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Ken Ganley Toyota Pittsburgh

(2,848 reviews)
Visit Ken Ganley Toyota Pittsburgh
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (412) 385-5696 (412) 385-5696
Used (412) 385-5657 (412) 385-5657
Service (412) 927-2374 (412) 927-2374

Reviews

(2,848 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ken Ganley Toyota Pittsburgh from DealerRater.

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Nick took great care of me.

Nick took great care of me. Had us test driving and taking the car home within mins. They also fixed an issue with no question about a week after taking it home. Would def buy here again!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

You talkprice…sign the paperwork, and then they try to

You talkprice…sign the paperwork, and then they try to sell you more and more and more!!!! They never showed me anything about the car I purchased (a bz4X) Jared, in finance NEVER even returned my calls so I called tho other guy - he never returned my call either, so I called the general manager - I am sure nothing will change! I WILL NOT BE BACK!

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We want to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will contact you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

A great experience.

A great experience. Good people. Found the perfect truck for me at a good deal. Problem is that I’m still waiting on the accessories that I added (it’s been 10 days since I bought the truck) and have not heard a word about when they will be in. Despite asking for the last couple of days. Frustrating.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

Great communication and very transparent with the deal.

Great communication and very transparent with the deal. Knowledgeable staff and effortless purchase. Thanks so much!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Ken Ganley Toyota Pittsburgh. It's great to hear that we were able to assist you and that you had such a positive experience.

I have been very satisfied with the dealership over the

I have been very satisfied with the dealership over the years. The staff has always been very helpful and professional.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Toyota Pittsburgh.

Very nice and straight forward!

Very nice and straight forward! Helped me find the right car for my budget and explained everything step by step. Will return to Dan in the future!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Danilo Justin and Scott made an unfortunate situation

Danilo Justin and Scott made an unfortunate situation turn into a very good experience. Danilo was kind knowledgeable and helped me find exactly what I was looking for in a new vehicle. Justin set me up with Danilo and laid out the framework before I arrived. Jared took care of the financing beautifully. This was a very smooth transaction from start to finish. Ken Ganely Toyota has been an amazing dealership that employs people who are passionate about the Toyota Brand and compassionate about their clients. I never felt like just another deal. Kudos!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Toyota Pittsburgh!

We came in looking at a specific vehicle and it ended up

We came in looking at a specific vehicle and it ended up not being what we were looking for but Danilo Aviles (Dan) had another vehicle on the lot we were interested in and worked hard and professionally to get it ready to be looked at. Was one of the best car buying experiences we have had at a dealership. If you’re looking for a new or used vehicle would highly recommend this dealership and our salesman. Awesome car and experience at a great price. Thanks to him, my wife has another car she absolutely loves.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your feedback on your recent visit to Ken Ganley Toyota Pittsburgh. It's great to hear that we were able to assist you and that you had such a positive experience.

The dealership was great!

The dealership was great! The Sales staff had us in and out within an hour. Scott Masters is my go to Salesman. He was fantastic!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Ken Ganley Toyota Pittsburgh! Please let us know if we can be of any more assistance.

Great, fast, friendly service.

Great, fast, friendly service. I worked with Dan he really took care of me and I would highly recommend Ken Ganley Toyota if you’re looking to buy or lease go see Dan!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!