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Buick GMC Cadillac Fort Walton Beach

4.7 out of 5 4.7
Rectangle 48
Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 5:30 PM

Buick GMC Cadillac Fort Walton Beach Hours

Sales

Monday

8:30 AM - 6:00 PM

Tuesday

8:30 AM - 6:00 PM

Wednesday

8:30 AM - 6:00 PM

Thursday

8:30 AM - 6:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2018

Buick GMC Fort Walton Beach has been the Gulf Coast's dealership of choice since 1974 with an impressive selection of ne

...

w and used cars trucks and crossover SUVs. Our huge selection includes new Buick and GMC vehicles along with all makes & models of pre-owned cars, trucks and SUVs. We are your Buick, GMC dealer in Fort Walton Beach, Florida. Buick GMC Fort Walton Beach guarantees you the best value on any Buick or GMC! We sell for less, period! That's right--the best deals are in Fort Walton Beach!

"We Step Together."

Service

Tire Rotation

$19.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
16 lifetime reviews. Includes reviews of Buick GMC Cadillac Fort Walton Beach from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 11, 2019

    Mostest best service i have ever had thank you for getting me in and out quick, very much did i like the snacks in the showroom then i realized im the... only snack in there hehe

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Buick GMC Fort Walton Beach and we hope to see you again soon!


    Worked with:
    Brett Cromer

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    October 11, 2019

    I came in for service and was greeted very nicely by a young man named peter. He assisted me out and made me feel so special. I then needed a ride home.... Megan was so delightful. She was very safe driver and full of conversation. I will be back for sure!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Buick GMC Fort Walton Beach! We sincerely value your ...business and look forward to your next visit!


    Worked with:
    Brett Cromer

    Service Advisor

    NOT RATED

  • December 10, 2018

    I am happy with my purchase. The process was easy and they made it less work and time to get in the car.

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 6, 2019

    My husband and I went to different dealers to look for a car. For sure we highly recommend this one due to their outstanding service and professional staff.... Our salesman Vincent was great and very helpful.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Lenka, Thank you for the great rating and recognizing Vincent. We hope to be of service to you again in the future. Best wishes, Buick GMC Fort ...Walton Beach


    Worked with:
    Tammy Scott

    Administration

    NOT RATED

  • 5.0 out of 5
    September 8, 2019

    Absolutely a stellar sales team! Had been to other dealers in NW. Florida these folks are the best when it comes to customer satisfaction. Other dealers... could and should learn from them.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear you found our staff was so knowledgeable and helpful! We always want to hear back from our clients and we're glad you had such a po...sitive experience with us! We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    August 4, 2019

    I purchased my 2018 GMC Sierra in June 2018 and they have been servicing it since I purchased it. The service department is first rate and they are reason... enough to buy your vehicle from Step One

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Keith, Thank you for the great review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as w...ell as friendly and professional service to our guests. We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    July 27, 2019

    Best dealership I have used. I bought my Cadillac here. Junior, Jeff outstanding personel. Always friendly even when I go in for service. Service dept... excellent. All questions answered. Highly recommended

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Jeff, Thank you for the great review! Great to hear Junior and jeff took good care of you and exceeded your expectations. We really value your b...usiness and look forward to seeing you again.


    Worked with:
    Brad Fowler

    Sales Professional

    NOT RATED

    Brett Cromer

    Service Advisor

    NOT RATED

  • 1.0 out of 5
    May 4, 2019

    I purchased a 2016 GMC Canyon (the most expensive vehicle I have ever purchased) only to learn shortly afterwards there were transmission issues. These... issues had been documented with GMC by many others and the dealer knew about these complaints but did not divulged that to me prior to sale. I took the truck in three times to get the transmission problems corrected but they were unable. Fort Walton Beach GMC stated that GMC did not have a fix but was working on it. I contacted GMC but they refused to do anything as Fort Walton Beach GMC did not report any issues with my transmission. (Carcomplaint.com shows many complaints). So, now I'm stuck with an expensive defective truck. Sadly, I won't buy another GMC nor will I ever do business with Fort Walton Beach GMC.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Dan, I apologize for your negative experience. we will be notified by GM when a remedy is available. Please feel free to reach out to Nick Malle...tt at 850-244-5165.

  • 5.0 out of 5
    April 18, 2019

    Jeff McKasson, Sales Consultant, and Kelly Hicks, Finance, assisted us with our purchase of a Buick Encore Essence. They were professional and honest.... This was the best car buying experienced that we have ever had!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Theresa, Thank you for taking the time to give us this great review! We're glad to hear you found Jeff and Kelly so knowledgeable and helpful! W...e want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit! David Prinzel-Customer Care Manager

  • 5.0 out of 5
    April 8, 2019

    Great communications! Great customer care! I just needed and oil change for my 3500 HD Sierra. I was not shopping and they treated me like I was a very... important customer! My dealership is in NJ and terrific, honestly I never thought I would find a dealership like them. But I was wrong. Everyone was professional and even picked my wife and I up from a local restaurant because it was raining so hard! Thank you!

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hello Tom, Thank you for the great review! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as wel...l as friendly and professional service to our guests. Please come see us again when you visit the Emerald coast in the future. David Prinzel-Customer Care Manager


    Worked with:
    Brett Cromer

    Service Advisor

    NOT RATED

    Tammy Scott

    Administration

    NOT RATED

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