Skip to main content

Euro Sam Auto Sales

(19 reviews)

Reviews

(19 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Euro Sam Auto Sales from DealerRater.

Want to share your experience with this dealership?

Write a review

Frendly and easy dealing. nice and clean dealership offering drinks or coffee while waiting ,a good variaty of clean cars

Frendly and easy dealing. nice and clean dealership offering drinks or coffee while waiting ,a good variaty of clean cars

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

good clean cars ,nice office ,friendly and helpful staff, no pressure to buy no soliciting calls just easy going.

good clean cars ,nice office ,friendly and helpful staff, no pressure to buy no soliciting calls just easy going.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I had an amazing experience with Euro Sam Auto! From the moment I walked in, the team was professional, honest, and truly focused on helping me find the right car—not just making a sale. The selection of vehicles is excellent, all well-maintained and fairly priced.

I had an amazing experience with Euro Sam Auto! From the moment I walked in, the team was professional, honest, and truly focused on helping me find the right car—not just making a sale. The selection of vehicles is excellent, all well-maintained and fairly priced.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Do not purchase from Sam Euro, I purchased a 2019 BMW x2, 2 months ago. The first day the one tire was flat when I was test driving the car. They aired the tier up. So, I thought due to the car sitting tires will be low. My husband noticed the thread on the tires was not that good. When he asks, they said due to Kansas state law the thread falls up under the requirements. I purchased the car. The next morning as I leaving for work, I noticed I had two almost flat tires. My husband put sir in them. On my lunch break my coworker said I like your new car, but you have two flat tires. I took the car to the tire shop, and they stated I could not drive on the tire’s that it was too dangerous. I had to spend $489 on two ties. The following week, error message came on as I’m parking the car. Sense I’m still up under warranty within my 30 days I decided to call Sam euro and let them know. They advise me since I did purchase the extended warranty I should wait and let them fix it for free verse them who will charge me. Whitin the same week I tried to turn the windshield wipers on to clean my window ‘s nothing came out. I never received and message on the vehicle saying wiper fluid low. 2 days later I started the car up and washer fluid sprayed all over the place for at least 3min. when I returned home from work my husband was doing yard work and called me outside and said something was running from up under the car. I told my husband it could be fluid form the wipers due to not properly working. He added wiper fluid, all the fluid run out. he said you have to different colors fluid in the driveway. he added some antifreeze. Same with the antifreeze runs all back out. we had the car towed to the shop. Less than two months of purchasing this vehicle all of this happens. I contacted the warranty company all to find out it will coast almost $3,600 out of pocket due to the warranty not covering coast of the repairs. I called Sam Euro to let them know. Sam euro was no help in the matter. I was instructed by my finance company that I should be given another vehicle or help with my car payment. they said they could not pay for all the repairs I said pay something. He said he will talk it over with Sam and call me back within an hour and never did. Along with the rear-view mirror broken and vents in the car that also needed to be repaired. The warranty company, the mechanic that they use are all working together to take your money! My finance company also reached them to see if they could help. With many attempts of trying and leaving message with promise to call back to resolve the issues they did not. When I first counted them about the shift selector. They advised me to wait until my extended warranty kicked in even though I was still up under the bumper-to-bumper warranty with them. They said if I choose to bring it back for repairs, I will have to pay something. Once they found out about the problems with my car and I had to have it pay out of pocket due to the warranty company not coving repairs. I was told to take it to their mechanic as he knows how to play the warranty company on getting things repaired. After the owner read my review, he said he was unaware. That is so untrue.

Do not purchase from Sam Euro, I purchased a 2019 BMW x2, 2 months ago. The first day the one tire was flat when I was test driving the car. They aired the tier up. So, I thought due to the car sitting tires will be low. My husband noticed the thread on the tires was not that good. When he asks, they said due to Kansas state law the thread falls up under the requirements. I purchased the car. The next morning as I leaving for work, I noticed I had two almost flat tires. My husband put sir in them. On my lunch break my coworker said I like your new car, but you have two flat tires. I took the car to the tire shop, and they stated I could not drive on the tire’s that it was too dangerous. I had to spend $489 on two ties. The following week, error message came on as I’m parking the car. Sense I’m still up under warranty within my 30 days I decided to call Sam euro and let them know. They advise me since I did purchase the extended warranty I should wait and let them fix it for free verse them who will charge me. Whitin the same week I tried to turn the windshield wipers on to clean my window ‘s nothing came out. I never received and message on the vehicle saying wiper fluid low. 2 days later I started the car up and washer fluid sprayed all over the place for at least 3min. when I returned home from work my husband was doing yard work and called me outside and said something was running from up under the car. I told my husband it could be fluid form the wipers due to not properly working. He added wiper fluid, all the fluid run out. he said you have to different colors fluid in the driveway. he added some antifreeze. Same with the antifreeze runs all back out. we had the car towed to the shop. Less than two months of purchasing this vehicle all of this happens. I contacted the warranty company all to find out it will coast almost $3,600 out of pocket due to the warranty not covering coast of the repairs. I called Sam Euro to let them know. Sam euro was no help in the matter. I was instructed by my finance company that I should be given another vehicle or help with my car payment. they said they could not pay for all the repairs I said pay something. He said he will talk it over with Sam and call me back within an hour and never did. Along with the rear-view mirror broken and vents in the car that also needed to be repaired. The warranty company, the mechanic that they use are all working together to take your money! My finance company also reached them to see if they could help. With many attempts of trying and leaving message with promise to call back to resolve the issues they did not. When I first counted them about the shift selector. They advised me to wait until my extended warranty kicked in even though I was still up under the bumper-to-bumper warranty with them. They said if I choose to bring it back for repairs, I will have to pay something. Once they found out about the problems with my car and I had to have it pay out of pocket due to the warranty company not coving repairs. I was told to take it to their mechanic as he knows how to play the warranty company on getting things repaired. After the owner read my review, he said he was unaware. That is so untrue.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 2 found this review helpful. Did you?
Yes No
Show full review

I inquired about a2010 Toyota fj cruiser and they never responded after 2 tries so I gave up

I inquired about a2010 Toyota fj cruiser and they never responded after 2 tries so I gave up

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Drove 500 miles for a junker.Bought a Cadillac CTS that was butchered by detail. Every warning light was on. Missing engine cover, spare tire and jack, floor mats. They used an aerosol can of paint and painted the wheels black to hide all the gouges from driving on a flat tire. NEVER EVER again would I recommend

Drove 500 miles for a junker.Bought a Cadillac CTS that was butchered by detail. Every warning light was on. Missing engine cover, spare tire and jack, floor mats. They used an aerosol can of paint and painted the wheels black to hide all the gouges from driving on a flat tire. NEVER EVER again would I recommend

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
1 person out of 1 found this review helpful. Did you?
Yes No
Show full review

Well I have had many problems with this company but here are a few. It was the 20th of December 2023. I bought a 2006 Toyota 4Runner. When I purchased the suv they told me they would repair the door handle that was broke and that they had no information on the cars history and they did not give me the title So when I complained about not getting the title and the door handle the owner Sam told Me he did not authorize the sales man to repair the door handle and that he would not do it. After I complained about him not honoring his word, he ended up paying me half of what the repair shop said it would cost. Then I took the title to register my car just to find out the car had a lean on it. Now this company stated on my paperwork that there was no lean on the car when I purchased it. So it was another huge problem to get him to contact the company that held the lean on my car and after all that, he would not even fax it into the Missouri Department of motor vehicles. Once that was settled the new problems started. The check engine light turned on with one problem after another. First it was the catalytic converters going bad then the engine seal was leaking. After spending more and more money n this car I am done. I’m going to get rid of it and try and make some money back from this debacle. This has been the worst experience iv ever had at a dealership. They will rip you off!!

Well I have had many problems with this company but here are a few. It was the 20th of December 2023. I bought a 2006 Toyota 4Runner. When I purchased the suv they told me they would repair the door handle that was broke and that they had no information on the cars history and they did not give me the title So when I complained about not getting the title and the door handle the owner Sam told Me he did not authorize the sales man to repair the door handle and that he would not do it. After I complained about him not honoring his word, he ended up paying me half of what the repair shop said it would cost. Then I took the title to register my car just to find out the car had a lean on it. Now this company stated on my paperwork that there was no lean on the car when I purchased it. So it was another huge problem to get him to contact the company that held the lean on my car and after all that, he would not even fax it into the Missouri Department of motor vehicles. Once that was settled the new problems started. The check engine light turned on with one problem after another. First it was the catalytic converters going bad then the engine seal was leaking. After spending more and more money n this car I am done. I’m going to get rid of it and try and make some money back from this debacle. This has been the worst experience iv ever had at a dealership. They will rip you off!!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
3 people out of 3 found this review helpful. Did you?
Yes No
Show full review

I wish I would have read these reviews before I was taken for a $22,000 ride! Purchased a 2013 BMW 650i Gran Coupe and was ensured that the vehicle was in great condition because they had owned it and sold it to the person that brought it back to trade on another car on their lot(side note: they had just bought the car from an auction in California 3 weeks before I bought it) For effect they even had a “bmw mechanic” there at the lot and they put a scanner in to show me that there were no issues. Of course the sales manager was super nice guy knocked a grand off and the service plan I purchased I was told covered EVERYTHING besides fluids at no out of pocket cost to me. Well bought the car Monday, Wednesday hop in to go to the store and Drivetrain Malfunction as soon as I hit the gas. A block further and the Oil at minimum level warning, half mile later coolant level low. You get the idea, so I call Tom and he says he will call the repair shop and see if they will take a look and see what is going on and of course magically this only appeared in the two days I have owned it because it was in perfect condition when they sold it to me. They recommend Autobahn Motorwerks. I take it there and they have to for a week then call with an estimate over $7000!! Remember that super awesome covers it all service plan? Well it covers repalcing gasket seals and nothing else. They said it needs new vacuum pump, both supercharger actuators need replaced, upper and lower coolant hoses as well as the diagnostic codes (remember when I bought it I was assured no codes at all…well left side of motor has 7 critical codes, right side has 9 critical codes. At this point it’s been three weeks since purchasing and I longest drive I had at this point was to the mechanic and back…that lasted three more days before more problems came up. I was driving with my 7 year old nephew and there was a loud pop noise and the car began to shake. Come to find out can shaft has seized up and rod been thrown(after I took it to a reputable mechanic) they reaffirmed that there was ZERO chance of a dealer not being aware of the mechanical issues this vehicle had. They explained all that was going on and that it would need a entire new engine!! With labor comes to $16,000. Now I bought the car June 25th have had major troubles with it since the 29th and has either been in a repair shop or parked and not drivable all but 6 days between the 25th and now. I have yet to drive that car over 1k miles. Now surprise surprise the sales manager who sold me the car oddly enough two days after I call with my original troubles he informs me he left EuroSam for a different car lot?(Sam says fired Tom says quit) I don’t believe either of them. Anyways, Sam tell me that he was screwed over my Tom also and he wasn’t aware of any issues with the BMW and blames Tom for it all. Then proceed to tell me since he is such nice guy he will work with me and tells me he will buy a engine and we split the cost of a engine that he is trying to find the cheapest he can find on eBay some with 100,000 miles on it already. It’s not like I have had the car three three months and just now calling with a problem, TWO DAYS after leaving the lot there were severe mechanical issues, I have had to spend $1000 dollars on rental cars so I can get to work, have a car payment to a car that has never ran since I bought it…I could maybe see a dealer being a bit skeptical if I am just now raising a issue but when it hasn’t been 48 hours since I spent $20000 at your business a reputable business would offer to make the situation right and do the proper thing. The proper thing most definitely is not ask me to spend another $4000 dollars for being conned out of $20000 already. I have contacted the DOR who has opened an investigation as well as the Kansas Attorney General’s office.

I wish I would have read these reviews before I was taken for a $22,000 ride! Purchased a 2013 BMW 650i Gran Coupe and was ensured that the vehicle was in great condition because they had owned it and sold it to the person that brought it back to trade on another car on their lot(side note: they had just bought the car from an auction in California 3 weeks before I bought it) For effect they even had a “bmw mechanic” there at the lot and they put a scanner in to show me that there were no issues. Of course the sales manager was super nice guy knocked a grand off and the service plan I purchased I was told covered EVERYTHING besides fluids at no out of pocket cost to me. Well bought the car Monday, Wednesday hop in to go to the store and Drivetrain Malfunction as soon as I hit the gas. A block further and the Oil at minimum level warning, half mile later coolant level low. You get the idea, so I call Tom and he says he will call the repair shop and see if they will take a look and see what is going on and of course magically this only appeared in the two days I have owned it because it was in perfect condition when they sold it to me. They recommend Autobahn Motorwerks. I take it there and they have to for a week then call with an estimate over $7000!! Remember that super awesome covers it all service plan? Well it covers repalcing gasket seals and nothing else. They said it needs new vacuum pump, both supercharger actuators need replaced, upper and lower coolant hoses as well as the diagnostic codes (remember when I bought it I was assured no codes at all…well left side of motor has 7 critical codes, right side has 9 critical codes. At this point it’s been three weeks since purchasing and I longest drive I had at this point was to the mechanic and back…that lasted three more days before more problems came up. I was driving with my 7 year old nephew and there was a loud pop noise and the car began to shake. Come to find out can shaft has seized up and rod been thrown(after I took it to a reputable mechanic) they reaffirmed that there was ZERO chance of a dealer not being aware of the mechanical issues this vehicle had. They explained all that was going on and that it would need a entire new engine!! With labor comes to $16,000. Now I bought the car June 25th have had major troubles with it since the 29th and has either been in a repair shop or parked and not drivable all but 6 days between the 25th and now. I have yet to drive that car over 1k miles. Now surprise surprise the sales manager who sold me the car oddly enough two days after I call with my original troubles he informs me he left EuroSam for a different car lot?(Sam says fired Tom says quit) I don’t believe either of them. Anyways, Sam tell me that he was screwed over my Tom also and he wasn’t aware of any issues with the BMW and blames Tom for it all. Then proceed to tell me since he is such nice guy he will work with me and tells me he will buy a engine and we split the cost of a engine that he is trying to find the cheapest he can find on eBay some with 100,000 miles on it already. It’s not like I have had the car three three months and just now calling with a problem, TWO DAYS after leaving the lot there were severe mechanical issues, I have had to spend $1000 dollars on rental cars so I can get to work, have a car payment to a car that has never ran since I bought it…I could maybe see a dealer being a bit skeptical if I am just now raising a issue but when it hasn’t been 48 hours since I spent $20000 at your business a reputable business would offer to make the situation right and do the proper thing. The proper thing most definitely is not ask me to spend another $4000 dollars for being conned out of $20000 already. I have contacted the DOR who has opened an investigation as well as the Kansas Attorney General’s office.

Rating breakdown (out of 5):
Customer service
2.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
16 people out of 17 found this review helpful. Did you?
Yes No
Show full review

Sam is a great guy that works with you to get you in a nice vehicle. I would recommend this car lot to my family and friends!

Sam is a great guy that works with you to get you in a nice vehicle. I would recommend this car lot to my family and friends!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Represented a car to us as having never been in an accident, no problems, etc.. Took it to a mechanic for a pre-purchase check and found it had been wrecked and had some salvage parts, part of undercarriage was gone, oil leak, transmission issue, air conditioning did not work except they had 'charged' it before we drove it, etc.. it had been patched together to look beautiful from the outside but was a mess underneath.

Represented a car to us as having never been in an accident, no problems, etc.. Took it to a mechanic for a pre-purchase check and found it had been wrecked and had some salvage parts, part of undercarriage was gone, oil leak, transmission issue, air conditioning did not work except they had 'charged' it before we drove it, etc.. it had been patched together to look beautiful from the outside but was a mess underneath.

Rating breakdown (out of 5):
Customer service
2.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
16 people out of 16 found this review helpful. Did you?
Yes No
Show full review
See all 18 reviews