Reviews
Write a reviewDon’t do it
Bought a car back shortly before Christmas and have had one nightmare issue after the next. The car power windows barley roll down without pressing the button with your life. I had to already do two costly repairs and tonight we are dealing with a transmission issue. The day I got the title it was already a nightmare because the guy who sold us the car had forgotten to sign a part of it and the RMV made us leave and come back three times which was not close to Georgetown to do. The car when it gets damp smells like tobacco and we know there were smokers in it due to the fact that when I took the car home I had to drop off a bunch of cigarette packs that they had left under the seat. Car has some rust etc. I had a brand new car prior and sadly lost it in an accident with a lot of other bouts of crappy luck I had no choice but to buy this car. We all thought this place was reliable but sadly this car has proven it’s far from it. I am about done with it and have been getting cash offers for it and am considering being a one car family as I don’t feel safe in this car with my newborn daughter - it has proven I can’t trust it
Don’t do it
Bought a car back shortly before Christmas and have had one nightmare issue after the next. The car power windows barley roll down without pressing the button with your life. I had to already do two costly repairs and tonight we are dealing with a transmission issue. The day I got the title it was already a nightmare because the guy who sold us the car had forgotten to sign a part of it and the RMV made us leave and come back three times which was not close to Georgetown to do. The car when it gets damp smells like tobacco and we know there were smokers in it due to the fact that when I took the car home I had to drop off a bunch of cigarette packs that they had left under the seat. Car has some rust etc. I had a brand new car prior and sadly lost it in an accident with a lot of other bouts of crappy luck I had no choice but to buy this car. We all thought this place was reliable but sadly this car has proven it’s far from it. I am about done with it and have been getting cash offers for it and am considering being a one car family as I don’t feel safe in this car with my newborn daughter - it has proven I can’t trust it
- Customer service 3.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 1.0
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Quality vehicles
Very pleased with our car purchase here Mike was great to work with and made us feel confident in our purchase vehicle passed state inspection also drives nice and looks great too would definitely go back in the future
Quality vehicles
Very pleased with our car purchase here Mike was great to work with and made us feel confident in our purchase vehicle passed state inspection also drives nice and looks great too would definitely go back in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you thank you!!
As a single female I always worry about the buying process and being taken advantage of but the guys at Route 133 really took care of me and took the time to explain everything to me about the buying process and the car I wanted!! Thank you guys so much. You have a customer for life!!!
Thank you thank you!!
As a single female I always worry about the buying process and being taken advantage of but the guys at Route 133 really took care of me and took the time to explain everything to me about the buying process and the car I wanted!! Thank you guys so much. You have a customer for life!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you! It was a pleasure doing business
Great service! Very knowledgeable!!
Went there to look for a car after my car died on me. Mike was very knowledgeable and very nice.They treated me well and would definitely recommend them to family and friends.Very easy process and have many beautiful vehicles to choose from. Thanks again i love my cadillac!!!
Great service! Very knowledgeable!!
Went there to look for a car after my car died on me. Mike was very knowledgeable and very nice.They treated me well and would definitely recommend them to family and friends.Very easy process and have many beautiful vehicles to choose from. Thanks again i love my cadillac!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Nate! Glad you're enjoying your new car! It was a pleasure doing business with you.
BUYER BEWARE
Bought a car from them, when i went to pick it up, check engine light came on, the cleared the code and said it was a sensor. Now 6 months later I need a new timing chain. SCAM ARTIST!! codes were because of the timing chain but they cleared them so i had no way of knowing until it was to late. Now I have to pay $3K to have the thing fixed.
BUYER BEWARE
Bought a car from them, when i went to pick it up, check engine light came on, the cleared the code and said it was a sensor. Now 6 months later I need a new timing chain. SCAM ARTIST!! codes were because of the timing chain but they cleared them so i had no way of knowing until it was to late. Now I have to pay $3K to have the thing fixed.
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for the feedback and I apologize that you had an unfortunate situation happen with your car. The vehicle was purchased on 8/10/2018 with 119k miles and it was brought back for a dead battery, we replaced the battery and there was an evap code causing your check engine light which was also diagnosed when the vehicle was here. Unfortunately with a timing chain issue there would have been no way for us to know ahead of time unless there was a check engine code for it. We would never sell a car knowing that it would require substantial repairs. We service all of our vehicles prior to placing them for sale and make all necessary repairs. If you have not had the repair done yet we would be happy to take a look at the vehicle and see if we can make things right. Please contact us at your convenience. Thank You