Nalley Chevrolet

thaks ms.marilyn for helping with auto repairs big shout out to mr .frank for repairing my auto mobile in a timely mannergreat team I will be back for... service thanks from orlando

Flavio made the buying experience stress free, he was very knowledgeable of vehicle, very courteous, attentive, patient and went above and beyond to make... the sale.

Just want to give an A for Awesome shout out to Salesman Tyrone Wiliams here at Nalley Chevrolet in Union City and also to the General Mgr Mikal Williams... and Finance Mgr Jay Williams for the outstanding sales service experience we had buying our 2018 Tahoe. They truly went out of their way to work with us and get us exactly what we wanted in our vehicle.

I would definitely not recommend purchasing a vehicle from this place. I test drove a vehicle. I was very interested and informed the salesman Trosky that... the tires felt unbalanced and the light came on the dash. Trosky assured me that he would take it to service to have it checked. When I came back, it appeared that air was put in the tire. During my drive home the light came on again. I returned the next day. Of course I was given the run around. Serviced said that they were waiting on a tire sensor. I went back two days later, it had not been ordered. 4 days later I spoke with Barry in parts who said that Mercedes would not answer the phone. I called Mercedes who immediately answered. The tire blew out on the highway. The least they could have down was replaced the tires. Thank GOD I wasn't driving fast and they the cars behind me were able to get over and not hit me. Disgusting customer service! Stay away! They don't care, they just wanted the sale.

I had a 2012 Traverse brought in by a tow. The Diagnosis proved the engine needed to be replaced at 6k. This is what the service tech told me. He left... the conversation there. That night I went online contemplating my options for a vehicle and since my car was already at Nalley I chose to look at their stock. I found a 2019 Traverse@29k. I put in a request to be contacted by the dealership. As well as other Dealerships. They contacted me 3 days later after I bought a vehicle from a dealer 10 miles away that took the time to follow up with me in a timely manner. As a person who wroks in sales I can tell you Nalley dropped the ball in reacting to my vehicle concerns. Most people dont have a spare car so if someone comes in with a irreparable vehicle not worth the cost of repair service should be connecting folks to the sales department for options. Just my take. So I left the 2012 at Nalley in order for the other dealership to pick it up. I was able to get some money on the trade.

Great atmosphere and customer service!! Supports our school and community. See GM Chris, he will make sure you're well taken care of. Awesome overall experience.

Will Davis,Tyrone And Jay Williams were exceptional!!!!My experience was sooo smooth.. Will worked out everything for me.. I was actually in the dealership... less than 2hrs.. Wasn't in the Market for a car note but these three guys made my experience wonderful💕💕💕.. I felt like they were Family from the moment I entered the building.. Mr.Tyrone thanks for clearing my Alabama mats from my old car.. RollTide babe🏈🏈🏈.. Thank you guys for all your help

Dealership screwed up the paperwork being sent to the dmv, refused to give me an extension on my temporary tag. I now have a car i can't drive. Been going... back and forth with this xxxxty xxx dealership, finally had to take the day off work to go up there. Been here 2 hours... Still waiting. Horrible experience. Buyer beware!

Top notch dealership Cev Bell went above and beyond to make sure I purchased the truck that I was comfortable with. I would recommend Nalley Chevy to anyone... who is looking for a new or used vehicle.

I give this sales associate, Cev Bell, five stars. This gentleman catered to all my needs when I was looking for a vehicle. I'm a very picky person and... he was so patient and nice. The customer service I received was top notch. My past experience, I have been very rushed and not taken seriously. Cev, on the other hand, listened with open ears and gave me the attention I needed. I finally found the car I wanted. Thank you so much for your initiative and this situation. I definitely recommend this guy if you're looking for a ride!!