Haus of Imports

Very happy with my BMW 5 Series! The staff is excellent and the cars are in tiptop shape. The provided me a full history as well.

I did research before I came and I was very impressed. A few days later, I am Very happy with my purchase! I found a very nice Mercedes Benz that’s other... dealers are asking above 22K I got my new baby for way below that. They have the best prices not only in Chicago but in a 1,000 miles radius. Nice Luxury cars that are fully loaded. The team has been excellent from the beginning to the end. Very respectful owners and great sales team.

Purchased my 3rd Vehicle from Haus of Imports. I have never felt so welcomed inside a dealership. The moment you walk in I noticed everyone willing to... help assist. This dealers customer service is amazing ! No wonder why these guys have over 300 5 Star Reviews! ⭐️⭐️⭐️⭐️⭐️ I was helped by Roni and His brother Mike, they paid attention to my needs and concerns. The interaction between us did not make me feel pressured, they were very knowledgeable and gave us great advice. Such talented and passionate individuals. You will not be disappointed.

Haus of Imports restored my faith and confidence in buying online, sight unseen. I contacted them after finding an uncommon combination of features and... received a response almost immediately. Within a day, they had assisted in answering all my questions and we were moving forward. The deal could not have been easier and I was impressed with the fact they found shipping for $300 less than I had found elsewhere. The car arrived exactly as described and was everything I hoped it would be. I had a few questions and a small issue...to keep it simple, the vehicle was a dieselgate vehicle which was not properly repaired by VW. We had discussed the concerns prior to the purchase but they became a headache almost immediately. This is there part where Haus of Imports outshined every other dealer I think I've bought from. Roni, the President and CEO of the company went well out of his way to ensure that these issues were resolved and I was happy with my purchase. There was no back and forth, no debating what had happened...it was simply a matter of making things right and ensuring I was taken care of as the customer. I am very grateful for their service and would not hesitate to do business with them again, even from 700 miles away.

Audi convertible (still listed) buyer beware. Robert told me the vehicle was in great condition with a clean carfax, and that it had been looked over closely... inside and out. Initially, when we reached an agreement, tax/title were included, but they were missing from the purchase contract increasing price $600. Escalated to manager after they wouldn't fix it. He adjusted the price by $420. Had the car insured and drove the 2.5 hours back to the dealership to purchase the vehicle. Thank god I had arranged for a mechanic to look at it despite the low mileage. He found 7 transmission codes, a previous accident/suspension damage, failing motor mounts, pitch black oil and too many electrical and component issues to list. I handed all of his documentation to the management team at HOI, and they were very good about refunding my deposit and reimbursing us for filling the tank as it was almost out of gas. We were incredibly disappointed at the time wasted on this vehicle and lack of transparency from our salesperson. We wasted days on this car and really did love it. I've noticed they dropped the price to what I had agreed upon PRIOR to discovering all of the problems with the car. Sadly, this tells me they are going to find some other sucker to purchase it, leaving them to discover 3-6k in needed repairs.

Mike & Bekim were extremely kind, helpful & patient during my search for a car! They stayed open late for us to check out a specific car. Will definitely... recommend Haus of Imports to others!

I have been burnt 2 years ago on a car that i purchased locally here in Massachusetts. I have been very stressed out on shopping for a new vehicle. Once... you loose the trust in car dealerships its very hard to gain! about 4 months ago, i made contact with HAUS OF IMPORTS and they truly made me believe that there really is good people out there doing honest business. What a wonderful company. I called to ask a question on a BMW they had, fast foward a few days later i was driving it! They spoke to me over the phone, Emails, Texts, face time and even went on a test drive for me while i was facetiming them. I mean, its really that kind of Dealership! It was like i had a close friend in the chicago area looking over the car for me! They were brutally honest. Somethings they pointed out i didnt like (Wear and tear) on the vehicle but thats what you get when we are talking about HONESTY. I was so comfortable with the interaction between me Mike and Roni that i decided To buy the car siteunseen. They shipped the vehicle to me in just a few days and when it arrived it was exactly what i expected, picture perfect. They mailed the title out the very next day; everything was went smooth. This is a true dealership that has years of experience under their belt. Definitely In business for the long run. Thank you again Roni, Mike, and the rest of the staff. I sure hope the company continues to grow because this is what car buying should really be. I cant wait till the time comes to buy my next one. -Ed

These guys are a class act! The guys were very helpful showing me the right car that would fit me EVEN THOUGH THEY DID NOT HAVE IT IN STOCK! So instead... of them trying to sell me something they do have in stock they wanted to guide me the right way. The moment I walked in I felt like I was treated with great honor. I even got to meet the owner himself and said personally thank you for coming in to Haus of Imports. You could sense alot of respect from the HOI Team to their Customers. I have never seen a dealership so helpful before in my life. To them, it’s not even about the money, or Sales. It’s about forming the relationship bond for years to come. No wonder why they have over a five star rating on Google. I will not buy my future vehicle anywhere else except this place!! I will patiently wait until they get that car in for me. Salute to the HOI Team ¿¿