Don Hattan Ford

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
42 lifetime reviews.

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  • 4.0 out of 5
    January 11, 2021

    I came in with my daughter to get her a new car and Hunter helped us find the perfect one. Thad took great care of us in the finance office! If you want... a no pressure dealership that actually cares come to DonHatten!! Thanks so much!

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for sharing your car shopping experience with us, Michelle. We're happy to hear you were able to find what you were looking for, inc...luding fantastic customer service from Hunter and the rest of the Don Hattan Ford team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Don Hattan Ford

  • 5.0 out of 5
    January 4, 2021

    It was a quick and easy to understand process. I did not have to buy a car on this occasion, but have in the past and received service that was just as... good.

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    Came in for service or repair
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    Dealer Response

    Heather, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Don Hattan Ford! If... there is anything else we can do for you, please feel free to give us a call. Sincerely, Don Hattan Ford

  • February 12, 2020

    It was a great experience. People were friendly and the building was updated. The process was easy and effortless. My wife and I will be purchasing for... them in the future for sure.

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    Shopped for a new car
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  • 5.0 out of 5
    December 10, 2020

    I was so impressed with the customer service from this dealership. I found a vehicle on Autotrader and got a response back quick worked with Jamie Davis... and man I've been to alot of car lots but he was the most up front and honest person I've ever dealt with at a car lot. It really made the difference in why I drove 2.5-3 hours to purchase it from him. He even found some extra keys that were really needed for me when at first they only had one set. I would recommend this dealership to anyone even if I live in Oklahoma its worth the drive.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your great review, Richard! We're glad to have Jamie on our team and that we could provide you with a positive experience. If you ever n...eed anything in the future, please don't hesitate to let us know. Take care, Don Hattan Ford

  • 5.0 out of 5
    November 8, 2020

    I am very happy with my visit to Don Hatton Ford in Augusta. Everyone was friendly and made buying a new car a fantastic experience for us. Spoke to Hunter,... our salesman, several times by text and phone. We knew he had the car we were looking for before we made the 1 hour one way trip to look at it.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    John, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take... care!

  • 5.0 out of 5
    November 4, 2020

    Everyone was friendly. Didn't feel pressured. Gave me a great deal. Would do business with Don Hattan in the future. Make sure you ask for Mike!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel f...ree to call or stop by if there is anything else we can do to help you. Sincerely, Don Hattan Ford

  • 5.0 out of 5
    September 30, 2020

    Impressed with the people. Professional helpful friendly. Cooperated with each other to make the customer feel number one not just a dollar. Well worth... the drive.

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    Shopped for a new car
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    Dealer Response

    Thank you so much for taking the time to share your feedback with us, Jim! We work hard to make sure our guests have an awesome experience. We will sh...are your comments with our team and we look forward to working with you again down the road. Best regards, Don Hattan Ford

  • 5.0 out of 5
    September 30, 2020

    they did a good job and were very fast they even sanitized my truck when they were done and they were very courteous and helpful

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Robert, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedbac...k with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Kind regards, Don Hattan Ford

  • 5.0 out of 5
    August 7, 2020

    Friendly, professional service. No pressure sales. Leigh Fisher went the extra mile to find the truck I was looking for, saving me from buying less than... what I wanted (from another dealer) I stopped by and Leigh was nice enough to help me with some SYNC 3 settings I didn't understand... great service after the sale!

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    Shopped for a new car
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    Dealer Response

    Mike, we love hearing about customers that have a terrific experience at Don Hattan Ford. We know that buying a car is an important decision and we ar...e proud that you chose our dealership. Please feel free to contact us if you have any questions on your new vehicle. Best, Don Hattan Ford

  • 5.0 out of 5
    July 11, 2020

    I wanted a very specific truck with a lot of particular options. They found it, despite the low production due to Covid. The deal was excellent. The... staff was a pleasure to work with. They ensured that I was taken care of, followed up with, and treated with respect. I hate wasting my time, and I do not haggle. That's why this is my 2nd truck from Don Hattan.

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    Shopped for a new car
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    Dealer Response

    Thank you for leaving us this great review, Steve. We are very happy to hear that we could provide you with a second car buying experience that was ju...st as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care, Don Hattan Ford

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