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Edwards Chrysler Jeep Dodge Ram Fiat

(454 reviews)

Reviews

(454 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Poor service

Took my 2018 challenger in for oil change and tire rotation for the first time where I purchased it. You would think a dealership should be top notch above any other service shop. Not Edwards in C.B. Iowa. For a 140.00 dollars you can’t even get a car wash offered as part of the service you asked for done . They say they check fluids etc. B.S. Walmart does better service than they offer cheaper too. Never Again!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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SCAM!!!

They lie cheat steal scam and are overall a terrible company. They refuse to make anything right and sell junk!!! BUYER BEWARE they add thousands of dollars behind your back and change prices after you sign papers!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Only gave 1 star because you have to.

Only gave 1 star because you have to. This place is a scam, they lie cheat and steal! Had a vehicle marked at 20k give me 7K for trade in got no extra warranties or anything and papers stated amount owed but after signing they changed the price and now we owe 32k THIS IS ILLEGAL! I will never recommend them to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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5 star

Excellent service on my 2022 Cummins. They are good people and get me in within a couple days. New trucks these days have constant recalls and they keep me informed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Buy your next vehicle at Edwards

We bought our new Jeep Grand Cherokee L at Edwards and have been really pleased with how we have been treated in the sales and service department. We just had our first service and Bryan in the service department was great to work with and made sure everything was to our satisfaction before we left. Would highly recommend checking them out if looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Salesman were very helpful & courteous.

Salesman were very helpful & courteous. Sales manager easy to work with. Detailing of new Jeep prior to delivery was awful. After a couple of attempts to re-clean it I finally just took it as is. Had a deep scratch on roof so still waiting for someone to follow up on that as I was told they would do 2 days ago.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
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Super satisfied with the service provided

On a scale of one to ten, with ten being the absolute best experience. I would have to give the entire team a ten. The team worked with me closely and got me exactly what I needed. Thanks for the time and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Place to Buy a New Car!0

Treated very well. The sales staff went out if its way to treat me like a valued customer. They knew what I was looking for but did suggest some viable alternatives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Serviced 2 PT Cruisers to good effect, friendly,

Serviced 2 PT Cruisers to good effect, friendly, competent service, great coffee in waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everything was done professionally and courtesy was

Everything was done professionally and courtesy was extended by everyone. I would recommend this dealership to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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