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Steven Nissan

(177 reviews)
Visit Steven Nissan
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 8:00am–5:00pm
Tuesday 9:00am–7:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–5:00pm
Thursday 9:00am–7:00pm 8:00am–5:00pm
Friday 9:00am–7:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday 12:00pm–5:00pm Closed

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New (540) 908-3450 (540) 908-3450
Used (540) 908-2384 (540) 908-2384
Service (540) 908-2794 (540) 908-2794

Inventory

See all 218 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2018.
Family owned and operated since 1992, the Steven Automotive group prides itself on treating our customers as we would a member of our own family. We believe each customer deserves to find the right vehicle at the right price, and to do so as quickly as possible. We will be respectful of your time and your budget. Thank you for trusting your automotive needs to Steven NISSAN! We have three of the top volume dealerships in the Shenandoah Valley. Since 1992 we have serviced nearly one million vehicles and have sold nearly forty thousand new and used cars.

Service center

Phone number (540) 908-2794

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(177 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Steven Nissan from DealerRater.

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Gayle was super sweet and helpful.

Gayle was super sweet and helpful. Even though I didn’t commit on buying a car today, she would make me return and recommend Steven Nissan.

Gayle was super sweet and helpful.

Gayle was super sweet and helpful. Even though I didn’t commit on buying a car today, she would make me return and recommend Steven Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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Sad was very helpful and professional and did not rush me

Sad was very helpful and professional and did not rush me during the process of purchasing my car. I had previous experience with this dealer and felt hassled and deflated. This time around was better, and I felt better appreciated

Sad was very helpful and professional and did not rush me

Sad was very helpful and professional and did not rush me during the process of purchasing my car. I had previous experience with this dealer and felt hassled and deflated. This time around was better, and I felt better appreciated

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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To all who bought car from here, I advise you to check

To all who bought car from here, I advise you to check your contract they add money to the TOTAL section without itemized it, never again, they're pathological liars.

To all who bought car from here, I advise you to check

To all who bought car from here, I advise you to check your contract they add money to the TOTAL section without itemized it, never again, they're pathological liars.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Amr Taha was our Nissan Sales Rep during the purchase of

Amr Taha was our Nissan Sales Rep during the purchase of our 2025 Murano SUV at Steven Nissan dealership in Harrisonburg VA. This young man provided outstanding professionalism and customer service and we thought he was older due to his maturity level. He deserves a super bonus and commission for his hard work. We wish him well in his career ahead. This is the fifth vehicle we have bought from this dealership since August 2016. We are pleased with the service with Steven Nissan of Harrisonburg Va.

Amr Taha was our Nissan Sales Rep during the purchase of

Amr Taha was our Nissan Sales Rep during the purchase of our 2025 Murano SUV at Steven Nissan dealership in Harrisonburg VA. This young man provided outstanding professionalism and customer service and we thought he was older due to his maturity level. He deserves a super bonus and commission for his hard work. We wish him well in his career ahead. This is the fifth vehicle we have bought from this dealership since August 2016. We are pleased with the service with Steven Nissan of Harrisonburg Va.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Richard & Marilyn Bergeron, thank you for taking the time to leave a review for us at Steven Nissan. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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Enjoying my 2024 Nissan Rogue!

Enjoying my 2024 Nissan Rogue! I want to give a personal thank you to Matt Jones for his awesome service! He was very knowledgeable and kind and not pushy and so very helpful and answer all my questions and made me feel at ease. The team went over and Beyond to make things work for me and didn't make me feel like a number but instead, a person. I would definitely buy from them again

Enjoying my 2024 Nissan Rogue!

Enjoying my 2024 Nissan Rogue! I want to give a personal thank you to Matt Jones for his awesome service! He was very knowledgeable and kind and not pushy and so very helpful and answer all my questions and made me feel at ease. The team went over and Beyond to make things work for me and didn't make me feel like a number but instead, a person. I would definitely buy from them again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Everyone was so very friendly and helpful they made you

Everyone was so very friendly and helpful they made you feel right at home and offered you coffee and water and was very thorough

Everyone was so very friendly and helpful they made you

Everyone was so very friendly and helpful they made you feel right at home and offered you coffee and water and was very thorough

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This dealership went out of their way to accommodate me

This dealership went out of their way to accommodate me and had me in tears! A personal thank you to Matt Jones and Tony for going through all the steps to make this happen for me! You guys are awesome thanks again!

This dealership went out of their way to accommodate me

This dealership went out of their way to accommodate me and had me in tears! A personal thank you to Matt Jones and Tony for going through all the steps to make this happen for me! You guys are awesome thanks again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Gayle Bierlar of Steven Nissan, Harrisonburg, was

Gayle Bierlar of Steven Nissan, Harrisonburg, was outstanding! She is a real person who cares for people. She sold us our Armada a few days ago and she was honest, caring, sincere and never pressured us. She works very hard and shows dedication and she is super enthusiastic! She was very active during the process and we would say the most active on the staff. We have purchased 3 cars from here and this was our best sales experience directly due to Gayle! Tom and Roxanne Carroll, LTC US Army Infantry (Retired) 25 yrs

Gayle Bierlar of Steven Nissan, Harrisonburg, was

Gayle Bierlar of Steven Nissan, Harrisonburg, was outstanding! She is a real person who cares for people. She sold us our Armada a few days ago and she was honest, caring, sincere and never pressured us. She works very hard and shows dedication and she is super enthusiastic! She was very active during the process and we would say the most active on the staff. We have purchased 3 cars from here and this was our best sales experience directly due to Gayle! Tom and Roxanne Carroll, LTC US Army Infantry (Retired) 25 yrs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tom Carroll, we are so pleased you enjoyed your visit to Steven Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

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After being misled and coerced to sign and promised an

After being misled and coerced to sign and promised an issue would be fixed after the purchase they have since ignored me and any of my requests. Stay away from this lousy place there are too many other dealerships you can buy from.

After being misled and coerced to sign and promised an

After being misled and coerced to sign and promised an issue would be fixed after the purchase they have since ignored me and any of my requests. Stay away from this lousy place there are too many other dealerships you can buy from.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lvtony22, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Steven Nissan (540) 564-1111

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Saad was great.

Saad was great. He was very friendly and professional. I was able to get exactly what I wanted.

Saad was great.

Saad was great. He was very friendly and professional. I was able to get exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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See all 177 reviews