Bettenhausen Fiat

Easy to purchase a new car and trade in a used car. No games or deception.

john jabar was super helpful with my purchase and made it real smooth.many thanks on such great service!!!!

Don’t trust a word they say, just like they admit to in the paper work they make you sign. They will lie and will not accept responsibility for misleading you. I purchased a “like new car” with 4785 miles on it. What arrived was a car with all four wheels having clear visual scratches and gouges. A front bumper that had scratches and gouges with missing paint, that also had incomplete body work done, leaving a patch of matte paint with no clear coat applied. The car needs a front-end alignment as the car drifts to the right. None of these obvious issues were disclosed as part of the purchase, and in a car with so few miles I do not consider normal wear. To pile onto the issues, they refused to provide the pre shipment photos to help identify if clear visual damages were known before the vehicle left the dealership or something that happened in shipping. They have not responded after three weeks of requests for information. When I started to initiate a damage claim, they claimed things would be straightened out and that switched to, of course they were not going to cover damages to the wheels I should have expected them. This is only true if when going through the purchase and I asked if there was any damage to the car I was told the truth. I was not told the truth and I was not offered any compensation for the misleading claims made about the vehicles condition. Don’t trust a word they say and have the vehicle inspected by a known and trusted third party. They do not accept responsibility for misleading claims and refuse to respond when asked direct questions to try and resolve known issues.

Don’t trust a word they say, just like they admit to in the paper work they make you sign. They will lie and will not accept responsibility for misleading you. I purchased a “like new car” with 4785 miles on it. What arrived was a car with all four wheels having clear visual scratches and gouges. A front bumper that had scratches and gouges with missing paint, that also had incomplete body work done, leaving a patch of matte paint with no clear coat applied. The car needs a front-end alignment as the car drifts to the right. None of these obvious issues were disclosed as part of the purchase, and in a car with so few miles I do not consider normal wear. To pile onto the issues, they refused to provide the pre shipment photos to help identify if clear visual damages were known before the vehicle left the dealership or something that happened in shipping. They have not responded after three weeks of requests for information. When I started to initiate a damage claim, they claimed things would be straightened out and that switched to, of course they were not going to cover damages to the wheels I should have expected them. This is only true if when going through the purchase and I asked if there was any damage to the car I was told the truth. I was not told the truth and I was not offered any compensation for the misleading claims made about the vehicles condition. Don’t trust a word they say and have the vehicle inspected by a known and trusted third party. They do not accept responsibility for misleading claims and refuse to respond when asked direct questions to try and resolve known issues.

I’m very satisfied with the attention to detail and the beautiful vehicles Shannon was so kind and informative!

Very friendly and informative. Kept me up to date on the progress of my car!

Fast efficient and very nice to do business with. Professional costumer service very clean dealership

I had a major breakdown at 36,000 miles where the radiator pump got oil throughout the car. They help me get a hold of Jeep and do a Goodwill to help me pay for this. I was out of warranty.

Horrible service department, untrustworthy used car dealer. Outright lies and coverup of known issues . Stay away from these guys

Sam was a delight to deal with from start to finish. I know this is crazy to say about a salesperson but he was honest and I actually trusted him. He delivered above and beyond our expectations. Your service department (Jessica) was also very helpful. My car was cleaned and polished, I didn't get the name of who cleaned/polished it but it looked brand new! Great job! Everything that was promised was delivered to me in a prompt time frame. I would recommend Sam and your dealership to all. You all made buying a car a delight rather than a hassle. If I could give more stars I would. THANKS!