Spokane Hyundai

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Spokane Hyundai Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 7:00 PM

Saturday

8:30 AM - 7:00 PM

Sunday

11:00 AM - 3:00 PM

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 4:30 PM

Sunday

Closed

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
1166 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    June 25, 2020

    I enjoyed working with Bill Gibbens on finding the perfect car for me. I would highly recommend Bill Gibbens for your next buying experience . I will be... going back

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 27, 2019

    Very easy dealing with Rodney Brown. Was very quick and he was very informative on the vehicle. Also shout out to Toni Cornell for her help in setting... up appointment

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 18, 2019

    I was looking for a mid size SUV and Alan was a great sales person to work with. He was friendly, knowledgeable and there was no pressure to buy.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    December 18, 2019

    I bought a extended warranty with my vehicle but, now Spokane Hyundai does not sale the warranty any longer and suggested I travel to Eagel Idaho to have... the work done. After, they realized that was over an 8 hour drive with no AC they offered to still do the work because they sold it to me. Alex, Let me sit in the waiting area for 3 hours. I had to travel from Coeur d Alene. I went out asked several times if my vehicle was ready. It was sitting in the lot for two hours. I was then informed that they could not do the repairs and I had to take it to a Dodge dealer. The AC still isn't fixed. Alex keeps hounding me to pay a bill I have never received. I explained that i have a disappearing deductible on my warrant so how do I have a bill.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2019

    Alex is always on top of things and takes great care of my truck. I'd rather go to Spokane Hyundai for all my repairs & maintenance.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    December 17, 2019

    Every time I have been to Spokane Hyundai I am treated very well. They have prompt answers to questions, fit into my busy schedule and are able to do all... the work I need to have done on my 2019 Hyundai. This last time I was in, for an oil change and a recall. Savannah called me from scheduling to remind me of my 8am appointment. Having specific plans during this busy holiday month I call the shop to ask if I could bring my car in the night before so it could be serviced first thing in the morning, they were all accommodating. I dropped off my car, the service tech stated that with the oil change and recall to expect two hours for the work to be done. The next morning I arranged another commute with my family (including my 11 month old son) into an old 2003 vehicle that was not as easy as my new car. Believing my car would be done at 10, I waited until 10:30 when I stopped in to check on it. I saw it parked in the lot, looking to be ready to go! I found out however that they haven't even started yet and somehow on the paperwork it was said to be done by noon. It was done by 12:30 when I went to go pick it up. I asked the guy, letting him know that I was thankful for his work, why it has the delay and what to expect in the future. His response to me was that it could have been ready quicker if I was there waiting versus it being dropped off and they had no intentions on starting it any earlier than when they did due to a note for it to be done at noon (which I did not see, or request). My hopes is that I would have an apology and that I could expect the timeframe that was provided for in the future but instead I felt very much like this guy didn't care about the communication and felt as though I had unrealistic goals. The woman who rang me up however did apologize and asked for me to stay a loyal customer and it sounded like a communication issues that was the responsibility of Hyundai. It was due to her kind words I choose to go back in the future, in hopes to have a better experience.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    December 14, 2019

    My experience was pretty positive, everyone was more than nice. My salesman was awesome. The only thing that could have been better was if the finance... guy hadn't talked so much. I just wanted to go drive my new jeep! He was super nice though

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 13, 2019

    I still have the issue, but they can not replicate it. That is just how it is and I can not complain about that. I like coming in to get my car serviced... because I get treated like an actual person and not just a walking problem. I like that they have good wifi so I can sit in the waiting room and not go looking outside at the newer cars.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 7, 2019

    Excellent service parts and sales and renovation every body is kind not pushy prices are great never over sell just always tell me what really needs done... I trust these guys completely

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 5, 2019

    Spokane Hyundai solved the recall issue on my 2013 Santa Fe. Robert was very efficient and kept me posted on the progress of the car, including a rental... car as well. I am extremely appreciative that Hyundai stands behind their products. After this experience, we will always come back for our next car at Hyundai.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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