dept was awesome! Took care of everything we needed and found some small but very important safety issue we were not aware of. Have always felt comfortable and confident with them handling all service needs for our trucks!! Thanx Luis!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, trustworthy people

Great, trustworthy service department! Every time I come I am more and more impressed with the entire dealership and how they run their business. Have recommended others to this dealership and they also have purchased and got the same experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service Dept. Is Second to None

Service department is straight forward, professional, and fair. Great people that you can trust. No pressure, no games, and excellent quality of service (mechanical and customer). They've been fantastic with all my GM vehicles. They're communicative, knowledgeable, and work hard to earn repeat business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I would highly recommend this dealership to anyone

I was able to schedule a walk-in service thanks to Sam,I will recommend this dealership to friends and family,they were very professional and timely with the turnaround time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Very impressed

Great service department, friendly and professional. Sam,Luis and Steve made me feel comfortable and welcome, I highly recommend McGovern GMC and Buick in Westborough on route 9.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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