Reviews
This place is too incompetent to change a tire in less
This place is too incompetent to change a tire in less than a full business day. They strung me along all day saying it was almost finished. I could ve done it myself in less time by watching a YouTube video. Everyone in the shop appears to be brand new. I finally gave up and demanded they release my car. They claimed to have just removed the tire. The service manager apparently found this funny. I did not. I will never return and they couldn't care less. [
This place is too incompetent to change a tire in less
This place is too incompetent to change a tire in less than a full business day. They strung me along all day saying it was almost finished. I could ve done it myself in less time by watching a YouTube video. Everyone in the shop appears to be brand new. I finally gave up and demanded they release my car. They claimed to have just removed the tire. The service manager apparently found this funny. I did not. I will never return and they couldn't care less. [
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- Buying process —
- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I recently purchased a Honda CRV from Matt Castrucci and
I recently purchased a Honda CRV from Matt Castrucci and I would like to give a very special thanks to Derrick Davis the Sales & Leasing Consultant who took the time to help me find the vehicle I would be happy with. Derrick was knowledgeable, attentive, and made it a very positive, stress free experience. I would also like to thank Holden in Financing he was great, and Kadir who cleaned the vehicle and had it looking great. I would highly recommend Derrick Davis at Matt Castrucci Honda if you are in the market for a vehicle. Thank You Matt Castrucci Team! Laurie
I recently purchased a Honda CRV from Matt Castrucci and
I recently purchased a Honda CRV from Matt Castrucci and I would like to give a very special thanks to Derrick Davis the Sales & Leasing Consultant who took the time to help me find the vehicle I would be happy with. Derrick was knowledgeable, attentive, and made it a very positive, stress free experience. I would also like to thank Holden in Financing he was great, and Kadir who cleaned the vehicle and had it looking great. I would highly recommend Derrick Davis at Matt Castrucci Honda if you are in the market for a vehicle. Thank You Matt Castrucci Team! Laurie
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently purchased a 2025 Odyssey.
I recently purchased a 2025 Odyssey. This was my first time purchasing a car from Matt Castrucci and thanks to our salesman, Sy Jones, it went much easier than I've experienced with other dealerships. Overall, I'd rate our experience as a 10 out of 10.
I recently purchased a 2025 Odyssey.
I recently purchased a 2025 Odyssey. This was my first time purchasing a car from Matt Castrucci and thanks to our salesman, Sy Jones, it went much easier than I've experienced with other dealerships. Overall, I'd rate our experience as a 10 out of 10.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Matt Castrucci Honda are glad to have you as a customer.
Phenomenal experience, easy transaction, excellent
Phenomenal experience, easy transaction, excellent customer service, immaculate vehicle condition. 10/10 MJ was an outstanding sales rep.
Phenomenal experience, easy transaction, excellent
Phenomenal experience, easy transaction, excellent customer service, immaculate vehicle condition. 10/10 MJ was an outstanding sales rep.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
We had a wonderful experience purchasing our new vehicle
We had a wonderful experience purchasing our new vehicle here. We had been to multiple dealership and Al Glover was a standout salesman, he went above and beyond to find the exact car we were looking for and gave us plenty of space and time to explore the vehicle before we purchased to ensure it was exactly what we wanted. We ended up buying a new Pilot and have been very pleased with the purchase. Al even made sure to walk us through all of the features of the vehicle and was available for questions after the purchase. I would purchase from Al and Matt Castrucci again in the future!
We had a wonderful experience purchasing our new vehicle
We had a wonderful experience purchasing our new vehicle here. We had been to multiple dealership and Al Glover was a standout salesman, he went above and beyond to find the exact car we were looking for and gave us plenty of space and time to explore the vehicle before we purchased to ensure it was exactly what we wanted. We ended up buying a new Pilot and have been very pleased with the purchase. Al even made sure to walk us through all of the features of the vehicle and was available for questions after the purchase. I would purchase from Al and Matt Castrucci again in the future!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
My family has been fortunate to have purchased a number
My family has been fortunate to have purchased a number of vehicles from Matt Castrucci Honda. Mr. David Estepp was an invaluable resource when I was searching for a used hybrid car. He was kind enough to show me the new 2025 Honda Accord Sport Hybrid. The experience was quite enjoyable, with a smooth and quiet engine, no issues, was a pleasant touch. This was my first time purchasing a car, and Mr. David's assistance throughout the entire process was invaluable.
My family has been fortunate to have purchased a number
My family has been fortunate to have purchased a number of vehicles from Matt Castrucci Honda. Mr. David Estepp was an invaluable resource when I was searching for a used hybrid car. He was kind enough to show me the new 2025 Honda Accord Sport Hybrid. The experience was quite enjoyable, with a smooth and quiet engine, no issues, was a pleasant touch. This was my first time purchasing a car, and Mr. David's assistance throughout the entire process was invaluable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Dealership was clean and the experience was very smooth
Dealership was clean and the experience was very smooth all the way trough the final steps. A special shout out to Al Glover our sales person. He was extremely knowledgeable and for the first time i can say made the car buying experience stress free.
Dealership was clean and the experience was very smooth
Dealership was clean and the experience was very smooth all the way trough the final steps. A special shout out to Al Glover our sales person. He was extremely knowledgeable and for the first time i can say made the car buying experience stress free.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Tom, for your business and this review. We're happy to hear that Al and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
We just stopped in to look!
We just stopped in to look! Drove a crv and loved it. We left there drove another vehicle. Went straight to our bank to purcase it. Our sales associate was Dawn Howard. She went above and beyond. We not only had a wonderful person to deal with but I do believe we have met a friend !! I would recommend her to anyone. She was so amazing. We just loved her. Thank you Dawn for everything you did for us.
We just stopped in to look!
We just stopped in to look! Drove a crv and loved it. We left there drove another vehicle. Went straight to our bank to purcase it. Our sales associate was Dawn Howard. She went above and beyond. We not only had a wonderful person to deal with but I do believe we have met a friend !! I would recommend her to anyone. She was so amazing. We just loved her. Thank you Dawn for everything you did for us.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Matt Castrucci Honda!
Just recently purchased my fifth Honda through Matt
Just recently purchased my fifth Honda through Matt Castrucci and it was an easy and enjoyable (!) experience. Salesman Sy Jones was fun, energetic, well informed.and made the process run smoothly. Henry, the sales manager, assisted streamlining the process. Best of all, Matt Castrucci happened to be in the showroom and came over to graciously thank me for being a good customer! Overall it was a great experience and I love my new CR-V Sport L. Also, one of the reasons that I have been a consistent customer is the quality of the service department which I also highly recommend.
Just recently purchased my fifth Honda through Matt
Just recently purchased my fifth Honda through Matt Castrucci and it was an easy and enjoyable (!) experience. Salesman Sy Jones was fun, energetic, well informed.and made the process run smoothly. Henry, the sales manager, assisted streamlining the process. Best of all, Matt Castrucci happened to be in the showroom and came over to graciously thank me for being a good customer! Overall it was a great experience and I love my new CR-V Sport L. Also, one of the reasons that I have been a consistent customer is the quality of the service department which I also highly recommend.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! We're happy to hear it went well working with Sy, Henry, and Matt. We truly appreciate your feedback. Congratulations on your new CR-V Sport L!
1st time I called for my free oil change, left a message
1st time I called for my free oil change, left a message and nobody called me back….2nd and 3rd time same thing. 4th time I talked to the salesman who sold us the car, assured me that the service department would call me back…That was over a month ago…won’t go back!
1st time I called for my free oil change, left a message
1st time I called for my free oil change, left a message and nobody called me back….2nd and 3rd time same thing. 4th time I talked to the salesman who sold us the car, assured me that the service department would call me back…That was over a month ago…won’t go back!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.
Like I said “Not going back.”