[{"id":547896,"personPtyId":50480128,"firstName":"Heidi","lastName":"LaRue","titleText":"Sales Consultant","shortBioText":"Hi, my name is Heidi. I have two girls, ages 13 and 12, that keep me pretty busy, which is why I took the last year or so off of work to be home with them. \nI love selling cars because I love talking to people. I take great pride in listening and trying every possible avenue to achieve each customer's vehicle needs. \nI am very friendly and outgoing and very easy to work with. By the time you leave with your new vehicle, we'll be hugging like friends. \nI can't wait to work with you!","emailTxt":"Heidi.larue@spokanehyundai.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/63fc1d81371a.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"1535838480","industryStartDtUtc":"1427924947","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":510389,"personPtyId":44240058,"firstName":"Rodney","lastName":"Brown","titleText":"Sales Consultant","shortBioText":"I'm a U.S. Air Force veteran from Baltimore, Maryland who love's music, Track & Field and Football. Ran track competitively in college I was a 100 and 200 meter runner. Also I was a running back. I enjoy meeting people and that's one of the reasons I am in this business. I am a Baltimore Raven FAN!!! I love seafood being from Baltimore however Spokane is my home now. I choose to sell the Hyundai product because of the reliability of the vehicles and that GREAT 10 yrs. 100,000 miles Powertrain and 5 yrs. 60,000 miles limited warranty. The best warranty in the USA.","emailTxt":"rodney.brown@spokanehyundai.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":40,"imageUrl":"https://cdn-user.dealerrater.com/images/f3e73153aa79.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"1519862400","industryStartDtUtc":"886291200","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":422156,"personPtyId":44218882,"firstName":"Adam","lastName":"Price","titleText":"Internet Sales Director","shortBioText":"Thank you for visiting my page. I have made the Spokane area my home for over 15 years. I have several passions: my family, music and cars. I currently reside in Medical Lake and have been married for 13 years and have a wonderful daughter. My wife and I are foster parents as well as assisting and active in several community outreach organizations. I studied music at Centralia College and Eastern Washington University. I look forward to assisting you in finding the perfect vehicle for you at an affordable price.","emailTxt":"adam.price@spokanehyundai.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/b815daa95100.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"1383264000","industryStartDtUtc":"1054425600","certifiedEmployee":true,"deptDscrp":"Internet"},{"id":426182,"personPtyId":44247735,"firstName":"Jamal","lastName":"Jones","titleText":"General Sales Manager","emailTxt":"jamal.jones@spokanehyundai.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":97,"imageUrl":"https://cdn-user.dealerrater.com/images/86ba953c12fc.jpg","drDealerId":6204,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":448355,"personPtyId":44228311,"firstName":"Toni","lastName":"Cornell","titleText":"Sales Consultant","shortBioText":"My passion is helping people. I believe in having integrity and doing the right thing when no one is looking. Purchasing a vehicle is a large investment and you should be able to trust who you are working with. My son was born with special needs resulting in nearly 30 admissions by time he was two leaving me with less than perfect credit. Hardships create obstacles when attempting to apply for financing. It doesn't dictate the type of people we are though. Whether you're buying a vehicle for $5,000 or $70,000 everyone should be treated with the same respect. Please allow me the opportunity to walk through the process of shopping with you. I'll change your perspective of people in the \"car business\"","emailTxt":"toni.cornell@spokanehyundai.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/5b6d9cb773f1.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"1064966400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":426179,"personPtyId":44458550,"firstName":"Ruschard","lastName":"Dodd-Masters","titleText":"Financial Services Manager","shortBioText":"I love people , love working with them and for them. Nothing is greater in life , than putting a smile on a person face. So if you like to smile, and want a smile on your face come see Mr. Dodd-Masters.","emailTxt":"ruschard.dodd-masters@spokanehyundai.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":84,"imageUrl":"https://cdn-user.dealerrater.com/images/40379da032e8.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"1462060800","industryStartDtUtc":"1462060800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":523981,"personPtyId":44065697,"firstName":"Craig","lastName":"Fruin","titleText":"General Manager","emailTxt":"cfruin@spokanehyundai.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/d3419ed3e71b.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"978307200","certifiedEmployee":true,"deptDscrp":"Management"},{"id":423587,"personPtyId":44232410,"firstName":"Bill","lastName":"Gibbens","titleText":"Internet Sales Manager","shortBioText":"I believe in Hyundai so strongly I live 112 miles away in Moses Lake. Spokane Hyundai is the best place to work and to do business!\r\n.\r\n We are the #1 Hyundai Dealership with the largest inventory in the region plus a sales and service staff just voted #1 by our customers.","emailTxt":"William.gibbens@spokanehyundai.net","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":48,"imageUrl":"https://cdn-user.dealerrater.com/images/4c243e65ac09.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"1456790400","industryStartDtUtc":"1277942400","certifiedEmployee":true,"deptDscrp":"Internet"},{"id":559686,"personPtyId":53922616,"firstName":"Robert","lastName":"Storseth","titleText":"Assistant Service Manager","shortBioText":"Hello my name is Robert. I have was born and raised in Spokane Washington, lived here my whole life. I have a wife and 3 beautiful children. I love fishing and spending quality time with family. I have been employed at Spokane Hyundai for over 2 years in our Service department and love my job and love helping people. I take pride in making sure customers are 100% satisfied when they come see me. My goal is to make sure our customers receive the 5 star service they deserve!","emailTxt":"robert.storseth@spokanehyundai.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/e86cf5d0d59f.jpg","drDealerId":6204,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":510368,"personPtyId":44239838,"firstName":"April","lastName":"Sutton","titleText":"HR / Accounts Receivable/Payable","emailTxt":"april.sutton@spokanehyundai.net","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6204,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":559689,"personPtyId":54047378,"firstName":"Jordan","lastName":"Martinez","titleText":"Assistant Service Manager","emailTxt":"jordan.martinez@spokanehyundai.net","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/a93de7a5d189.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"1504224000","industryStartDtUtc":"1354320000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":559672,"personPtyId":53922262,"firstName":"Alex","lastName":"Kern","titleText":"Service Drive Manager","shortBioText":"I have lived in Spokane my whole life. I enjoy riding my mountain bike at Beacon hill and Mt.Spokane, I have 3 children I have been married for 12 Years. We have 1 pet dog. I strive to help everyone that I meet anyway possible. I have been in this industry for 12 years and I love to make people smile and to make sure that they are having a great day.","emailTxt":"alex.kern@spokanehyundai.net","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/55ddbb40812c.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1159660800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":559687,"personPtyId":53922820,"firstName":"Ryan","lastName":"LaRue","titleText":"Used Car Director","shortBioText":"Hello, my name is Ryan LaRue. I am the used car director here at Spokane Hyundai. I have been in the car industry for 4 years now. I am not the average used car manager. I believe in transparency, honesty and value for our customers. Our goal is to give you a great experience and helping to educate you on the car buying process. I will never push or pressure you, but I will do all I can to help you make an informed decision. If you are in the store ask for me and I would love to say hi!!","emailTxt":"ryan.larue@spokanehyundai.net","combinedRecentReviewCnt":4,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/852b6dbea112.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1409529600","certifiedEmployee":false,"deptDscrp":"Management"},{"id":559712,"personPtyId":54282081,"firstName":"Chris","lastName":"Borders","titleText":"Parts Manager","emailTxt":"chris.borders@spokanehyundai.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"707356800","industryStartDtUtc":"462844800","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":559713,"firstName":"Chris","lastName":"Cool","titleText":"Financial Services Manager","emailTxt":"chris.cool@spokanehyundai.net","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6204,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":559684,"firstName":"David","lastName":"Somera","titleText":"Sales Consultant","emailTxt":"david.somera@spokanehyundai.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6204,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559674,"personPtyId":53922549,"firstName":"Justin","lastName":"Seelnacht","titleText":"Service Manager","shortBioText":"Hello! \r\n\r\n A little about me. I have lived in the Spokane area for most of my life and wouldn't want it any other way. I love everything this area has to offer. When I'm not at work my time is spent out on the lake or up in the mountains. I happened to fall into automotive service as a part time job while going to college. I've done everything from painting the building to washing cars. I was given a great opportunity to move up through the years and have always been driven to be the hardest working employee in the room. I feel we are more than a team but a Spokane Hyundai family and I'm excited to see what the future holds!","emailTxt":"justin.seelnacht@spokanehyundai.net","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/4a3a0ad0f55b.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"1498867200","industryStartDtUtc":"1254355200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":559710,"firstName":"Amber","lastName":"Fruin","titleText":"Director of Customer Experience","emailTxt":"afruin@spokanehyundai.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6204,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":559708,"personPtyId":54281997,"firstName":"Amzi","lastName":"Flores","titleText":"Sales Consultant","emailTxt":"amzi.flores@spokanehyundai.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6204,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559721,"firstName":"Ben","lastName":"Kozlowski","titleText":"Digital Marketing Manager","emailTxt":"ben.kozlowski@spokanehyundi.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6204,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":559707,"personPtyId":53922741,"firstName":"Dom","lastName":"Hamilton","titleText":"Sales Consultant","shortBioText":"","emailTxt":"dom.hamilton@spokanehyundai.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/734553cf935e.jpg","drDealerId":6204,"dealerEmpStartDtUtc":"1538414040","industryStartDtUtc":"1475342068","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":559683,"personPtyId":54048318,"firstName":"Tony","lastName":"Jackson","titleText":"Sales Consultant","emailTxt":"tony.jackson@spokanehyundai.net","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":6204,"certifiedEmployee":false,"deptDscrp":"Sales"}]

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
730 lifetime reviews. Includes reviews of Spokane Hyundai from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 16, 2018

    I was greatly pleased with Heidi my sales lady she was knowledgeable of all aspects of the new Elantra I bought and very helpful! I am a disabled veteran... and she explained everything perfectly so I could understand! I will send everyone I know looking for a car to Spokane Hyundai! I have 2 new Hyundai vehicles now and couldn???t be happier! Thank you so much for your patience and a fantastic car buying experience

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    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Heidi LaRue

    Sales Consultant

    (5.0) 19 reviews

    Ryan LaRue

    Used Car Director

    NOT RATED

  • 4.8 out of 5
    November 14, 2018

    Everything went as planned, car ready earlier than promised. Very satisfied. Employees looked great in new uniforms. Waiting area was nice and clean..... I was disappointed that I did not get a car wash.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Toni Cornell

    Sales Consultant

    (4.9) 55 reviews

    Robert Storseth

    Assistant Service Manager

    (5.0) 8 reviews

    Jordan Martinez

    Assistant Service Manager

    NOT RATED

  • 5.0 out of 5
    November 14, 2018

    I experienced a friendly and efficient service appointment with my vehicle. I was a little early for my appointment and they finished the service on my... vehicle early. Alex answered all the questions I had about my vehicle and future vehicles being produced that I may be an interest to me.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Alex Kern

    Service Drive Manager

    NOT RATED

  • 4.2 out of 5
    November 14, 2018

    Came in for oil change and transmission service. After careful inspection found out needed new battery. Added this to my service, which was all done just... under an hour and a half. Great service, not pushy with other suggested service needed. Prices are about average, mainly paying for labor. I dont mind paying though because i know its being done right, and they back up their service.

    5.0 out of 5
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    5.0 out of 5
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    3.0 out of 5
    Pricing
    4.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert Storseth

    Assistant Service Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    November 14, 2018

    I had a good experience getting my first car from Spokane Hyundai. Heidi made me feel comfortable and her manager answered all my questions. They made... sure I had what I needed, and checked back in with me when I had a concern about my new car.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Heidi LaRue

    Sales Consultant

    (5.0) 19 reviews

    Ruschard Dodd-Masters

    Financial Services Manager

    (4.9) 84 reviews

    Ryan LaRue

    Used Car Director

    NOT RATED

  • 5.0 out of 5
    November 13, 2018

    Spokane Hyundai has exceptional service. They explained the process for my repair, and why, very thoroughly. I would definitely recommend them for repairs.... The technician was great in explaining the issue to me. Thanks to all.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert Storseth

    Assistant Service Manager

    (5.0) 8 reviews

    Jordan Martinez

    Assistant Service Manager

    NOT RATED

    Alex Kern

    Service Drive Manager

    NOT RATED

    Chris Borders

    Parts Manager

    NOT RATED

    Justin Seelnacht

    Service Manager

    NOT RATED

  • 5.0 out of 5
    November 13, 2018

    I took my car in for some recall work, and the service manager and shop people were very cordial and friendly and had me in and out fairly quickly for... what was done, just wish all service departments were as well managed ans this one was, a very pleasant experience. Well done! regards, Doug McDonough

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 13, 2018

    Always so polite & respectful. Asks before performing anything extra needed. Aware of your timeline. Salesmen don't swarm you as you walk out of the... Service area.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jordan Martinez

    Assistant Service Manager

    NOT RATED

  • 5.0 out of 5
    November 10, 2018

    showed up an hour early but got my car in anyway.the staff working in entire place are the friendliest bunch of people and the work is always great.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Robert Storseth

    Assistant Service Manager

    (5.0) 8 reviews

  • 5.0 out of 5
    November 10, 2018

    I took my car in for routine servicing and winterizing. Within twenty minutes Robert was able to give me a complete rundown of the status of my car's... condition, and within an hour the necessary procedures were finished. Robert couldn't have been nicer or more professional. I enjoyed the whole experience, but I'm not surprised. I've had my Sonata for over ten years, and my interactions with the Hyundai team have always been positive. (I didn't see Jamal this time, but he was the salesman who sold me my car ten years ago. Buying a car can be stressful, but Jamal made it easy.)

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jamal Jones

    General Sales Manager

    (4.9) 97 reviews

    Robert Storseth

    Assistant Service Manager

    (5.0) 8 reviews

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