Reviews
Your service here is always on time.
Your service here is always on time. They explain you the problem where you can understand. Always friendly when you are there.
Your service here is always on time.
Your service here is always on time. They explain you the problem where you can understand. Always friendly when you are there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I won't take my vehicle anywhere else!
I won't take my vehicle anywhere else! They are the best! Friendly, helpful and always responsive!
I won't take my vehicle anywhere else!
I won't take my vehicle anywhere else! They are the best! Friendly, helpful and always responsive!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Helpful, respectful, courteous, willing to do whatever
Helpful, respectful, courteous, willing to do whatever they could for you had no complaints with anybody great service
Helpful, respectful, courteous, willing to do whatever
Helpful, respectful, courteous, willing to do whatever they could for you had no complaints with anybody great service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We received great service and we were able to sign our
We received great service and we were able to sign our paperwork in a timely manner.
We received great service and we were able to sign our
We received great service and we were able to sign our paperwork in a timely manner.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Damon was an amazing salesman.
Damon was an amazing salesman. Very helpful and friendly. His knowledge was impressive and he worked hard to get me in the vehicle of my choice.
Damon was an amazing salesman.
Damon was an amazing salesman. Very helpful and friendly. His knowledge was impressive and he worked hard to get me in the vehicle of my choice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Easy transaction from start/finish.
Easy transaction from start/finish. Vehicle buying process was painless and fast.would definitely recommend to anyone looking for a vehicle.
Easy transaction from start/finish.
Easy transaction from start/finish. Vehicle buying process was painless and fast.would definitely recommend to anyone looking for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's always a good experience at Rainbow Amite.
It's always a good experience at Rainbow Amite. The service writers listen to your concerns if you are there for a repair. If you are there for service, it is usually done quickly.
It's always a good experience at Rainbow Amite.
It's always a good experience at Rainbow Amite. The service writers listen to your concerns if you are there for a repair. If you are there for service, it is usually done quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service staff at Rainbow in Amite always goes above
The service staff at Rainbow in Amite always goes above and beyond what is expected. They truly are the best.
The service staff at Rainbow in Amite always goes above
The service staff at Rainbow in Amite always goes above and beyond what is expected. They truly are the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service department sucks.
Service department sucks. We took my dad's 2015 RAM 1500 Big Horn Ecodiesel in for an intermittent electrical issue. They kept the truck THREE weeks, charged over $300, and told us "We can't find anything wrong with it." The day after bringing it back home, my HANDICAPPED dad went to start the truck, and the battery was drained AGAIN! SAME issue we wanted them to fix!!!! I ended up permanently installing a battery charger under the hood that he plugs in every time he parks it at home. We haven't had the problem resurface in a year now. but the problem really isn't fixed either. Dad gets embarrassed when someone asks why he has an electric cord strapped to the windshield wiper arm of his $65,000 (price when new) beautiful truck, and is tired of explaining why it's there any WHO COULDN'T fix the problem!
Service department sucks.
Service department sucks. We took my dad's 2015 RAM 1500 Big Horn Ecodiesel in for an intermittent electrical issue. They kept the truck THREE weeks, charged over $300, and told us "We can't find anything wrong with it." The day after bringing it back home, my HANDICAPPED dad went to start the truck, and the battery was drained AGAIN! SAME issue we wanted them to fix!!!! I ended up permanently installing a battery charger under the hood that he plugs in every time he parks it at home. We haven't had the problem resurface in a year now. but the problem really isn't fixed either. Dad gets embarrassed when someone asks why he has an electric cord strapped to the windshield wiper arm of his $65,000 (price when new) beautiful truck, and is tired of explaining why it's there any WHO COULDN'T fix the problem!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Had to get Ram Care involved myself when the dealership
Had to get Ram Care involved myself when the dealership wouldn’t! As a customer it is NOT my job to do their job
Had to get Ram Care involved myself when the dealership
Had to get Ram Care involved myself when the dealership wouldn’t! As a customer it is NOT my job to do their job
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Mr. Verret, I was disappointed to learn of your negative feedback regarding the assistance you received at Rainbow. I want to clarify that while your vehicle was out of warranty, we were able to have the repairs covered as a goodwill gesture. It's important to remember that neither the dealership nor the manufacturer is obligated to provide warranty assistance once the factory coverage has expired. I understand your frustration about having to leave your vehicle while waiting for the instrument cluster. However, I would like to remind you that we did provide alternate transportation during that time. Additionally, there are specific regulations concerning repairs that can affect a vehicle's mileage. Once the cluster was ordered, your vehicle could not accrue additional mileage. Please accept my apologies that you were not completely satisfied with your experience. Sincerely, Corey Hullin