Bettenhausen Fiat

Our experience was wonderful as usual. We have purchased 4 vehicles over the last 3 years at Bettenhausen and have dealt with Mark Anderson each time.... He has always gone above and beyond to make us feel like the most important clients in the dealership. We will be back again. And we always recommend Mark to our friends.

We are from Buffalo, NY. Dealers around here did not return our calls when trying to purchase a used vehicle during Covid-19. I called Bettenhausen after... finding they had a 2019 Chrysler 300 that we were interested in. Salesman Mark A. was a pleasure to do business with and made sure the process was quick and painless. There were a few hiccups after the purchase and Mark followed up and made everything right. I would definitely recommend this dealership to friends and family.

saw a jeep that I liked called and Jake told me the vehicle was available he told me when I come in see Gerardo . Once I got... there Gerardo was very friendly told me he heard I was coming in he told me that Jose would be helping me so we sat down and I told him what I was looking for he had the vehicle brought around and after looking it over let me take it for a test drive . I liked the way it drove and although it was a certified used car it had most of what I was looking for we sat down and started looking at the numbers my trade etc. I came home with a new used jeep Jose wasn't pushy or pressured me at all and didn't try selling me something I didn't want it was a complete pleasure dealing with this dealer and Jose

I was greeted minutes before they opened by Jose. I got to look at cars without being bothered. And the buying process was quick.

Nice car dealership, buying process was great just dealt mainly with one individual and they let you test drive the vehicle buy yourself that’s also nice... low pressure sales people.

Initially went looking for a certain car, sold before I got there. Lot has many cars, left with an even better choice in my opinion. No games, prices... are set. In and out ASAP. Talk to Brion, a Straight Shooter!!!

No hassling, very straight forward with the pricing and offerings. Best car buying experience ever. I would definitely recommend to everyone and will return... for my next purchase.

The big thing I wanted with my car was an actual spare tire, not a kit. I was promised it could be done but would take some time. 6 months later and... the sale rep won't even answer my email regarding it. Bunch of lies just to get me to sign.

Family Feel. Fast and professional services . From Jerome and the sales experience right down to regular maintenance this is the best experience I've had.... I actually look forward to coming in for service so I can visit the family I joined through a purchase but they don't just forget about you after your purchase. They know me and my Challenger as soon as I pull up

We were pleased to be able to walk around the extensive lot free from being hassled by sales staff until we found a vehicle we were interested in. At... that point we were introduced to Mike Kass. All of our questions were answered and instead of being shuffled from department to department, Mike handled every facet of the sale! A very pleasant car buying experience!