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Omar, Zaid and Kamel in Plainfield, NJ was so awesome to work with. I have spent hours in another dealerships. I was in and out in 3 hours. They were like family. Honest, Friendly and So welcoming. No hassle straight to the point and beyond. I highly recommend Car Topia 200%. Thank you guys for such a great experience. I will be calling when i need another car!!!!
Last December I purchased a 2016 wrx sti and I thought it was an amazing car for the first month…. Then I realized I was sold a car with major issues the clutch was slipping( not from me burning it) and now I’ve been to the dealership 3 times in 1 month just off repairs. I tried calling Cartopia about the issues that I also had with my window not fully shutting and they acted like I wasn’t important and basically said sorry it’s in you now. Personally coming from a VETERAN I would not ever recommend buying anything from this establishment. Save your money and time go to a normal dealer.
Best dealer I’ve been in. Salesperson (Voytek) is very attentive and the accountant (Omar) is very honest and transparent regarding the details on pricing. 100% highly recommend this place.
Nice folks, had a wonderful exchange, I’m now looking at them again for another shot, I’m in the market for a small SUV preferably a jeep 2016 or newer with 60,000 miles or less for under $19,000. Feel free to call you, probably have my number Dont want to put it print here, ty-Andrew Barnes
Horrible post customer service
I recently purchased a 2017 bmw 5 series in December. The staff treated me excellently . The process was quick and seamless. However , 5 months into me having the car once the weather broke , my ac was not working , also a sensor went bad and my breaks needed repair . I haven’t even put 3k miles on the car since purchase . I called the dealership to let them know and they treated me like I was nobody . They didn’t try to help me or even take a look . They pretty much told me “ oh well “. I’m not saying I was sold a lemon but to not even try to help out on the fact that a car I just purchased has 3 major repairs in less 5 months is ridiculous . The manager Billy was not accepting any type of fault and tried to tell me it’s my fault . That just bad business . No dealership should sell a car to someone and they need 3 major repairs in 5 months . That unacceptable. They seem a little shady and I would never purchase cars from them or recommend anyone to them . Please anyone shopping with them be careful .
I brought my car from here in September 2020 a BMW x6 n a 535i xdrive ..told al the needs to be serviced the car had 75,000 miles on it .now at 77,000 it doesn't push pass 60mph..I called safety net and nothing that needs to be repaired is covered under their warranty...catalyst converter, trust arms ,high pressure fuel pump..oil pan...when you call the office for assistance they pass the buck to Omar or Cassie..and al never calls back
I have had several car buying experiences, and all of them were long and drawn out. Subsequently, I expected this car buying experience to be the same. However, I connected with Cartopia, and that was not the case. The entire process was painless. I actually left the dealership smiling. Not just because I got a great deal on a great car, but the entire experience was enjoyable. From the pleasant conversations with the employees, to the ambiance (furniture made out of airplane parts, which was both stylish and comfortable), the entire experience was amazing. If you are looking for a car, I definitely recommend that you give Cartopia a try.
Fair Price, Despite Hidden Fees
I bought my first car last weekend, and Cartopia made the process as easy as possible. I visited a number of different used car dealerships, and had, frankly, terrible experiences with the others. I was jerked around, bait-and-switched, told that certain advertised prices were only available if I financed, and given every other run-around in the game. Then I got to Cartopia, where I was welcomed in, handed the keys to the car I was interested in (which was perfectly cleaned and maintained - honestly, it looked like a new car), and offered a test drive within five minutes of arriving. When I came back and expressed an interest in buying, Cartopia held true to the advertised price, even though I was paying in cash. Yes, there were hidden fees - not only tax and dealer fees, but also an expensive documentation fee, and a $2000 "inspection" fee that I still don't totally understand. But the car was so well-priced that even with those added costs, I still paid a very fair price, at or below market value. And, again, the car was spotless, inside and out, whatever went to repairs or maintenance was well spent. Most importantly, there were no hard-sell tactics, and I never felt pressured to make a purchase I wasn't comfortable with. All of this is to say: know what you're getting into, and expect to pay an extra couple thousand dollars from the list price, but you can feel comfortable that you're still getting a fair deal from decent folks.
Mr dennis Sampson
I recently bought a car from Cartopia. Al the general manager is a true professional. From start to finish he addressed my needs . even after the sale. I will be back again ty
It’s my third truck, but this time was easy and comfortable. Al, And Omar were very helpful and fully explained everything during the entire process. Good job!!!!!