Audi Queens

Reviews

4.8
(119 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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1.0

Beware very unprofessional and rude

Worst experience, very unprofessional, don’t respond back on a timely manner. Once they sell the car to you it doesn’t matter if the car comes with a 90 days warranty, your just another sales to them. Read the reviews before buying cars from them.

5.0

Purchased a nice car

Excellent experience of buying used 2019 Q7. Very recommend Patricia, she was straight forward, honest, very kind, nice, professional! Overall experience is excellent too, very nice dealer and service!

1.0

Unethical Business Practces

I'm a person that does not write a lot of reviews but i felt the need to inform others of my experience with Audi Queens. Please be careful and thorough when making a purchase from them. I purchased an extended warranty on my vehicle 2 years back and recently discovered that they should have never sold it to me to begin with. I was supposed to have coverage till 2023 but coverage company has now voided my contract and now i have no coverage, plus i am out 3k dollars. This is either blatant incompetence or nefarious practices. Please deal with another Audi dealership (you'll thank me later) or deal with them with eyes wide open. I am open to Audi Queens righting their wrong.

1.0

Service department

Worst experience ever, service department will always blame aftermarket items when in truth its not, to make an extra buck out of you. Wouldn’t recommend it

4.0

Great customer service

Overall customer service was great. They were professional and courteous. The finance department worked with me and was able to find me a creditor within an hour. Denise was friendly and helpful and also professional. I’m happy with the service I got.

5.0

I use Audi Queens for all my service needs.

The buying and finance went very smooth. The service advisors, I used Robert, were very knowledgeable. The service supervisor, John P, always helps me with my technical questions.

5.0

I use Audi Queens for all my service needs.

The Service Supervisor John P. is excellent. He always takes the time to answer my technical questions and service needs for my Audi A4. the service is always completed within the time promised.

5.0

Consumer

Great car buying experience! I don’t like shopping for cars but the salesman helping me made the process pleasurable. I was comfortable with the entire process!! He was knowledgeable, courteous and answered ALL my questions with patience and expertise. His suggestions were constructive and extremely helpful. Love my new Audi Q3 Definitely recommend Audi Queens

5.0

The only dealership I didn’t feel Hustled

My wife and I shopped for many different cars and after sitting across the desks of what felt like 100 Hustlers at each dealership, Audi Queens was the first who we felt like we were working together with. We felt welcomed, I spoke with two different sales associates and was met with valuable information and helpful effort on their part. We ended up crafting a complicated but un-beatable deal with one of their salesman for a beautiful Q3. They were patient and not overly persistent, they never once pressured us or fed us lines of BS like almost every other dealer we shopped with. Audi Queens is a dealership apart, I would highly recommend giving them a call.

5.0

Always phenomenal at Audi Queens

This would be the 2nd time I leased an Audi from Audi Queens. Both times I worked with Andres. My experience with Audi Queens and Andres is phenomenal as always. Andres is always willing to work with me on options that works with me. He goes above and beyond to make sure I satisfied with my vehicle. My first lease from Audi Queens is an 2019 S4 I leased back in September 2019 which I am still currently driving today. Its an amazing fun car to drive. 19 speakers in the car? I feel like im in a concert 😁. The responsiveness and power of the car surprises me every time! Last week I went to different Audi dealer closer to my home to get a lease on a Q3 at a Audi in Long Island but they weren't willing work with me on a deal and they didn't seem interested in helping lease the vehicle. I left empty handed an disappointed, I immediately drove to Audi Queens and I got my 2nd lease with the help of Andres again and he went above and beyond again to get me in the vehicle I wanted. He has again made me a satisfied customer!😁😁😁 I will continue my business with Audi Queens in the future since they really take care of their costumers.

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