[{"id":512057,"personPtyId":40759001,"firstName":"Tasho","lastName":"T.","titleText":"General Sales Manager","emailTxt":"ttasho@ultimomotors.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114630/employees/5ce8ad346373.jpg","drDealerId":114630,"dealerEmpStartDtUtc":"1404172800","industryStartDtUtc":"1372636800","certifiedEmployee":false,"deptDscrp":"Management"},{"id":512143,"personPtyId":47265730,"firstName":"Brian","lastName":"Gilbert","titleText":"Finance Manager","emailTxt":"bgilbert@ultimomotors.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/114630/employees/b894a9747c7d.jpg","drDealerId":114630,"dealerEmpStartDtUtc":"1512086400","industryStartDtUtc":"1154390400","certifiedEmployee":false,"deptDscrp":"Finance"},{"id":602080,"firstName":"Bekim","lastName":"Terzija","titleText":"Sales","emailTxt":"bterzija@ultimomotors.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114630,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":596713,"firstName":"Jay","lastName":"McKeon","titleText":"Sales Associate","emailTxt":"jmckeon@ultimomotors.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114630,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":523769,"personPtyId":44480302,"firstName":"Raul","lastName":"Sorbun","titleText":"Sales Associate","emailTxt":"rsorbun@ultimomotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114630,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526868,"personPtyId":44586024,"firstName":"Mike","lastName":"Ryan","titleText":"Sales Associate","emailTxt":"mryan@ultimomotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114630,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":596714,"firstName":"Scott","lastName":"Madsen","titleText":"General Manager","emailTxt":"Smadsen@ultimiomotors.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":114630,"certifiedEmployee":false,"deptDscrp":"Management"}]

Ultimo Motors North Shore

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 8:00 PM

Ultimo Motors North Shore Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

At Ultimo North, we host an inventory from a variety of manufacturers like Acura, BMW, Land Rover, Porsche, and plenty m

...

ore. Our 95,000 ft indoor, climate controlled showroom ensures protection from the Chicago area weather. We at Ultimo, serve clients in over twelve countries and are well seasoned when it comes to overseas buyers. Our customer service philosophy has paved the road to an intimate relationship with our clients, one that is built on a foundation of trust and faithfulness.

Reviews

4.9 out of 5 4.9
30 lifetime reviews. Includes reviews of Ultimo Motors North Shore from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 14, 2019

    First rate service and my sales agent Jay Mckeon was outstanding personable and precise with his detail of showing my options, running the numbers and... finalizing my car deal. I will recommend Ultimo to anyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 9, 2019

    Had a fantastic experience buying my vehicle at Ultimo Motors of Northbrook. My Sales Consultant Jay is upmost professional, extremely knowledgeable in... every respect of the buying process. It was a one-stop shop for all of my questions and made car buying a worry-free experience. Highly recommend going to Ultimo if you're in the market for a great buying experience! I highly recommend Ultimo Motors!!!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Gilbert

    Finance Manager

    (4.8) 19 reviews

    Bekim Terzija

    Sales

    NOT RATED

    Jay McKeon

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    July 27, 2019

    This dealership is very clean and well located. They have an excellent selection of well-maintained high end vehicles. Dennis was very knowledgeable and... helped the transaction go very smooth and fast.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Gilbert

    Finance Manager

    (4.8) 19 reviews

  • 5.0 out of 5
    June 14, 2019

    I was really impressed when I arrived at the dealership. We live three hours away and called to make sure the car we were interested in was still there.... Dennis answered the phone and gave us correct directions and told us to call 30 minutes out. We did and Dennis was waiting for us when we arrived. Everyone was very professional and made our experience at the dealership very comfortable. If you are looking for a vehicle I would highly recommend this dealership and ask for Dennis. You will not be disappointed.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Gilbert

    Finance Manager

    (4.8) 19 reviews

  • 5.0 out of 5
    June 10, 2019

    I reached out to dealership and Raul responded right away. He provided wonderful customer service and helped me find the car that I wanted down to the... details. Thank you Raul for helping me find the car of my dreams! It was such a pleasure working with you. -Roshelle

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Raul Sorbun

    Sales Associate

    NOT RATED

  • 5.0 out of 5
    June 7, 2019

    What a nice place to visit if you are a car person. They have a fantastic inventory (all indoors). I went to look at a 2018 Audi RS7 and had a trade-in... vehicle that I was selling myself. The RS7 was perfect and they gave me such a good deal for my trade-in that I drove out with my new ride. The salesman (Raul) was great and the finance manager (Brian) was a pleasure to deal with. What a pleasant experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Gilbert

    Finance Manager

    (4.8) 19 reviews

    Raul Sorbun

    Sales Associate

    NOT RATED

  • 3.0 out of 5
    May 23, 2019

    Nedal Kawash is an awesome sales representative. Nedal catered to our needs to the best of his ability. Nedal also was accessible to answer any concerns.... The dealership is also breathtaking once you enter. HOWEVER, Brian Gilbert (I'm guessing he is the finance manager) was not as spectacular as the dealership. Brian became remote and disinterested once we declined Custom Edge warranty coverage. Along with having to sign several documents stating that we will not be accepting coverage through Custom Edge, Brian's actions when we tried to continue conversation with him had a "I don't give a xxxx" tone and please leave my office once Warranty coverage was declined. This withdrawn attitude made us feel like we made the right decision in obtaining coverage elsewhere and possibly will never consider Custom Edge warranty coverage in the future.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Gilbert

    Finance Manager

    (4.8) 19 reviews

  • 5.0 out of 5
    May 21, 2019

    The showroom was amazing and the service was incredible from start to finish. Dennis was an honest and genuine person and is the main reason I am leaving... a 5 star review. If it wasn't for him I would have given a lower review, because I found a chunk of my tire missing on my new car the morning after purchasing it. I basically had to beg with the manager for a replacement, but Dennis helped me in every way he could. I did get the replacement tire, and have been more than satisfied with my car since. All of the vehicles at this dealership are beautiful and the purchase process is smooth, easy, and fast. I would definitely go back for my next purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Brian Gilbert

    Finance Manager

    (4.8) 19 reviews

  • 5.0 out of 5
    May 6, 2019

    Very professional luxury used car dealership. My sales person, Dennis Ciobanaca was excellent and delivered everything he promised. Excellent service.... If you go to Ultimo ask for Dennis.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 22, 2019

    I found the car I wanted @ Ultimo and couldn't be happier! Despite my being in Texas I opted to purchase sight unseen! I was confident in my sales agent... (Dennis) who assured me about the condition of my car and confirmed the assessment that was preformed by their technician. He was there for me from start to finish and was always available for my questions/needs. He willingly assisted me in connecting with an excellent transport company and he ensured that all went well from purchase to delivery and even followed up to ensure everything was in working order. They stand behind their customer satisfaction guarantee and I would recommend this dealer without hesitation.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews