Reviews
Generally satisfied but the inconsistencies re: policy
Generally satisfied but the inconsistencies re: policy was frustrating. I was denied 0% financing on a Tucson and offered 3.9?% with a $1,750 bonus. Then I was mistakenly offered the 0% at a second visit., only to find out that wasn’t available and the rate with the bonus was north of 6%. (At the close of the deal) . Worked it out with Gary, but your customers shouldn’t have to remind sales people of advertised specials, website promotions etc
Generally satisfied but the inconsistencies re: policy
Generally satisfied but the inconsistencies re: policy was frustrating. I was denied 0% financing on a Tucson and offered 3.9?% with a $1,750 bonus. Then I was mistakenly offered the 0% at a second visit., only to find out that wasn’t available and the rate with the bonus was north of 6%. (At the close of the deal) . Worked it out with Gary, but your customers shouldn’t have to remind sales people of advertised specials, website promotions etc
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
accessible clean greeted immediately comfortable.
accessible clean greeted immediately comfortable. no pressure. informative. addressed my needs and concerns discussed what was acceptable in the models I looked at. great service understood my needs. knew all information about models I looked at. perks available. comfortable quiet atmosphere gave time to think
accessible clean greeted immediately comfortable.
accessible clean greeted immediately comfortable. no pressure. informative. addressed my needs and concerns discussed what was acceptable in the models I looked at. great service understood my needs. knew all information about models I looked at. perks available. comfortable quiet atmosphere gave time to think
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Louis Matos is an awesome salesperson!
Louis Matos is an awesome salesperson! Everyone should use the Wallace Hyundai in Stuart. They have an excellent team from finance, to customer service and do everything with excellence! We're very impressed and will be back soon for my husband's and son's next vehicle.
Louis Matos is an awesome salesperson!
Louis Matos is an awesome salesperson! Everyone should use the Wallace Hyundai in Stuart. They have an excellent team from finance, to customer service and do everything with excellence! We're very impressed and will be back soon for my husband's and son's next vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Simple and easy to work with.
Simple and easy to work with. Helpful and great service. Very friendly and amazing customer service was provided.
Simple and easy to work with.
Simple and easy to work with. Helpful and great service. Very friendly and amazing customer service was provided.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience!
Great experience! Love my Tucson. All went above beyond my expectations with speed, courtesy, honesty & professionalism.
Great experience!
Great experience! Love my Tucson. All went above beyond my expectations with speed, courtesy, honesty & professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service will recommend to buy from this dealership
Great service will recommend to buy from this dealership great car polite employees will go back
Great service will recommend to buy from this dealership
Great service will recommend to buy from this dealership great car polite employees will go back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They have the right people working there very friendly
They have the right people working there very friendly and professional in salesman very patient
They have the right people working there very friendly
They have the right people working there very friendly and professional in salesman very patient
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Shad and Willy are Superstars!
Shad and Willy are Superstars! They had a sincere desire to meet my needs and they did! I am grateful to Shad who initially began my experience with Wallace. I feel certain we will continue our friendship for many years. Thank you Shad, for your great efforts and patience. You are a blessing in my life.
Shad and Willy are Superstars!
Shad and Willy are Superstars! They had a sincere desire to meet my needs and they did! I am grateful to Shad who initially began my experience with Wallace. I feel certain we will continue our friendship for many years. Thank you Shad, for your great efforts and patience. You are a blessing in my life.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
They are 5 star from start to out the door 2 hours !
They are 5 star from start to out the door 2 hours ! I recommend this dealership 100% !
They are 5 star from start to out the door 2 hours !
They are 5 star from start to out the door 2 hours ! I recommend this dealership 100% !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a used car
I’m very happy with my new car.
I’m very happy with my new car. The agent that was very helpful is Wilson Fuertes. He took the time to explain to me the pros and cons of leasing a car. He did everything possible for me to be able to qualify and get a new car. I was very happy that Hyundai has agents that speak Spanish so that they can help everyone that comes to the dealership. Thank you Wilson.
I’m very happy with my new car.
I’m very happy with my new car. The agent that was very helpful is Wilson Fuertes. He took the time to explain to me the pros and cons of leasing a car. He did everything possible for me to be able to qualify and get a new car. I was very happy that Hyundai has agents that speak Spanish so that they can help everyone that comes to the dealership. Thank you Wilson.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car