BMW of Delray Beach Hours
We make buying and selling your vehicle easy. Every 1Price Pre-Owned Vehicle we sell is one, no-haggle price and it come
s with a 5-day return policy*. Plus, we?ll buy your car and you don?t have to buy one from us. Now that?s easy.*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
VERY POOR CUSTOMER SERVICE, EXTREMELY DISORGANISED, from the sales person to the general manager, they all cannot handle a customer properly and provide... a normal customer service! NO communication between them, or with the customer, within the 5MONTHS I TRIED TO PURCHASE A CAR since I am out of state, I had to call EVERY SINGLE TIME to get simple a piece of information, (such as does the car comes with two keys, NO ANSWER). NO one ever called me to keep me updated, no one answered my questions from the salesperson MARK HULL who was unfriendly and cold, to the finance department which is a mess, and the general manager himself who DO NOT ANSWER PHONE, DO NOT RETURN CALLS OR TEXTS. It took me 2months!!! to sign all the paperwork, because everytime nobody listen I want a certain amount down, second time, the overall price magically increased by $1000! third time something else was wrong on the paperwork. and finally I sent the down payment, signed all the paperwork, and for 2months no one ever called me, or answered my calls to let my know whats going on, why the car has not shipped yet! I had to cancel everything and get my money back, even so it took almost 3weeks to get my money back ! im pretty sure they sold the car to someone else long ago and didn't know how to lie thus turning me around hopping I cancel the transaction! I will never deal with this disorganized, non honest dealership, would not recommend to anyone, and would give a -5 stars if I could!
I had a delightful experience shopping for a car at BMW of Delray Beach. Aaron and Matt were professional, personable and motivated.They listen to your... needs and do everything possible to make your purchase pleasant and efficient. The entire staff was attentive and pleasant. I highly recommend going there before you purchase a BMW.
Aaron was incredibly helpful and patient with me while I selected my used BMW. He is an excellent listener and was able to find my dream car at the price... I needed. No pressure, no games just great service!