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Jaguar Land Rover St. Petersburg

(2,229 reviews)
Sales hours: 9:00am to 7:30pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:30pm 7:30am–6:00pm
Tuesday 9:00am–7:30pm 7:30am–6:00pm
Wednesday 9:00am–7:30pm 7:30am–6:00pm
Thursday 9:00am–7:30pm 7:30am–6:00pm
Friday 9:00am–7:30pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2020 national dealer award
View 13 awards
2020 national dealer award 2020 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (888) 481-1929 (888) 481-1929
Used (888) 481-3070 (888) 481-3070
Service (888) 481-3471 (888) 481-3471

Reviews

(2,229 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

Mike Niezbecki and Arnis Rudzitis demonstrated superior customer service and professionalism working with my wife and I in the purchase of a 2019 Range Rover. Highly recommend both Mike and Arnis to any customer looking to purchase a new car. Thanks Mike and Arnis!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Julie and John, Thank you for sharing this wonderful review and recommendation! It is a pleasure to hear that Mike and Arnis provided you with exceptional assistance throughout your buying experience. We appreciate the opportunity to work with you, and we congratulate you on your new Range Rover!

Really Good Customer Service

Came here looking for a hummer. Leaving here with my hummer! Its a reputable dealership with many great employees who are willing to work with you and want you to leave happy. Joe was great! So was Jeff! I highly recommend it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your new Hummer! We are overjoyed that Joe and Jeff could you into exactly the vehicle you were looking for, while ensuring that you were fully satisfied with your purchase. We are so excited for you to enjoy your new ride, and we thank you for sharing this kind recommendation.

jaguar service

I have been a satisfied customer at Crown Jaguar for a number of years Gary Sunley has been my Service Adviser Thanks to Gary I continue to be a satisfied customer. If there is a problem Gary sees to it and it is corrected in a timely manner. Gary is an asset to Crown Jaguar, hardworking and reliable and deserving of this review. Thank you for allowing me to give my opinion. James W. Linnehan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi James, Thank you so much for your amazing review and your continued confidence in our dealership. We are thrilled that Gary has provided you with efficient and overall exceptional service throughout each of your visits. He will be so honored by your kind words, and as we agree that he is an excellent asset to our team, we are certain that he will continue to provide you with the same quality customer and vehicular care for years to come.

Tristan went above and beyond in providing excellent service

After purchasing my car, Tristan reached out to me to go over all the car features. Due to my travel schedule it was hard for me to commit but Tristan was patient and followed up. He spent as much time as I needed going over all the features of the car and programming everything to my liking. Thanks Tristan!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

We are so pleased that Tristan was able to accommodate your needs and ensure that you were thoroughly introduced to your new vehicle. We hope you are enjoying it- and all of its great features- and we thank you for doing business with us at Jaguar St. Petersburg!

Very awesome experience

Joe Mack was very helpful with everything I needed and with this being my first time purchasing and vehicle from a car lot he helped me feel very comfortable about it and he was able to answer every question I had. So with that being said I am a very happy with my Vehicle purchase if I could give him 10 stars I would. Thanks again Joe Mack!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy purchase experience.

I purchased a vehicle across the state and it was a very easy process. I was able to speak to several associates about the vehicle and pricing with no suprises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Outstanding Professional - The real deal

It’s easy to dole out a great review when everything goes as expected, as planned, per routine, another transaction by the book. But what happens if the hurdle comes up, a problem with the shipper, any other unexpected challenge? this is the real test of an individual and an organization, and what separates one from another. There was not a single message that Joe did not return, and there was not a single update that he failed to delivery timely. Heck, Joe would return my call even if I didn’t leave a message. Joe proved himself resourceful, thoughtful, ever positive, accountable, and consistent even when working through a challenge outside of of his control, not to mention putting up with my grinding with calm and understanding. This is the kind of person, and team, that everyone wants and deserves when making a major purchase, but is so hard to find. The majority of my contact was with Joe Mac and Joe Sobzcak, but this same sentiment, same experience, goes for Bud Hawkins, hands down the best, confidence inspiring, experience I’ve ever had buying a new car. cheers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your incredible review, and congratulations on your new vehicle! We are honored by your kind words and thrilled to know how confident you are in our team. We appreciate the opportunity to do business with you, and we are so proud that we could provide you with your best buying experience yet. Please let us know if there is ever anything more we may assist you with in the future. It is our pleasure to serve you!

Internet-Sales-Management-Finance (Total Experience)

The experience I had purchasing the vehicle from initial contact with Mike Donavan, to discussing options with Bud, then my initial visit with Arnis, to wrapping up the closing with Joseph Sobczak, was all just a smooth operation with a tight knit team that treat you like family. These guys really know what they are doing, are organized, and have a sense for their customers needs and desires, all while keeping the customers budget in mind while NOT making you feel inferior if you aren’t buying an $100k RangeRover. Not that I don’t plan on doing that one day though! This team also gives you a feeling that they actually do care about the customer. Next time I am in the market to buy a vehicle, I will be seeking a Crown dealer, and potentially this exact St. Pete location, but only if these same folks are running it?!?! Thanks guys, great people and great cars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience

Buying a car at Crown Jaguar was a no pressure, very attentive and thorough process. Everybody I came in contact with was interested in finding me the car that was going to make me the happiest and they went to great efforts to find it. I now have a gorgeous 2019 red jaguar convertible that I absolutely love! I have already recommended the dealership to a close friend who will be going in this week. Michal, the GM, Deanna the salesperson and Jeff, another Mgr were wonderful to deal with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.
Dealer response

Congratulations on your new Jaguar! We are delighted to hear how happy you are with not only your new car, but with your overall experience working with us. Your satisfaction is our utmost priority, and we are thrilled that our team was able to help you find your perfect vehicle. We are so excited for you to enjoy it, and we thank you for working with us at Jaguar St. Petersburg.

Joe is awesome

Joe is personable and knowledgeble. I REALLY enjoyed working with him and I think he’s destined to be the GM of this org -after Michal moves up, of course. This was the best experience I’ve ever had in a dealership. Go Joe!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your wonderful review! We are thrilled to hear of your satisfaction with your recent experience working with us, and we are honored by your confidence in our team! We hope you enjoy your new vehicle, and we look forward to continue serving you in the future! Congratulations!