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Westchester Toyota

(3,061 reviews)
Visit Westchester Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 5 awards
2015 state dealer award 2015 state dealer award
2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 862-7349 (877) 862-7349
Used (888) 593-7947 (888) 593-7947
Service (888) 551-6460 (888) 551-6460

Reviews

(3,061 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Westchester Toyota from DealerRater.

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Amazing experience!!!!

We were in the market for a new Corolla and are extremely happy that we found Westchester Toyota!!! I went on truecar.com and found Westchester Toyota offering the same exact car for a few hundred less after another dealer called us and was trying to force us to buy the car the day he called or the deal would fall through (after promising to honor the price for a week and a half). We visited Westchester Toyota on a Sunday mid November and were immediately greeted by friendly staff and Husam Almarji (Sam). Sam was very courteous. There was no pressure or sales tricks to try and squeeze us for every penny possible. After spending about 20 minutes with Sam I told him that I have to check another dealer who may offer the car for cheaper but promised him that if that offer is false I will come back to him. We came back to see Sam a week later during Black Friday Weekend. Sam was very happy to see us and we agreed upon a price and he made sure we understood the price break down. Sam is very genuine, courteous and pleasant to deal with. Unlike other dealers where a financial manager may come by to haggle aggresively on the price we only dealt with Sam who spoke with his manager on our behalf. It truly was a very smooth, seamless and stress-free experience, which isn't always the case when buying a car. We came back Monday to run the credit and completed all the paperwork with Joe Kundrat the financial manager who also is very nice. Sam was with us during the whole process. After everything was signed Sam showed us all the features of the car and gave helpful advice on car maintenance. I would strongly recommend Westchester Toyota to any prospective customer and will most definitely be recommending Sam to all my friends and family. Thanks Sam!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We thank you for taking the time to leave us this awesome review. We thank you for trusting in us and for recommending us and Sam as well. We hope you are enjoying your new Corolla and we welcome you to our family!

First time buyer

As a first time buyer I did not know what to expect. Luckily for me i walked in to be greeted by Ricardo. After looking at various vehicles. I found the right one for me. Since I am just starting to build my credit the situation was a little complicated. However Ricardo along with Joe and Sean made it happen, and i so happily walked out with my new Honda. Thank so much guys. You were all sweethearts.They will definitely be my GO-TO Dealer!!!! Gentlemen I do hope you enjoy your holidays and God Bless. :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful review. We truly appreciate your feedback. We hope you are enjoying your Honda and we look forward to your future business. We welcome you to our family!

Good service

Good customer service, Jonny is a responsible person who helped us a lot.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for trusting in us and we hope you are enjoying your new vehicle. We welcome you to our family.

Excellent Service,

The service at Westchester Toyota was excellent. Jonny greeted me immediately and worked expeditiously and effeciently to ensure that I was happy with my purchase and understood the various features of my new highlander. He was extremely pleasant and didn't hestitate to answer any and all questions that I had. He even made sure to sync my phone to the car before I left to make sure I could use my phone safely on my way home. Thank You Jonny and Happy Holidays!!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us this wonderful review. We thank you for trusting in us and we hope you are enjoying your new Highlander. We welcome you to our family! Happy Holidays to you as well!

Great experience

Went in for info on a certain vehicle and got exactly what I need to know. The sales rep was very helpful. Thank you Ricardo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting in us and we welcome you to our family!

best experience i ever had..

This place and husain almarji was amazing. With with my car stuck in the middle of the road they not only pushed me off to the side out of the kindness of his heart. Husam Almarji and Sean Berry also did everything in there power to make a bad day great, and give me exactly what i want for the price i wanted......great great great experience...... cant wait to meet with these guys again. These two Men i will have all my future car dealings with. Never let a men like Mr. Husam Almarji. And Sean Berry go there here for the customers needs....... not just a check and it was Husam day off when he did this kind act.... i will def pay it forward.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We appreciate you taking the time to leave us this amazing review. We are happy that Husain and Sean were here to help you with your vehicle needs. We hope you are enjoying your new vehicle and we welcome you to our family!

4th Toyota and would not go anywhere else ...

As always a pleasure to deal with right from picking out the model ,color ,options with Pedro & Angel then comes David Lee the man that makes the great price and financing simple easy steps , I will be back soon to purchase another vechicle soon from the great staff at weschester toyota .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for always returning to your family here at Westchester Toyota. We thank you for trusting in us and we look forward to your future business. Congratulations on your new vehicle and we hope you are enjoying it.

Superb service and patience.

My wife and I purchased our 2016 toyota camry from Westchester Toyota and received excellent service. Our salesperson Charles Carmona was beyond helpful and patient. Most of the features on our vehicle are new to us and he explained everyone of them in depth. Our final paperwork was completed by Fabio Kola and he was great as well explaining all financing options available to us. The way these gentlemen represent this dealership encourages me to recommend Westchester Toyota to anyone. Thank you Westchester Toyota!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this excellent review! We thank you for trusting in us and for recommending us as well. We hope you are enjoying your new vehicle and we welcome you to our family!

Best first time experience!

Great customer service provided by my sales rep! I'd recommend everyone to Pedro. He listened and understood in what I was looking for and was able to find me a great vehicle and with the help of David at a comfortable rate. I'm definitely coming back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We thank you for trusting in us and we look forward to your future business. We hope you are enjoying your new vehicle and we welcome you to our family!

Best experience ever

I was in the market for a sienna and I got introduced to Jesus. This guy was very knowledgeable of every product in the dealership. Explained everything to me and every single button on my car. I recommend this dealer and the staff. Thanks Jesus for everything I'll be back for sure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank for this awesome review. We thank you for trusting in us and for recommending us as well. We hope you are enjoying your new vehicle and we welcome you to our family.