Reviews
Overall it was a good deal for me.
Overall it was a good deal for me. The dealer made promises and kept them. The Tesla is great! The price was good. However, I felt the dealer fees were ridiculous and they insisted I give them thousands above the actual registration and taxes. Though I was able to recover the excess taxes/registration withheld, it felt very much like the used car salesman treatment. I would recommend the dealer, but be prepared to play reindeer games. If you do not like these games, buy your used Tesla directly from Tesla.
Overall it was a good deal for me.
Overall it was a good deal for me. The dealer made promises and kept them. The Tesla is great! The price was good. However, I felt the dealer fees were ridiculous and they insisted I give them thousands above the actual registration and taxes. Though I was able to recover the excess taxes/registration withheld, it felt very much like the used car salesman treatment. I would recommend the dealer, but be prepared to play reindeer games. If you do not like these games, buy your used Tesla directly from Tesla.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My experience at Drive A Dream was excellent.
My experience at Drive A Dream was excellent. I wasn’t sure what to expect as I had not dealt with this dealer before, but they definitely exceeded my expectations. In particular, Reese Mohebi was extremely helpful and knowledgeable about the cars at Drive A Dream. He was there with me from start to finish and I was extremely satisfied when I received my Tesla. I appreciate all of the details that they helped me work through to get my car quickly and with all the accessories in perfect condition. I would definitely recommend this dealership and when the time comes, I look forward to doing business with them again!
My experience at Drive A Dream was excellent.
My experience at Drive A Dream was excellent. I wasn’t sure what to expect as I had not dealt with this dealer before, but they definitely exceeded my expectations. In particular, Reese Mohebi was extremely helpful and knowledgeable about the cars at Drive A Dream. He was there with me from start to finish and I was extremely satisfied when I received my Tesla. I appreciate all of the details that they helped me work through to get my car quickly and with all the accessories in perfect condition. I would definitely recommend this dealership and when the time comes, I look forward to doing business with them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I reached out to the dealership regarding a Telsa Model 3
I reached out to the dealership regarding a Telsa Model 3 Performance. James Sierra was quick to reach out regarding my interest. The entire process was smooth and simple. James provided me pictures, video of the auto prior to making the deal. Tony in finance was also few helpful. The entire purchase was done remotely, and sight unseen. The entire purchase was done in a matter of hours the same day. Once the loan was funded, transport was arranged and a week later my Telsa showed up, charged and ready to go. The auto arrived just as the pictures and video reflected. I contacted James once the Telsa arrived and he transferred ownership via the Tesla app immediately. Temp tag was inside the auto and ready to go. Title work was sent to my preferred tag agency within a week of delivery. I cant say enough great things about James and Tony at Drive a Dream. If you unsure about buying a car remotely or sight unseen, this is the place to do business with. James and Tony will take GREAT care of you from start to finish.
I reached out to the dealership regarding a Telsa Model 3
I reached out to the dealership regarding a Telsa Model 3 Performance. James Sierra was quick to reach out regarding my interest. The entire process was smooth and simple. James provided me pictures, video of the auto prior to making the deal. Tony in finance was also few helpful. The entire purchase was done remotely, and sight unseen. The entire purchase was done in a matter of hours the same day. Once the loan was funded, transport was arranged and a week later my Telsa showed up, charged and ready to go. The auto arrived just as the pictures and video reflected. I contacted James once the Telsa arrived and he transferred ownership via the Tesla app immediately. Temp tag was inside the auto and ready to go. Title work was sent to my preferred tag agency within a week of delivery. I cant say enough great things about James and Tony at Drive a Dream. If you unsure about buying a car remotely or sight unseen, this is the place to do business with. James and Tony will take GREAT care of you from start to finish.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
⭐️ One Star — We Paid in Full, But Were Treated Like an
⭐️ One Star — We Paid in Full, But Were Treated Like an Afterthought We purchased a 2024 Toyota Grand Highlander from this dealership as out-of-state buyers and paid in full on April 18. We were told the vehicle would be delivered within 14 days. It didn’t arrive until May 15 — 13 days late — and what should have been an exciting purchase turned into a stressful, frustrating ordeal. From April 14 onward, we communicated only with a general manager — not a salesperson. He was the one who told us they had to order a part for the sunroof after we pointed out a noise on April 12. The dealership initially said they lubricated it and thought it was fine — but days later they discovered it still wasn’t working. That delay alone cost us two weeks. The fact that this car was even listed for sale when it had a known mechanical issue is unacceptable. Had we not noticed the sound ourselves, or had we bought it in person, we strongly suspect nothing would have been done to address the defect. As the delays stretched on, we had to chase down every single update ourselves. Even the general manager repeatedly failed to follow up when promised. Delivery was then further delayed by a full week of no-shows and cancellations from drivers the dealership hired via a third-party load board. The dealership never showed urgency to get our fully paid-for vehicle to us. When we asked for $100/day in compensation for the delay, the general manager said the most he could offer was $300 unless he got further approval. We were told a request had been submitted — but as of this review, we have received no compensation and not even a formal apology. When the car finally arrived on May 15, we were again disappointed: • Nearly empty gas tank • No windshield wiper fluid • Minimal detailing • Washer fluid tube was broken • Most fluids were low We were responsible for addressing these issues ourselves. Clearly, there was no quality check before sending the vehicle, and no effort made to ensure it arrived in the condition expected for such a significant purchase. We have since received the title and registered the vehicle, but that was one of the very few things that went smoothly. What future customers should know: • Don’t expect proactive communication — you’ll have to chase down every update. • Even a general manager may treat you like an afterthought. • Cars may be listed before they’re ready to be sold. • Paying in full guarantees nothing. • You may receive a car in poor condition — and be left to fix the issues yourself. The only positive part of this experience was the delivery driver, who was kind and professional. Everything else made us feel like our business didn’t matter — and we wouldn’t wish this experience on anyone.
⭐️ One Star — We Paid in Full, But Were Treated Like an
⭐️ One Star — We Paid in Full, But Were Treated Like an Afterthought We purchased a 2024 Toyota Grand Highlander from this dealership as out-of-state buyers and paid in full on April 18. We were told the vehicle would be delivered within 14 days. It didn’t arrive until May 15 — 13 days late — and what should have been an exciting purchase turned into a stressful, frustrating ordeal. From April 14 onward, we communicated only with a general manager — not a salesperson. He was the one who told us they had to order a part for the sunroof after we pointed out a noise on April 12. The dealership initially said they lubricated it and thought it was fine — but days later they discovered it still wasn’t working. That delay alone cost us two weeks. The fact that this car was even listed for sale when it had a known mechanical issue is unacceptable. Had we not noticed the sound ourselves, or had we bought it in person, we strongly suspect nothing would have been done to address the defect. As the delays stretched on, we had to chase down every single update ourselves. Even the general manager repeatedly failed to follow up when promised. Delivery was then further delayed by a full week of no-shows and cancellations from drivers the dealership hired via a third-party load board. The dealership never showed urgency to get our fully paid-for vehicle to us. When we asked for $100/day in compensation for the delay, the general manager said the most he could offer was $300 unless he got further approval. We were told a request had been submitted — but as of this review, we have received no compensation and not even a formal apology. When the car finally arrived on May 15, we were again disappointed: • Nearly empty gas tank • No windshield wiper fluid • Minimal detailing • Washer fluid tube was broken • Most fluids were low We were responsible for addressing these issues ourselves. Clearly, there was no quality check before sending the vehicle, and no effort made to ensure it arrived in the condition expected for such a significant purchase. We have since received the title and registered the vehicle, but that was one of the very few things that went smoothly. What future customers should know: • Don’t expect proactive communication — you’ll have to chase down every update. • Even a general manager may treat you like an afterthought. • Cars may be listed before they’re ready to be sold. • Paying in full guarantees nothing. • You may receive a car in poor condition — and be left to fix the issues yourself. The only positive part of this experience was the delivery driver, who was kind and professional. Everything else made us feel like our business didn’t matter — and we wouldn’t wish this experience on anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Such an easy car buying experience, I live in the
Such an easy car buying experience, I live in the Northeast never even considered having to fly out to see the car. Only bump in the road was waiting for car to ship as it was delayed due to 3 day holiday weekend which I can understand. I would definitely recommend to my family and friends
Such an easy car buying experience, I live in the
Such an easy car buying experience, I live in the Northeast never even considered having to fly out to see the car. Only bump in the road was waiting for car to ship as it was delayed due to 3 day holiday weekend which I can understand. I would definitely recommend to my family and friends
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
very good, i did not go ahead with purchase because the
very good, i did not go ahead with purchase because the SUV was not fixable.
very good, i did not go ahead with purchase because the
very good, i did not go ahead with purchase because the SUV was not fixable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
The car was great!
The car was great! The salesman was very helpful also. When I got it home, I had a couple issues which the sales manager took care of right away! I will definitely consider buying another car from them!
The car was great!
The car was great! The salesman was very helpful also. When I got it home, I had a couple issues which the sales manager took care of right away! I will definitely consider buying another car from them!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
HORRIBLE EXPERIENCE, STAY AWAY FROM THIS DEALERSHIP I
HORRIBLE EXPERIENCE, STAY AWAY FROM THIS DEALERSHIP I purchased a Porsche Cayenne from this dealership with James and fully regret it! The car was shipped from GA to CA, upon arrival the truck driver had to jump the car TWICE as the battery was dead. I was so stressed driving this car and had to jump it later several times until I was able to take it to Porsche. I was also promised I would receive a level 1 and level 2 chargers for the car. Well guess what, it wasn't in the car. I was then told they would ship the charger. I receive the package and instead of a Porsche charger I get a TESLA charger instead that doesn't even fit the port for my car. I also noticed the car came without any floor mats. The manager Kenny emailed me giving me an option for myself to go directly to Porsche to buy the promised parts under the premise that he would send me a check on the mail after receiving the invoice. I purchased the parts, sent him the invoice and was met with a short and resistant response asking me if I had already bought the parts and that he "suddenly" had the distribution department "find" the charger. I responded saying I did purchased it after I got confirmation via email by him to do so. Well, I've contacted him twice and have now been ghosted. At this point I will be contacting an attorney to take legal action as I have plenty of evidence, emails, texts and video of the car being jumped by the driver who delivered the car. Read all the horrible reviews this place has on Yelp and stay away if you don't want to deal with this nightmare.
HORRIBLE EXPERIENCE, STAY AWAY FROM THIS DEALERSHIP I
HORRIBLE EXPERIENCE, STAY AWAY FROM THIS DEALERSHIP I purchased a Porsche Cayenne from this dealership with James and fully regret it! The car was shipped from GA to CA, upon arrival the truck driver had to jump the car TWICE as the battery was dead. I was so stressed driving this car and had to jump it later several times until I was able to take it to Porsche. I was also promised I would receive a level 1 and level 2 chargers for the car. Well guess what, it wasn't in the car. I was then told they would ship the charger. I receive the package and instead of a Porsche charger I get a TESLA charger instead that doesn't even fit the port for my car. I also noticed the car came without any floor mats. The manager Kenny emailed me giving me an option for myself to go directly to Porsche to buy the promised parts under the premise that he would send me a check on the mail after receiving the invoice. I purchased the parts, sent him the invoice and was met with a short and resistant response asking me if I had already bought the parts and that he "suddenly" had the distribution department "find" the charger. I responded saying I did purchased it after I got confirmation via email by him to do so. Well, I've contacted him twice and have now been ghosted. At this point I will be contacting an attorney to take legal action as I have plenty of evidence, emails, texts and video of the car being jumped by the driver who delivered the car. Read all the horrible reviews this place has on Yelp and stay away if you don't want to deal with this nightmare.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Salesman answered phone laughing and continued laughing
Salesman answered phone laughing and continued laughing on and off during our entire conversation. When ask about the 2 accidents he said the vehicle was parked on the street and side swiped. After car was repaired the owner parked it in the same place on the street and it was side swiped again. He said it couldn't be much damage since the air bag wasn't deployed! (of course the air bag wouldn't deploy, the car was "PARKED" and unoccupied! ) You can run over it with a steam roller and the air bag won't deploy, as long as the ignition remain in the off position. He never mentioned the fact that this car had "FRAME DAMAGE" which is one thing you don't want on a hybred car which has the batt. pack stored in the floor! 0 9
Salesman answered phone laughing and continued laughing
Salesman answered phone laughing and continued laughing on and off during our entire conversation. When ask about the 2 accidents he said the vehicle was parked on the street and side swiped. After car was repaired the owner parked it in the same place on the street and it was side swiped again. He said it couldn't be much damage since the air bag wasn't deployed! (of course the air bag wouldn't deploy, the car was "PARKED" and unoccupied! ) You can run over it with a steam roller and the air bag won't deploy, as long as the ignition remain in the off position. He never mentioned the fact that this car had "FRAME DAMAGE" which is one thing you don't want on a hybred car which has the batt. pack stored in the floor! 0 9
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I got a fair price on my car and it was exactly as they
I got a fair price on my car and it was exactly as they described it. Russell and Sal were very easy to work with. I would buy from them again!
I got a fair price on my car and it was exactly as they
I got a fair price on my car and it was exactly as they described it. Russell and Sal were very easy to work with. I would buy from them again!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase