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RK Chevrolet, Inc.

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 8:00 AM - 4:00 PM

RK Chevrolet, Inc. Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

11:00 AM - 6:00 PM

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:30 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2020

Welcome to the RK Chevrolet Cars.com site! Whether you are looking for new Chevrolet car, truck or SUV or maybe you are

...

in the market for a quality used vehicle, consider us to be a leading source of a huge selection to choose from! We also have a great selection of Chevrolet and Subaru Certified pre-owned vehicles as well! You can find it here at RK Chevrolet! We proudly serve our Virginia Beach, Norfolk, Chesapeake and Portsmouth customers! You will find it all at RK Chevrolet, let us know how we can help find your dream car, truck or SUV!

"Everything We Do is Simply Just For You!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
186 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 23, 2020

    I have been coming to RK Chevy for about 5 years and they just have the best customer service. I wouldn't go anywhere else. They always keep you informed... and even if you are there for something routine they still keep you in the loop! LOVE IT HERE!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Brittany D, We want to thank you for being a loyal customer of RK Chevrolet. Thank you for the 5 star rating and for your wonderful comments, we ...really appreciate it! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

  • 5.0 out of 5
    April 17, 2020

    Had a great experience of dealing with my car everything turn out to be pretty good

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Robert P, We want to thank you for the 5 star rating and for your wonderful comments, we really appreciate it! Sincerely, Shelly Glazer Customer ...Satisfaction Manager (757) 431-6539

  • November 12, 2018

    My sales Agent Obed and and his manager Jason took care of me every step of the way. They made sure I understand the process and was comfortable with the... process. If you need a car go see Obed. He will take care of you and he is respectful and very polite. RK went above and beyond. 5stars all the way.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Obed, Thank you for your wonderful comments, we appreciate it! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

  • 1.0 out of 5
    June 26, 2019

    Was told that repairs were done but were not, had to reschedule the the repair. Will not go back

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    I apologize that you have been inconvenienced. I would like to help you personally. Please call me on my direct dial at (757) 431-6585. Sincerely, Jay... Craig Service Manager

  • 5.0 out of 5
    June 19, 2019

    I enjoy working with all these employees. They are all pleasant and work well with each other.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Shirley S, Thank you for your wonderful comments about the RK Chevrolet staff, we really appreciate it! Sincerely, Shelly Glazer Customer Satisfa...ction Manager (757) 431-6539

  • 1.0 out of 5
    June 14, 2019

    Very nice people however, the experience levels and knowledge base is substantially low. I left with a bigger problem then I arrived with due to mechanic... incompetence. The claimed they could not remove a slide bolt "brakes" because it was cross threaded upon install "by me" a year ago. I just wanted to know why it was pulling to one side all of the sudden. Not wanting to pay oodles to have it drilled i took it back. It took me 15 min from start to finish using a pipe wrench. Hmmm. Feel free to contact me about the details. Im an open book. This place is the reason service depts at dealerships get, no, have a bad reputation.

    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Philip F, Thank you for your comments. I want to help you. Please call me on my direct dial at (757) 431-6585. Sincerely, Jay Craig Service Manag...er

  • 5.0 out of 5
    May 14, 2019

    RK Chevrolet in Virginia Beach took us in right away when we had an engine light. Diagnosed it, fixed it and provided me with discounts also. Very satisfied... and happy.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Ken W, Thank you for your kind comments about the RK Chevrolet Service Department! We are happy to hear that you are happy! Sincerely, Shelly Gla...zer Customer Satisfaction Manager (757) 431-6539

  • 5.0 out of 5
    March 28, 2019

    I always go to this dealership to get all my car work done. They are accurate and quick and I never have to wait long. The customer service is excellent

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Heather H, We are happy to hear that you received excellent customer service from the RK Chevrolet Service Department. Thank you for your awesome... comments, we appreciate it! Sincerely, Shelly Glazer Customer Satisfaction Manager (757) 431-6539

  • 5.0 out of 5
    February 28, 2019

    Had dead battery twice in home's driveway - towed to RK Chevrolet each time- DJ was RK Chevrolet Service Writer. RK Chevrolet technicians could not identify... a problem other than dead battery which they recharged. On second occurrence, they kept car almost a week with diagnostics attached - car acted normally. Picked up car today and was not charged for their time and trouble during this second occurrence - they really tried to identify the problem. DJ to be commended for his efforts and follow through!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear To T, Your satisfaction is important to us, so we want to sincerely thank you for choosing RK Chevrolet! Sincerely, Jay Craig Service Manager (75...7) 431-6585

  • 5.0 out of 5
    February 10, 2019

    We thank Tom Flimming for helping us with our new purchase. We have purchased three new vehicles with Tom help and was very satisfied with his with his... help. We will be back and hope Tom will still be there he has taken good care of my family thanks Tom Flimming And Rk Chevrolet

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dear Tank23323,We want to thank you for your continued loyalty with Tom and RK! We are happy to hear that you are happy! Congratulations on your purch...ase and we look forward to seeing you in the future!Sincerely.Shelly GlazerCustomer Satisfaction Manager(757) 431-6539

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