Stark on the Beltline

HORRIBLE SERVICE!!!! DO NOT BUY FROM THEM!! They are so good selling and sells you warranty, when you claim it they hide and do not respond, we have got our vehicle to repair with warranty and they keep the car many days not even check what is going on and keep telling you they don't know what is going on with the vehicle!!!

Very satisfied with the vehicle I purchased , would definitely go there again , excellent service ,Gavin went the extra mile for me

Terrible dealership. Literally agreed on a deal on the phone because I live in North Carolina and said I was going to the bank to overnight a check. Call back 45 minutes later because communication went silent and someone else is test driving the truck. Zero professionalism and the co-salesman couldn’t have been any ruder! Do not buy from these jerks!!

Knew which car my daughter wanted to buy when going to this dealership, however she ended up driving home a different car that she fell in love with. Went to buy a Honda Fit, however fell in love with. Shawn (who was amazing to work with) was very down to earth and knowledgeable. He had lots of suggestions for my daughter, being 18, not only with her credit, but also insurance and general young adult advice. Thank you Shawn!!!!!

Purchased a vehicle (sedan) here in February 2023, turns out I needed something bigger, so traded it in to a different dealer in June of 2023 for an SUV. My purchase at Stark included a multi year after market warranty for a few thousand dollars. Since I traded that vehicle in, I’m contractually to be refunded for the unused portion of the warranty, totaling a little over $4,000. The contract cancellation and refund have to come from the dealership I purchased the warranty contract from (Stark), I’m unable to get this refund from Allstate directly. It’s now been a few weeks of trying to get someone at Stark to handle this, and plenty of phone calls to Allstate Car Care to try to bypass needing Stark to be involved in this refund as it’s obvious they aren’t going to happily part with this money. The last person I spoke to said “I’ll be sure to leave a post it note on their desk” and laughed. That was 6 days ago. Based on the reviews I’m not the only person they’ve pulled this “warranty” xx on. Enjoy the $4,000.

Quick and easy. Really good people to work with. No complaints from me! Need a car I suggest stopping by my stark on the belt line. I have not had one issue with my car.

Worst dealership, Shawn lied and said, nothing wrong with vehicle. Told him I was coming from 1 1/2 hours away. I expected some imperfections being it was used. But not all that. Supposed to have 104k on it 😜. Back seat stitching all let go.But they tried to hide that by having back seat down. Middle seats wouldn't move or flip up for access to back seat. Salesman says he has ASE mechanics that check it out thoroughly and that back seat is just for kids, they can just jump over.lol. Take it out and it shudders and rpms keep jumping up and down. And dashboard is not working so you don't know how many miles or anything in middle section. STAY AWAY, STAY FAR AWAY!!

I simply cant tell you how rude Shawn was, the beltline location was so much nicer to me, then I had to speak with Shawn over at the Marshall location. I can tell you I would never go back or suggest anyone visit this place for any reason after the things that where said to me when looking to spend thousands of dollars.

Quick, easy, and fair pricing. People are nice and great to work with. Even getting financing was a breeze.

I helped my son find a used truck and Stark OTB had a nice option for a competitive price. Salesman Jared Orth was great to work with...good communication and we got the deal done. Seven months later this vehicle has been a reliable runner and as advertised.