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CarMax McKinney

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)
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Sales hours: 10:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
(469) 617-5380 (469) 617-5380

Inventory

See all 168 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2018.

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (2 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax McKinney from DealerRater.

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Bought a car from them in November, 2024.

Bought a car from them in November, 2024. Two days later cart wouldn’t start. Took it back, they said loose wire. In February, 2025 was having acceleration problems and was afraid it was the transmission and told them that. They check it and said it’s fine. Today my car is at a shop needing a new transmission. I’ve had the car 6 months and only added 4k miles. They could have resolved this for me under warranty but they lied. BUYERS BEWARE OF THIS PLACE!!

Bought a car from them in November, 2024.

Bought a car from them in November, 2024. Two days later cart wouldn’t start. Took it back, they said loose wire. In February, 2025 was having acceleration problems and was afraid it was the transmission and told them that. They check it and said it’s fine. Today my car is at a shop needing a new transmission. I’ve had the car 6 months and only added 4k miles. They could have resolved this for me under warranty but they lied. BUYERS BEWARE OF THIS PLACE!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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They stole from me

hey literally just stole from me. I sold them my car, and when I deposited the check, the check bounced. I called them, the guy didnt care. He was rude. All he said was that I am going to forward to business office and that they would be calling me in next few days. Like really? They stole over $1k from me. CarMax in Mckinney are a bunch of thieves.

They stole from me

hey literally just stole from me. I sold them my car, and when I deposited the check, the check bounced. I called them, the guy didnt care. He was rude. All he said was that I am going to forward to business office and that they would be calling me in next few days. Like really? They stole over $1k from me. CarMax in Mckinney are a bunch of thieves.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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