Zeigler Buick Cadillac GMC of Lincolnwood Hours
Zeigler Auto Group serving our community for over 43 years!! We are a family owned dealership committed to providing our
customers the superb customer service and great deals!
"Let us show you how easy it is to do business with us, Zeigler Lincolnwood"
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I've come into this dealership 4 times to have a flat tire repaired. The service team lied about patching the tire, which I discovered while I was... out of town. I had to visit another certified dealership while out of town to have the tire "repaired" for the 4th time. I've wasted so much time on a repair that should've been so simple. Completely ridiculous and unacceptable. I will not be back.
Terribly slow and disorganized service. I have visited this location 3 times in the last month for a leaking tire. The issue still has not been resolved.... Ridiculous and unacceptable.
I cannot think of enough nice things to say about my experience. From the moment I parked on the lot to the time I left, I felt like royalty. Every single... employee here was amazing and treated me with the upmost respect and like family. Chris Noa by far is who everyone should work with. His manager Ben was on top of his game as well and read me right off the bat. Ben went out of his way to make sure I was taken care of. He set me up with Chris and then Chris took it from there. The entire experience of buying a car can be stressful and difficult. These guys made it actually fun and in the end if I had not bought the vehicle, I still met some great people and had a great time. The good news was I did buy the vehicle and I truly believe it was because we just worked together understanding each other’s side from a business to consumer and made it painless. The car was exactly as described, the employees were top notch, and the facility looked amazing. However these employees can be recognized and rewarded for going above and beyond should be done. For anyone looking even just to acquire some information and/or browse, don’t be afraid to talk to these guys. Never once did I feel like I was being taken advantage of nor that I was bothering them. Don’t shy away from getting information to make a good decision on what’s right for you. Again I can’t say enough. Chris and Ben are elite and deserve much kudos to making my evening a great one and a very happy customer. Thank you so much again for everything!
Thank you on behalf of Zeigler Buick GMC and Cadillac of Lincolnwood for your kind words. We greatly appreciate them! We are glad that you had a great... experience with Chris, Ben and the rest of the staff. Thank you again for the great feedback. We hope to see you again! It was great doing business with you!
My boyfriend and I bought a car here today and we are very pleased with our purchase and the staff. Daniel and Dominic were very informative and friendly.... It was a great experience and I recommend this dealership to anyone looking for a new car.
Thank you for your kind words to Daniel and our staff! Please let us know if there is anything else we can do for you. We are happy to help!
My wife came in to get some help creating automatic seats/mirrors memory settings. Salesman refused to help her, service guy showed her how to grab mirrors... by hand and push them.
Thank you for taking the time to provide us with feedback. We review all the feedback we receive and make a conscious effort to improve our service an...d the experience for our valued customers. I'm sorry to hear that your experience with our dealership has not met your expectations. As the General Sales Manager, I assure you that customer satisfaction is of top priority here at Zeigler of Lincolnwood. Our team's objective is to ensure your happiness and satisfaction, and that will be the case in the future, if you choose to return to our dealership. We hope to see you again soon so that we may win back your confidence in Zeigler of Lincolnwood! Best regards, Ben Jacobs
Buyers beware... They knew I was driving almost 6 hours to purchase a vehicle. I requested a video and they pointed out only 3 blemishes when I arrived... I lost track after 25-30 scratches, scuffs, and dings. The vehicle was described as premium condition. A manager didn't even come out to talk to me, I was upset and left empty handed. Still waiting for a return call to the messages and emails I've left. Do yourself a favor and stay away. Do not believe the internet sales director's lies, they want to get you in the door no matter what.
Kari, we've read your review and we'd like you to know that we take your feedback very seriously. It was most certainly not our intention to... give you a bad experience on buying your new vehicle with us. Again, we apologize for the unpleasant experience. This is not how we operate our business and your feedback is very seriously taken. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, Ben Jacobs
Great experience buying my Lexus 570. Jonathan did a great job like always. I highly recommend them. Couldn’t beat the price anywhere in the country.
We took our Yukon in for a free oil change, tire rotation, and other maintenance, which was promised to us upon purchase in October. All services were... done well and professionally.
John Mayo was great! He was very personable and friendly. He was very informative and accommodating. I would highly recommend him to future buyers. Great... job!
I took my vehicle for a diagnostic and I trusted their friend feedback. They fixed my car without any parts . I enjoyed their service.