Reviews
Awesome service they are the best I have dealt with.
Awesome service they are the best I have dealt with. Bravo! I will keep coming.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your glowing review! It is a pleasure working with you, and we can't wait to welcome you back again in the future! See you next time at Subaru of Utica.
The staff there are always pleasant and helpful when I
The staff there are always pleasant and helpful when I come in. I brought my car from the dealership. They always are efficient!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Subaru of Utica! We are thrilled to hear our team is always efficient and helpful. Safe travels until next time!
Very courteous service.
Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate your business and hope to see you again at Subaru of Utica.
Very throughly and efficient.
Very throughly and efficient. But they need to get a sectary just to answer the phones. Not very good customer service if a live person doesn’t pick up the phone where you have to leave a message. Very unprofessional. Other thank that good service
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Kelly, we appreciate your feedback and will share it with our team. Thank you for choosing Subaru of Utica!
Experience was very good with the oil change.
Experience was very good with the oil change. I did feel Tyler explained things to me when I asked questions regarding new tires and the pricing of them. I do need to call him, as I ended up finding that coupon sent to me in the mail pertaining to the discount on my rotation, which they would not honor at the time unless I had the coupon.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive feedback and 5-star rating! Thank you for choosing Subaru of Utica and let us know if you need further assistance with the coupon. Safe travels until next time!
Great customer service!
Great customer service! Fast service! Waiting area is comfortable with snacks and drinks. Play area is perfect for moms on the go
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Subaru of Utica! We appreciate your business and hope to see you again. Have a great day!
From the service advisor to the tech, service was done in
From the service advisor to the tech, service was done in a timely manner and was done right
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Subaru of Utica! It is a pleasure working with you, and we look forward to next time!
As always, great customer service.
As always, great customer service. The mechanics attention to detail prevented a catastrophic brake failure, so yes - we're very pleased.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It is a delight to hear that our team at Subaru of Utica provided you with excellent customer service and ensured your safety by catching the brake issue. Thank you for trusting us with your vehicle!
Appointment for NYS inspection, new tires and alignment,
Appointment for NYS inspection, new tires and alignment, brake service and detailing went well. Car looked great after detailing
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear that your appointment went smoothly and that you're pleased with the detailing at Subaru of Utica. Thanks for choosing us!
Tyler Davis is always so helpful and professional ever
Tyler Davis is always so helpful and professional ever time we have had to come in to see him. All the mechanics that work there are so helpful and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Breanna, we're glad to hear that Tyler and our Subaru of Utica team have consistently provided you with helpful and professional service. Thank you for your kind words!