Reviews
Very courteous service.
Very courteous service. Completed the work in a timely manner. They have a very nice waiting area a TV and drinks!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great review! We appreciate your business and hope to see you again at Subaru of Utica.
Justin Malagese Subaru Sales/Leasing Specialist!
Justin Malagese Subaru Sales/Leasing Specialist! Justin did a very great job for us picking out the Subaru Forester ! Down to earth and trustworthy .Andy & Nancy Hugick
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Andy & Nancy, we're delighted to hear that Justin provided you with a great experience at Subaru of Utica. Enjoy your new Forester!
My potential work is always explained in detail with
My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!
You are people with a patience to explain the whole
You are people with a patience to explain the whole process well, Great service and very friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much, Eneyda! We're glad to hear you had a positive experience with our team. Clear communication and great service are what we’re all about—no mysteries here! If you ever need anything down the road, swing by Subaru of Utica. 🚗😊
Great service and very friendly.
Great service and very friendly. Explained everything to me with concern that I was ok with everything
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
M.BELFIELD, we're delighted to hear you had a great experience with our team at Subaru of Utica. Thanks for the kind words. Come see us again soon!
Knowledgeable, friendly, attentive staff.
Knowledgeable, friendly, attentive staff. pleasure doing business with. Looking forward to coming back to service my non Subaru vehicle. Thanks Vinny keep up the excellent work.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's wonderful to hear that you had a great experience with Vinny and our team at Subaru of Utica! We look forward to assisting you again in the future. Thank you for choosing us!
It's wonderful to hear that you had a great experience with Vinny and our team at Subaru of Utica! We look forward to assisting you again in the future. Thank you for choosing us!
One of the reasons why we continue to deal with Subaru is
One of the reasons why we continue to deal with Subaru is the quality of the service and staff.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for the kind words. It makes our day! We hope to see you again in the future if we can be of assistance. Until then, safe travels!
Great customer service.
Great customer service. From beginning to end of the deal! They put the customer first. Gotta say they are pretty amazing group
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
That means so much to us! It was our pleasure to work with you at Subaru of Utica. Enjoy the new ride!
They are alot of help service was good I can always count
They are alot of help service was good I can always count on to get the job done
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and feedback! We are always happy to see you, Sergio. Stay safe on the road and we hope to see you again.
The service is great .
The service is great .The service staff are wonderful . My only complaint is that there are not enough service writers employed to answer the phone or return calls which I presume is a corporate decision
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Sherrill, for your kind and constructive feedback. It means a lot to the team whenever we hear our Subaru of Utica guests enjoyed great service and a wonderful experience. Your feedback regarding the phone system has been noted and will be discussed internally, as we're always looking for ways to improve our level of customer care. Travel safe and we'll see you again next visit.