Cardinal Buick GMC Inc.

We went to several dealerships looking for a decent, low mileage used car and a salesperson who wouldn't try to rush us into purchasing a vehicle without much success. Then we went to Cardinal - they are professional, respectful, not pushy and a pleasure to deal with. Our salesperson, Cory was awesome (and very patient with us!). We will be customers for life.

Bruno was very friendly and extremely knowledgeable about the new Gmc Yukon Denali ultimate Communication was great all the way through the vehicle buying process.

I had an awesome customer experience with bruno borda at GMC car dealership. My experience was outstanding car buying at the belleville. Thank you Bruno , thank you cardinal.

Cardinal Buick GMC The following is an overview of my recent experience with the dealership?s service department: Date: 12/19/22 Service Advisor: Brandon Holland / 4326 Invoice # / Reference: 6095150 Presented with issue of pulsation / vibration when braking & accelerating *Automobile Status Report / multi-point inspection revealed repair need to be: front brake job including pad replacement / resurface rotars[turned x2] and brake fluid exchange- *Repairs completed - no other concerns noted on Automobile Status Report- *Service advisor did not reveal any other concerns and indicated vehicle test driven by technician Date: 12/20/22 Vehicle performance noted not improved and returned to dealership for further assessment as follows: Date: 12/21/22 Service Advisor: Leilani Tovar / 6961 Invoice # / Reference: 6095277 Automobile Status Report / multi-point inspection reflect the following needs: tire balancing; front control arm replacement[both]; alignment with suspension replacement; gasket needed for transmission at mounting face; passenger rear axle seal leaking. *Parts ordered for repair[excluding transmission gasket / rear axle seal] to occur on 12/22/22. Date: 12/22/22 Service Advisor: Leilani Tovar / 6961 Invoice # / Reference: 6095277 Repairs completed excluding transmission gasket / rear axle seal which I elected to be completed elsewhere. ?????????????????????????????????????? Conclusion: not sure if the multi-point inspections are actually occurring and / or if there is a gap in skill level of the technicians / service advisors involved in diagnosing my vehicle only 24hrs apart. Kind of seemed like you?re throwing stuff up against the wall to see what sticks but yet I?m out of $1,500 for the service and being inconvenienced.

Bruno is an excellent salesman. He went the extra mile to make sure that I was satisfied. I would definitely recommend him to a friend

I would never again buy a new or used Chevy, Buick, GMC product since owning this GMC Acadia. I've had nothing but issues with this car since it died and had to have a new fuel pump and Evap canister at 3,900 miles. In the last 2.5 months it has been in the shop 5 times and my bumper to bumper warranty ends in about 2,000 miles then I'm stuck like chuck with a xxx car that no one wants to do anything about.

Service Dept is DANGEROUS and WRECKLESS! They replaced a front brake caliper on my car, and the Service Tech didn't tighten the bolts! A few days later, the caliper fell off the wheel and I had to use the emergency brake to slow the car down and limp it to my house. If there had been traffic or if I had to make a sudden stop, my wife and I would have been in a serious accident!!

Liam weisbrodr ( service advisor) was polite and professional

From the time we started sharing with Bruno about our family’s vehicle needs, he was on point, knowing what questions to ask and quickly coming up with the perfect vehicle, the Buick Enclave! He gladly brought one to our home to ensure us that our disabled family member was able to transition from wheelchair to the Enclave and that her wheelchair and walker would easily fit in the cargo area, which it did with room to spare! The next day we entered the dealership and were welcomed with such professionalism and positivity! Bruno made our whole experience seamless and stress-free! His vast amount of knowledge about the Enclave was top notch and he had 3 Enclaves ready for us to look at, weighing all our options. Our awesome experience continued as we met with RJ as he did a wonderful job explaining all financing options, as well as the extended warranty packages. Jason K made his way over to us, welcoming us to the Buick family! We definitely have been promoting Bruno and the entire Cardinal dealership!

Cardinal Buick of Belleville, IL is #1 in my book! I don't plan to go another Buick dealership. The expertise of the Service Department's Managers, Service Advisors, Mechanics and other staff make them a phenomenal team of skilled professionals. They have handled all the repairs I've needed with courtesy, respect and excellence. I always refer my family and friends to Cardinal Buick.