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Bill Dodge Infiniti

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (260 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (260 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fixing my Duramax

The service department got my Duramax one ton in the same day I called , as for I stressed that this was a commercial vehicle and needed it ASAP.i dropped it off at 1 pm and had a call at 430 that day as to come pick it up it was completed,please note I did not buy the viechels from them nor have I bought any viechels from them, this was a call of need as for my dealer couldn't even see the truck for some time

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your business very much, thank you again!

Horrible service

Do not get your vehicle fixed as they will not guarantee their repairs. their warranties are non existent and they have horrible customer service. Once your vehicle leaves this facility you will be finding yourself with more work needing to be done. Management will not answer your calls and will not help you resolve your issue. They overcharge and do not guarantee their work.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We certainly apologize if you had a negative experience with us and would like to take a closer look at your recent visit. We just need a bit more information to further assist. If you could send an email to shawn.flynn@bdag.com with more details it would be appreciated. Thank you!

Great experience

This is our 4th car from Bill Dodge. Cari made shopping for a new car a great experience. She answered all our question and kept us informed at all times. Thank you Cari!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your loyal business very much! Thank you as always!

Great experience with dave deroucher

All paper work was done ahead of time great experience. Easy people to deal with. They gave me a fait trade in value for my 2012 gmc truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your business greatly, Wayne, thank you again!

Great experience

Actually made buying a vehicle a great experience without any pressure to fill out any paperwork prior to making a deal thank you David Durocher

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's exactly what we love to hear! Congrats again and thank you for your business!

A good experience.

I was looking for a new car and Brandon was great. I eventually bought a different brand but I almost bought a Kia Soul because the people were so good. He answered questions I didn't even know I had. I would go back there anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

That's what we love to hear! We are happy to hear that Brandon took such great care of you.

Jo was Great!

My second BMW purchase in the last nine months...last time an X2 for my wife and this time a 330i XDrive for me. Jo Carpenito, Graham and the Bill Dodge team we’re friendly, and after visiting two other BMW dealerships, I came “home” to the best price and personality!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congrats again, and thank you for your loyal business! We truly appreciate it!

Ashley

Excellent customer service and made this experience very easy and painless. Going back for repairs gas also been great, they are very friendly and make this even better

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's exactly what we love to hear, Ashley! Thank you again for trusting your business with us!

Friendly and pressure free

I bought my first BMW on Wednesday. Jo and Matt were very helpful and truly wanted me to be happy. My wife is buying tomorrow!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your business greatly, thank you both!

Looking for a more comfortable ride , I found it!

Very friendly staff and was a pleasure to work with. Answered every question in a timely manor. The easiest vehicle purchase I ever made, Bill Dodge made it a breeze and was able to complete the transaction during my workday with minimal distractions from my job where my attention and focus on the job means everything! It’s a no brainer, for my next vehicle I’m calling Bill Dodge!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are thrilled to hear that our team was able to deliver the easiest vehicle purchase you have ever had! Thank you again for trusting your business with us, we truly appreciate it!