Reviews
Write a reviewCame for a scheduled service for tire rotation and check. Waited for 1.5 hours. Saw my car sitting and nobody was working on it. Asked the clerk, was assured that only couple minutes more till the car gonna be done. In a few minutes asked again, the clerk went to check and said there is another hour to wait because they didn't even start. I always had a good experience with this store, but today it was very poor. Missed my next appointment because of this unexpected job. Very disappointed.
Came for a scheduled service for tire rotation and check. Waited for 1.5 hours. Saw my car sitting and nobody was working on it. Asked the clerk, was assured that only couple minutes more till the car gonna be done. In a few minutes asked again, the clerk went to check and said there is another hour to wait because they didn't even start. I always had a good experience with this store, but today it was very poor. Missed my next appointment because of this unexpected job. Very disappointed.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We had an excellent car buying experience with Bennett Toyota. Our sales person, Alex, was both informative and professional with a dash of humor. Noe, the sales manager worked within our loan time frame and budget keeping our purchase affordable. If you're looking to upgrade to a new or newer Toyota Hop on over to Bennett Toyota in Lebanon, PA.
We had an excellent car buying experience with Bennett Toyota. Our sales person, Alex, was both informative and professional with a dash of humor. Noe, the sales manager worked within our loan time frame and budget keeping our purchase affordable. If you're looking to upgrade to a new or newer Toyota Hop on over to Bennett Toyota in Lebanon, PA.
- Customer service
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Paij Hall was very professional and helpful when we purchased our Rav4 from Bennett Toyota of Lebanon. He explained the vehicle very well and followed up with us to see how things were going. He met our expectations.
Paij Hall was very professional and helpful when we purchased our Rav4 from Bennett Toyota of Lebanon. He explained the vehicle very well and followed up with us to see how things were going. He met our expectations.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Tim. Sincerely, Chris Zerfass Executive Manager/ Partner 717-202-8888
I had a great experience purchasing a 2023 RAV4 Limited! The entire Bennett group was fantastic to work with and very knowledgeable about the vehicle. Paij did a great job of meeting my needs with the scheduling of multiple test drives and also answering questions that I had after I left the dealership. It was a quick and effective process and I would recommend anyone to check out Bennett Toyota and their sales team!
I had a great experience purchasing a 2023 RAV4 Limited! The entire Bennett group was fantastic to work with and very knowledgeable about the vehicle. Paij did a great job of meeting my needs with the scheduling of multiple test drives and also answering questions that I had after I left the dealership. It was a quick and effective process and I would recommend anyone to check out Bennett Toyota and their sales team!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Just moved here Needed my 20000 miles check up on my 2022 Camry. Ser vice was great un and out in less than on hour Friendly and fast.
Just moved here Needed my 20000 miles check up on my 2022 Camry. Ser vice was great un and out in less than on hour Friendly and fast.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I was referred to Kody at Bennett Toyota in Lebanon in my search for a new Tundra. I am very happy and grateful to have had his help. The automobile market being how it is these days, tracking down what you want in a new vehicle can be tough. Kody helped me put together my ideal model based on what I was looking for, and reserved one for me that matched my wishlist. I recommend this reservation process to anyone looking for a new Toyota. It can take a bit longer for you to get your vehicle, but when you do, you are getting exactly what you wanted instead of choosing from limited inventory. My Tundra arrived in late July, at which point Kody and Bennett Toyota honored everything they said in the reservation phase regarding prices and payments. If you are looking for a car dealership with integrity, go to Bennett. Once on-site, the process was pretty quick and easy. Kody took the time to walk me through all the functions of my new truck. The finance manager was as friendly, helpful, and most importantly honest as can be. I recommend Bennett Toyota in Lebanon to anyone in search of a vehicle in general, but especially anyone specifically looking for a reputable Toyota dealer like I was. I have bought 4 vehicles from 4 different places in my life. I plan on driving my new Tundra forever if I can, but if and when I need a 5th vehicle, I will get it from here.
I was referred to Kody at Bennett Toyota in Lebanon in my search for a new Tundra. I am very happy and grateful to have had his help. The automobile market being how it is these days, tracking down what you want in a new vehicle can be tough. Kody helped me put together my ideal model based on what I was looking for, and reserved one for me that matched my wishlist. I recommend this reservation process to anyone looking for a new Toyota. It can take a bit longer for you to get your vehicle, but when you do, you are getting exactly what you wanted instead of choosing from limited inventory. My Tundra arrived in late July, at which point Kody and Bennett Toyota honored everything they said in the reservation phase regarding prices and payments. If you are looking for a car dealership with integrity, go to Bennett. Once on-site, the process was pretty quick and easy. Kody took the time to walk me through all the functions of my new truck. The finance manager was as friendly, helpful, and most importantly honest as can be. I recommend Bennett Toyota in Lebanon to anyone in search of a vehicle in general, but especially anyone specifically looking for a reputable Toyota dealer like I was. I have bought 4 vehicles from 4 different places in my life. I plan on driving my new Tundra forever if I can, but if and when I need a 5th vehicle, I will get it from here.
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Phenomenal workers! They were very nice and made the process super easy. Great place! They definitely made my first car purchase experience enjoyable. Will be recommending to friends!
Phenomenal workers! They were very nice and made the process super easy. Great place! They definitely made my first car purchase experience enjoyable. Will be recommending to friends!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris set me up with Mr. Kody Kirkland and he was totally up on keeping us updated on our car at all times. He is very knowledgeable at his job with a pleasant voice for all instructions. Would highly recommend working with him and all of the employees at this location.
Chris set me up with Mr. Kody Kirkland and he was totally up on keeping us updated on our car at all times. He is very knowledgeable at his job with a pleasant voice for all instructions. Would highly recommend working with him and all of the employees at this location.
- Customer service
- 4.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Superb service and communication! My car came back in both perfect condition and in excellent working order! Highly recommended dealership! AAA plus in my book
Superb service and communication! My car came back in both perfect condition and in excellent working order! Highly recommended dealership! AAA plus in my book
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent experience and a very worthwhile two-hour drive from Laurel, MD., to get my Toyota 4Runner at MSRP. No hassle, no so-called “dealer markups,” no price gouging. Everything was as discussed on the phone, or better and there were no bait-and-switch tactics in place, as often seen at these dealerships. I am two miles from the Sheehy Toyota stealership in Laurel, Maryland but I won’t send my worst enemy there. They actually told me that I didn't have to buy from them when I questioned their "mandatory" dealer add-ons No such BS at Bennett Toyota, and this is why I drove two hours to buy from them in Lebanon, PA. We were thoroughly impressed by the courtesy, professionalism, candor, and honesty of Mr. Anthony Allwein. He proved to be the car salesman we have all been waiting to for. Hope they promote him so he can train others to be like him, earn some well-deserved commission, as well as revenue for the dealership. We were in a hurry to get back to Maryland so couldn't take any pictures at the dealership, but I am attaching one each of Anthony, and the beautiful 4Runner he assisted us with at Bennett Toyota. We were in and out of there within one hour! Thanks Anthony! And thank you Bennett Toyota of Lebanon, PA!
Excellent experience and a very worthwhile two-hour drive from Laurel, MD., to get my Toyota 4Runner at MSRP. No hassle, no so-called “dealer markups,” no price gouging. Everything was as discussed on the phone, or better and there were no bait-and-switch tactics in place, as often seen at these dealerships. I am two miles from the Sheehy Toyota stealership in Laurel, Maryland but I won’t send my worst enemy there. They actually told me that I didn't have to buy from them when I questioned their "mandatory" dealer add-ons No such BS at Bennett Toyota, and this is why I drove two hours to buy from them in Lebanon, PA. We were thoroughly impressed by the courtesy, professionalism, candor, and honesty of Mr. Anthony Allwein. He proved to be the car salesman we have all been waiting to for. Hope they promote him so he can train others to be like him, earn some well-deserved commission, as well as revenue for the dealership. We were in a hurry to get back to Maryland so couldn't take any pictures at the dealership, but I am attaching one each of Anthony, and the beautiful 4Runner he assisted us with at Bennett Toyota. We were in and out of there within one hour! Thanks Anthony! And thank you Bennett Toyota of Lebanon, PA!
- Customer service
- 5.0
- Buying process
- 5.0
- Quality of repair
- 5.0
- Overall facilities
- 5.0
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase