Reviews
Awesome service they are the best I have dealt with.
Awesome service they are the best I have dealt with. Bravo! I will keep coming.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your glowing review! It is a pleasure working with you, and we can't wait to welcome you back again in the future! See you next time at Subaru of Utica.
The staff there are always pleasant and helpful when I
The staff there are always pleasant and helpful when I come in. I brought my car from the dealership. They always are efficient!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Subaru of Utica! We are thrilled to hear our team is always efficient and helpful. Safe travels until next time!
It was a busy day but Joanne and the other staff were
It was a busy day but Joanne and the other staff were friendly, helpful and timely--thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so pleased to hear that Joanne and the team provided helpful and timely service. Thank you for five stars and come again soon to Subaru of Utica!
Very courteous service.
Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate your business and hope to see you again at Subaru of Utica.
Great customer service!
Great customer service! Fast service! Waiting area is comfortable with snacks and drinks. Play area is perfect for moms on the go
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for reviewing Subaru of Utica! We appreciate your business and hope to see you again. Have a great day!
Joanne, while under the duress of the pace in Service,
Joanne, while under the duress of the pace in Service, exhibited impeccable professionalism. A+++++++ Tech!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing Joanne's professionalism at Subaru of Utica! We're proud to have her on our team and appreciate your feedback.
As always, great customer service.
As always, great customer service. The mechanics attention to detail prevented a catastrophic brake failure, so yes - we're very pleased.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
It is a delight to hear that our team at Subaru of Utica provided you with excellent customer service and ensured your safety by catching the brake issue. Thank you for trusting us with your vehicle!
Joanne Kept me informed Not sure who Nick is but have
Joanne Kept me informed Not sure who Nick is but have always received very good service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to hear that Joanne and the team at Subaru of Utica has consistently provided you with 5-star care! Thank you for your review and come again soon!
I didn’t realize that I had scheduled my appointment for
I didn’t realize that I had scheduled my appointment for the wrong day and when I brought my car in, they told me that my appointment was actually in 2 weeks, which was the earliest time slot I had seen online. I said that it was urgent and if there was any earlier appointments and they took my car in that same day and had it done before the end of the day. Super appreciative of the friendly staff and the great customer service! Thank you again!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad our team at Subaru of Utica could accommodate your urgent needs and get you back on the road quickly! Your kind words about our friendly staff mean a lot to us. Thank you for choosing us, and we're here whenever you need assistance in the future!
Salvatore was very friendly to work with in making sure
Salvatore was very friendly to work with in making sure what we needed was done!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is great to see that Salvatore could get everything you needed done in a friendly manner! Thank you for five stars and visit us again soon at Subaru of Utica!