Euro Sam Auto Sales

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(11 reviews)
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Sales hours: 9:30am to 6:30pm
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Sales
Monday 9:30am–6:30pm
Tuesday 9:30am–6:30pm
Wednesday 9:30am–6:30pm
Thursday 9:30am–6:30pm
Friday 9:30am–6:30pm
Saturday 10:00am–4:00pm
Sunday Closed

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(913) 270-4325 (913) 270-4325

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About our dealership

This seller has been on Cars.com since April 2018.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(11 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Euro Sam Auto Sales from DealerRater.

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1.0

Ripped off!!’n

I wish I would have read these reviews before I was taken for a $22,000 ride! Purchased a 2013 BMW 650i Gran Coupe and was ensured that the vehicle was in great condition because they had owned it and sold it to the person that brought it back to trade on another car on their lot(side note: they had just bought the car from an auction in California 3 weeks before I bought it) For effect they even had a “bmw mechanic” there at the lot and they put a scanner in to show me that there were no issues. Of course the sales manager was super nice guy knocked a grand off and the service plan I purchased I was told covered EVERYTHING besides fluids at no out of pocket cost to me. Well bought the car Monday, Wednesday hop in to go to the store and Drivetrain Malfunction as soon as I hit the gas. A block further and the Oil at minimum level warning, half mile later coolant level low. You get the idea, so I call Tom and he says he will call the repair shop and see if they will take a look and see what is going on and of course magically this only appeared in the two days I have owned it because it was in perfect condition when they sold it to me. They recommend Autobahn Motorwerks. I take it there and they have to for a week then call with an estimate over $7000!! Remember that super awesome covers it all service plan? Well it covers repalcing gasket seals and nothing else. They said it needs new vacuum pump, both supercharger actuators need replaced, upper and lower coolant hoses as well as the diagnostic codes (remember when I bought it I was assured no codes at all…well left side of motor has 7 critical codes, right side has 9 critical codes. At this point it’s been three weeks since purchasing and I longest drive I had at this point was to the mechanic and back…that lasted three more days before more problems came up. I was driving with my 7 year old nephew and there was a loud pop noise and the car began to shake. Come to find out can shaft has seized up and rod been thrown(after I took it to a reputable mechanic) they reaffirmed that there was ZERO chance of a dealer not being aware of the mechanical issues this vehicle had. They explained all that was going on and that it would need a entire new engine!! With labor comes to $16,000. Now I bought the car June 25th have had major troubles with it since the 29th and has either been in a repair shop or parked and not drivable all but 6 days between the 25th and now. I have yet to drive that car over 1k miles. Now surprise surprise the sales manager who sold me the car oddly enough two days after I call with my original troubles he informs me he left EuroSam for a different car lot?(Sam says fired Tom says quit) I don’t believe either of them. Anyways, Sam tell me that he was screwed over my Tom also and he wasn’t aware of any issues with the BMW and blames Tom for it all. Then proceed to tell me since he is such nice guy he will work with me and tells me he will buy a engine and we split the cost of a engine that he is trying to find the cheapest he can find on eBay some with 100,000 miles on it already. It’s not like I have had the car three three months and just now calling with a problem, TWO DAYS after leaving the lot there were severe mechanical issues, I have had to spend $1000 dollars on rental cars so I can get to work, have a car payment to a car that has never ran since I bought it…I could maybe see a dealer being a bit skeptical if I am just now raising a issue but when it hasn’t been 48 hours since I spent $20000 at your business a reputable business would offer to make the situation right and do the proper thing. The proper thing most definitely is not ask me to spend another $4000 dollars for being conned out of $20000 already. I have contacted the DOR who has opened an investigation as well as the Kansas Attorney General’s office.

1.0

Ripped off!!’n

I wish I would have read these reviews before I was taken for a $22,000 ride! Purchased a 2013 BMW 650i Gran Coupe and was ensured that the vehicle was in great condition because they had owned it and sold it to the person that brought it back to trade on another car on their lot(side note: they had just bought the car from an auction in California 3 weeks before I bought it) For effect they even had a “bmw mechanic” there at the lot and they put a scanner in to show me that there were no issues. Of course the sales manager was super nice guy knocked a grand off and the service plan I purchased I was told covered EVERYTHING besides fluids at no out of pocket cost to me. Well bought the car Monday, Wednesday hop in to go to the store and Drivetrain Malfunction as soon as I hit the gas. A block further and the Oil at minimum level warning, half mile later coolant level low. You get the idea, so I call Tom and he says he will call the repair shop and see if they will take a look and see what is going on and of course magically this only appeared in the two days I have owned it because it was in perfect condition when they sold it to me. They recommend Autobahn Motorwerks. I take it there and they have to for a week then call with an estimate over $7000!! Remember that super awesome covers it all service plan? Well it covers repalcing gasket seals and nothing else. They said it needs new vacuum pump, both supercharger actuators need replaced, upper and lower coolant hoses as well as the diagnostic codes (remember when I bought it I was assured no codes at all…well left side of motor has 7 critical codes, right side has 9 critical codes. At this point it’s been three weeks since purchasing and I longest drive I had at this point was to the mechanic and back…that lasted three more days before more problems came up. I was driving with my 7 year old nephew and there was a loud pop noise and the car began to shake. Come to find out can shaft has seized up and rod been thrown(after I took it to a reputable mechanic) they reaffirmed that there was ZERO chance of a dealer not being aware of the mechanical issues this vehicle had. They explained all that was going on and that it would need a entire new engine!! With labor comes to $16,000. Now I bought the car June 25th have had major troubles with it since the 29th and has either been in a repair shop or parked and not drivable all but 6 days between the 25th and now. I have yet to drive that car over 1k miles. Now surprise surprise the sales manager who sold me the car oddly enough two days after I call with my original troubles he informs me he left EuroSam for a different car lot?(Sam says fired Tom says quit) I don’t believe either of them. Anyways, Sam tell me that he was screwed over my Tom also and he wasn’t aware of any issues with the BMW and blames Tom for it all. Then proceed to tell me since he is such nice guy he will work with me and tells me he will buy a engine and we split the cost of a engine that he is trying to find the cheapest he can find on eBay some with 100,000 miles on it already. It’s not like I have had the car three three months and just now calling with a problem, TWO DAYS after leaving the lot there were severe mechanical issues, I have had to spend $1000 dollars on rental cars so I can get to work, have a car payment to a car that has never ran since I bought it…I could maybe see a dealer being a bit skeptical if I am just now raising a issue but when it hasn’t been 48 hours since I spent $20000 at your business a reputable business would offer to make the situation right and do the proper thing. The proper thing most definitely is not ask me to spend another $4000 dollars for being conned out of $20000 already. I have contacted the DOR who has opened an investigation as well as the Kansas Attorney General’s office.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Great Service!!

Sam is a great guy that works with you to get you in a nice vehicle. I would recommend this car lot to my family and friends!

5.0

Great Service!!

Sam is a great guy that works with you to get you in a nice vehicle. I would recommend this car lot to my family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Don't buy until you get a mechanic to check it out

Represented a car to us as having never been in an accident, no problems, etc.. Took it to a mechanic for a pre-purchase check and found it had been wrecked and had some salvage parts, part of undercarriage was gone, oil leak, transmission issue, air conditioning did not work except they had 'charged' it before we drove it, etc.. it had been patched together to look beautiful from the outside but was a mess underneath.

1.0

Don't buy until you get a mechanic to check it out

Represented a car to us as having never been in an accident, no problems, etc.. Took it to a mechanic for a pre-purchase check and found it had been wrecked and had some salvage parts, part of undercarriage was gone, oil leak, transmission issue, air conditioning did not work except they had 'charged' it before we drove it, etc.. it had been patched together to look beautiful from the outside but was a mess underneath.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

I recommend Tom Lovelace and EuroSam to everyone

I bought a 2011 Lexus gx460 from Tom at EuroSam Auto in October of 2021. It was a pleasant experience and they even [paid the labor to fix some pretty major items for me after the sale. I waited till now to make my five star review due to t my work travel schedule impacting the times that repairs were made. The whole process had great communication. I recommend Tom Lovelace and EuroSam to everyone I know.

5.0

I recommend Tom Lovelace and EuroSam to everyone

I bought a 2011 Lexus gx460 from Tom at EuroSam Auto in October of 2021. It was a pleasant experience and they even [paid the labor to fix some pretty major items for me after the sale. I waited till now to make my five star review due to t my work travel schedule impacting the times that repairs were made. The whole process had great communication. I recommend Tom Lovelace and EuroSam to everyone I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

RunnnnnnnnnnnnnnnnnnnmmnnnnnnnnnnnnnnnnnnnAway!!!!

Selling wrecked cars that are poorly repaired. Told me my trade would be tough to sell then put on their website for 5500 more than what they gave me and sold it in one day. Tom lies. Stay away.

1.0

RunnnnnnnnnnnnnnnnnnnmmnnnnnnnnnnnnnnnnnnnAway!!!!

Selling wrecked cars that are poorly repaired. Told me my trade would be tough to sell then put on their website for 5500 more than what they gave me and sold it in one day. Tom lies. Stay away.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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1.0

Do NOT Recommend - Bought A Lemon

o not recommend. My young adult son bought a mini cooper here that turned out to be a total lemon and Sam wouldn't do anything about it - even charged us to repair it when we had it towed there Only For Him To Look At! We spent way more trying to fix this car then it was ever worth and had to trade it in on something reliable so he could get to work. We literally were out several thousand dollars. Sam took advantage of a 23 year old kid making minimum wage. Beyond disappointing. A year later we are still paying off a repair bill for a car that we don't own. Things can happen when you buy a used car but he refused to make it right. And even charged us money to look at it. Definitely do not recommend.

1.0

Do NOT Recommend - Bought A Lemon

o not recommend. My young adult son bought a mini cooper here that turned out to be a total lemon and Sam wouldn't do anything about it - even charged us to repair it when we had it towed there Only For Him To Look At! We spent way more trying to fix this car then it was ever worth and had to trade it in on something reliable so he could get to work. We literally were out several thousand dollars. Sam took advantage of a 23 year old kid making minimum wage. Beyond disappointing. A year later we are still paying off a repair bill for a car that we don't own. Things can happen when you buy a used car but he refused to make it right. And even charged us money to look at it. Definitely do not recommend.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

2012 Mercedes C300

The car was in very good condition and the price was also good. He made some necessary repairs and I test-drove it. It handled very nicely. The interior was excellent. I am very satisfied with the purchase, and I would definitely return, if I am looking for another car. Thank you, Sam!!

5.0

2012 Mercedes C300

The car was in very good condition and the price was also good. He made some necessary repairs and I test-drove it. It handled very nicely. The interior was excellent. I am very satisfied with the purchase, and I would definitely return, if I am looking for another car. Thank you, Sam!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Esq-Benz

I'm very happy with my purchase from EuroSam. I studied this car online for weeks before I came in person. It was exactly what I thought and what I wanted. I love my Mercedes E350 coupe. Good job Sam.

5.0

Esq-Benz

I'm very happy with my purchase from EuroSam. I studied this car online for weeks before I came in person. It was exactly what I thought and what I wanted. I love my Mercedes E350 coupe. Good job Sam.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Larry glaven

Highly recommend buying your next car from Sam. Super nice gentleman. Fair,honest, and quality vehicles at great prices. A good man. Couldn't have been better

5.0

Larry glaven

Highly recommend buying your next car from Sam. Super nice gentleman. Fair,honest, and quality vehicles at great prices. A good man. Couldn't have been better

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Was looking for Jeep Wrangler

Did my research on Jeep wrangler and found my jeep at Euro Sams. Very happy . Bought for good price and Sam was very helpful and answered all my questions.

5.0

Was looking for Jeep Wrangler

Did my research on Jeep wrangler and found my jeep at Euro Sams. Very happy . Bought for good price and Sam was very helpful and answered all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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