Albany Chrysler Dodge Jeep Ram

Watch out for Amir carter there office manager put extra warranty on my deal and said there system was messed up now won’t answer the phone or reply back to emails….all just to boost his commission pay

I’ve been waiting six months to write a review about this dealership. I purchased a 2022 Jeep Cherokee in January of 2023. During my purchase I discovered the vehicle only had one key, my salesman Jeffery let me know they would order me a key and have it sent to a local hero dealership in my area. He also told me the key was a $450 value which they would cover. Fast forward FIVE months, I finally have a key ordered and sent to a local dealership. During my appt with my local dealership I was having some work done to my Jeep along with my key being programmed. When I went to pay for all the work I had done they informed the key had not been paid for and we were responsible for the cost. I contacted my salesman Jeffery regarding this he let me know he would check on it and get back with me. I paid for the key that day since it had been programmed and it wasn’t the dealerships fault. The key was NOT $450, but $200. I’ve left messages for the general manager and manager of this dealership for a month with NO response! It’s not even about the money for me at this point just the lack of communication! I’m sure if I were calling to purchase a vehicle they would have returned my call by now. I have NOTHING good to say about this dealership!

Mr.Jeffrey william and Demarcus price helped me get my new car 2023 hyundai kona i love how they helped me get my car and actually help me fine a car and i love it I’m thankful for the work they put in to help me get it .thank you

After several attempts to purchase a Ram 1500 Limited across the nation I reached out to 5 star of Albany, GA. After some discussion I reached an amazing deal with Coryn and Skip. They were courteous, knowledgeable, and extremely professional during the purchasing process. I'll also add that Andre of the finance department was awesome as well. He was professional and engaging and extremely knowledgeable. While there we also had the service department do some work on my nephew's truck that we drove down from SC. They were extremely nice and had the work finished promptly for a reasonable price. I can't remember the ladies name I dealt with at the counter but she was professional and courteous even at the late hour. I highly recommend this dealership even if you aren't in South Georgia. I drove over 5 hours for the purchase passing many other dealers along the way. I didn't regret one mile, one minute of my time or even the speeding ticket we received. It was well worth the trip.

AMAZING customer service and AMAZING deals!! I’d buy a million cars from here if I could! The Managers Demarcus, Charles, AND Chris were fully attentive and move very efficient!

Bryan Holmes was very helpful, polite, understanding and made sure we drove away riding. If you ever go purchase a ride Bryan Holmes is the one to see.

Gus is the type salesman that you want to talk too. He does whatever it takes to make his customers happy. He goes the extra mile.

My sale person Marian Harris was very knowledgeable of the vehicle and did a very good job in going over everything I had made my mine to buy after how well she sold that truck if I need another vehicle I want Marian to sell it to me

Thanks to Caleb for a pleasant and easy trad in /purchase of my new ram.The service was just as it should have been with follow up calls after the sale.

Paul was the best. He didnt pressure me or badger me. He was honest and allowed me to test drive the vehicles that I requested. Financing was quick and easy! Best dealership experience ever!