Haus of Imports

4.4 out of 5 4.4
Rectangle 48
Sales 10:00 AM - 6:00 PM

Haus of Imports Hours

Sales

Monday

10:00 AM - 6:00 PM

Tuesday

10:00 AM - 6:00 PM

Wednesday

10:00 AM - 6:00 PM

Thursday

10:00 AM - 6:00 PM

Friday

10:00 AM - 6:00 PM

Saturday

10:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

WELCOME TO HAUS OF IMPORTS

...


The finest Imports under one roof. We know how scary it can be buying a used vehicle, and we are here to make your experience as best as we possibly can.
We research and inspect well over 300 cars per week, and only buy less than 10% of them due to our strict quality standards. Handpicked inventory, truly the best out of the best.
We are not looking to sell you anything but the best, most reliable pre-owned vehicles in the state of Illinois.
Don't forget that we also buy cars at competitive rates.
Conveniently located in Lemont, IL, just off Route 83 and Jeans Road. Come on in and join the HOI Family!

"Quality Used Cars! For Over 10 Years. Family owned ? customer satisfaction is our top priority."

Reviews

4.4 out of 5 4.4
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 5, 2019

    Very happy with my BMW 5 Series! The staff is excellent and the cars are in tiptop shape. The provided me a full history as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 4, 2019

    I did research before I came and I was very impressed. A few days later, I am Very happy with my purchase! I found a very nice Mercedes Benz that’s other... dealers are asking above 22K I got my new baby for way below that. They have the best prices not only in Chicago but in a 1,000 miles radius. Nice Luxury cars that are fully loaded. The team has been excellent from the beginning to the end. Very respectful owners and great sales team.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 27, 2019

    Purchased my 3rd Vehicle from Haus of Imports. I have never felt so welcomed inside a dealership. The moment you walk in I noticed everyone willing to... help assist. This dealers customer service is amazing ! No wonder why these guys have over 300 5 Star Reviews! ⭐️⭐️⭐️⭐️⭐️ I was helped by Roni and His brother Mike, they paid attention to my needs and concerns. The interaction between us did not make me feel pressured, they were very knowledgeable and gave us great advice. Such talented and passionate individuals. You will not be disappointed.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    May 27, 2019

    Haus of Imports restored my faith and confidence in buying online, sight unseen. I contacted them after finding an uncommon combination of features and... received a response almost immediately. Within a day, they had assisted in answering all my questions and we were moving forward. The deal could not have been easier and I was impressed with the fact they found shipping for $300 less than I had found elsewhere. The car arrived exactly as described and was everything I hoped it would be. I had a few questions and a small issue...to keep it simple, the vehicle was a dieselgate vehicle which was not properly repaired by VW. We had discussed the concerns prior to the purchase but they became a headache almost immediately. This is there part where Haus of Imports outshined every other dealer I think I've bought from. Roni, the President and CEO of the company went well out of his way to ensure that these issues were resolved and I was happy with my purchase. There was no back and forth, no debating what had happened...it was simply a matter of making things right and ensuring I was taken care of as the customer. I am very grateful for their service and would not hesitate to do business with them again, even from 700 miles away.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    May 26, 2019

    Audi convertible (still listed) buyer beware. Robert told me the vehicle was in great condition with a clean carfax, and that it had been looked over closely... inside and out. Initially, when we reached an agreement, tax/title were included, but they were missing from the purchase contract increasing price $600. Escalated to manager after they wouldn't fix it. He adjusted the price by $420. Had the car insured and drove the 2.5 hours back to the dealership to purchase the vehicle. Thank god I had arranged for a mechanic to look at it despite the low mileage. He found 7 transmission codes, a previous accident/suspension damage, failing motor mounts, pitch black oil and too many electrical and component issues to list. I handed all of his documentation to the management team at HOI, and they were very good about refunding my deposit and reimbursing us for filling the tank as it was almost out of gas. We were incredibly disappointed at the time wasted on this vehicle and lack of transparency from our salesperson. We wasted days on this car and really did love it. I've noticed they dropped the price to what I had agreed upon PRIOR to discovering all of the problems with the car. Sadly, this tells me they are going to find some other sucker to purchase it, leaving them to discover 3-6k in needed repairs.

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 4.0 out of 5
    December 28, 2018

    Mike & Bekim were extremely kind, helpful & patient during my search for a car! They stayed open late for us to check out a specific car. Will definitely... recommend Haus of Imports to others!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 3, 2018

    I have been burnt 2 years ago on a car that i purchased locally here in Massachusetts. I have been very stressed out on shopping for a new vehicle. Once... you loose the trust in car dealerships its very hard to gain! about 4 months ago, i made contact with HAUS OF IMPORTS and they truly made me believe that there really is good people out there doing honest business. What a wonderful company. I called to ask a question on a BMW they had, fast foward a few days later i was driving it! They spoke to me over the phone, Emails, Texts, face time and even went on a test drive for me while i was facetiming them. I mean, its really that kind of Dealership! It was like i had a close friend in the chicago area looking over the car for me! They were brutally honest. Somethings they pointed out i didnt like (Wear and tear) on the vehicle but thats what you get when we are talking about HONESTY. I was so comfortable with the interaction between me Mike and Roni that i decided To buy the car siteunseen. They shipped the vehicle to me in just a few days and when it arrived it was exactly what i expected, picture perfect. They mailed the title out the very next day; everything was went smooth. This is a true dealership that has years of experience under their belt. Definitely In business for the long run. Thank you again Roni, Mike, and the rest of the staff. I sure hope the company continues to grow because this is what car buying should really be. I cant wait till the time comes to buy my next one. -Ed

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    April 15, 2018

    These guys are a class act! The guys were very helpful showing me the right car that would fit me EVEN THOUGH THEY DID NOT HAVE IT IN STOCK! So instead... of them trying to sell me something they do have in stock they wanted to guide me the right way. The moment I walked in I felt like I was treated with great honor. I even got to meet the owner himself and said personally thank you for coming in to Haus of Imports. You could sense alot of respect from the HOI Team to their Customers. I have never seen a dealership so helpful before in my life. To them, it’s not even about the money, or Sales. It’s about forming the relationship bond for years to come. No wonder why they have over a five star rating on Google. I will not buy my future vehicle anywhere else except this place!! I will patiently wait until they get that car in for me. Salute to the HOI Team ¿¿

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?
    Dealer Response

    Hello Tim! We are glad to read this! Thank you for the feedback, as we strive to excel in our industry we are honored to have clients like you! We wil...l always be here for you, Tim - Management Team