Matt Castrucci Honda

Reviews

1.0 out of 5 1.0
1 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    August 5, 2018

    I was tempted to go here since they had a 20% coupon. They quoted a price of $1000 for a brake job including rotors. They also quoted using after market... parts of $850. What dealer uses after market parts? Really shady, a sign of doing business at any cost. Dealers are strictly required to use OEM, that ensures quality and maintains the warranty. I went to another Honda dealer and they quoted a price of $850 including rotors and tax. Do the math, that $1000 quote would cost $800 after the coupon. With tax, the same as the other Dealer. So essentially the coupon was useless. Get your car repaired here at your own hazard. I plan on writing a letter to Honda letting them know that their Dealer is using after market parts.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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Matt Castrucci Honda

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