Cardinal Buick GMC Inc.

4.3 out of 5 4.3
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 5:00 PM

Cardinal Buick GMC Inc. Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:30 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2018

At Cardinal, we take great pride in how we do things differently. As a locally owned and operated business, there's a ce

...

rtain responsibility that comes with being a community fixture in Belleville which is why we operate with total transparency and fairness. We're a passionate, relaxed, and family-oriented crew, and we strive to project those qualities onto every customer that walks through our door. With our Cardinal Confidence Process you can be confident in the deal you're getting, the vehicle of choice, and a Cardinal Sales Professional that's going to be there for you before and after the sale! We look forward to seeing you here!

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.3 out of 5 4.3
14 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    July 15, 2019

    Great customer service and very good facilities, the only issue was had oil changed and mechanic forgot to put back in a window sticker and reset my oil... life.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donald, thank you for your feedback. We are glad you were satisfied with our facilities!

  • 5.0 out of 5
    June 27, 2019

    Staff was very friendly and knowledgeable. Kevin went above and beyond to me placed in a vehicle.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hey Lakeisha! Thanks for the review!

  • August 6, 2018

    Made the appointment on line. They took me in on time and completed ahead of their estimate. All the staff extremely friendly and courteous.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing details about your recent visit with us! If you have any questions or would like to discuss your visit further, please don't hes...itate to stop by or give us a call. Thanks again!

  • 5.0 out of 5
    May 20, 2019

    Service was fine. We always receive excellent service. We have never had a problem with the service, or staff.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to gi...ve us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    May 14, 2019

    insurance for tires disappointing - sent in receipt - got email they cannot issue reimbursement without original receipt (which they have) - name info... on place fixed AND PICTURE OF FLAT TIRE! Really??? who takes pictures of flat tire??? blown tire from pothole!!! don't like small tires - didn't before I got the car and sure didn't check out size of tires because I liked so much other stuff. salesman kept emphasizing how quiet car was -- that didn't last long. otherwise - I am pretty ok with car. oil change personnel were great - comparing to other oil places though - some vacuum, wash windows, rotate tires, top off all fluids -- Not sure which you all did because I didn't look at receipt - but hey! free donuts, bagels, coffee, hot chocolate! not bad for first oil change! see you in another 5 months or so!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs.

  • 5.0 out of 5
    March 26, 2019

    extremely friendly and professional not to mention helpful

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs.

  • 1.0 out of 5
    December 18, 2018

    We really needed a new car and went to this dealership with hopes they were as different as they claim to be. We haven't even had the car a month and we... have replaced the tires & battery along with having it aligned, found out there is an electrical issue when you drive through puddles, the windshield wipers only have 1 speed with no intermittent & they come on a swipe 3 times every time you start the car and finally today the heat isn't working on one side of the car. They promise to take care of you but once you pay that all goes out ththe window. We needed a dependable car to get our son back and fort to follow up appointments for his spinal surgery. We're looking into weather or not we have any legal actions we can take and I'm considering reporting to the BBB and news stations.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    First and foremost, thank you for your business. At your earliest convenience, please contact Leonard Hernandez at 618-233 0303. Thank you.

  • 1.0 out of 5
    October 17, 2018

    Cardinal Buick GM did NOT live up to anything they said. After much conversation about the vehicle and price we agreed to meet with the salesman we had... been dealing with. We traveled 3 hours to NOT meet and deal with this man but rather was given to an UNPROFESSIONAL lady that claimed to have a BAD vibe about one of the cars we were interested in to the point she would NOT get the keys so we could test it.Plus the car was NOT accurately described at all, with over $2500. worth of options that were listed on this particular car but WE NOTavailable. Parts MISSING and a 172 point inspection that somehow FAILED the AWD making a TERRIBLE howl when ingauged. There additional cost after purchase set the closing price MUCH HIGHER than we had agreed to even after they were shown their MISREPRESENTATION of the car. We could NOT of had a WORSE experience. We came to buy a 2017 and they COULDNT CARE LESS ABOUT US OR OUR MONEY. BE VERY CAREFUL WITH THIS BUNCH!!!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Troy, Cardinal Buick GMC does care about your business, and having your trust is everything to us. We are so disappointed to see that your experien...ce did not live up to the quality of customer service that we strive to achieve. Would you be willing to give us a call so we can learn more about your experience, address this with our team, and try to make this up to you? Please reach out to us at your earliest convenience by calling (618) 475-6191. Thank you.

  • 5.0 out of 5
    July 20, 2018

    I drove over 200 miles to look at a Buick Encore in the color and all the options I wanted. I was not disappointed and Drew Frueh was a great salesman... to work with. I love my Buick . Thanks so much.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 18, 2018

    Daniel was awesome. Just looking to shop for a new enclave and I felt comfortable with the good information that he was able to share.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much! Our staff truly is the backbone of our business, and we're so happy to hear you had a great experience with us. We hope to see you ...again soon!

View More Reviews