[{"id":526172,"personPtyId":44361673,"firstName":"Dionte","lastName":"McFadden","titleText":"Sales & Leasing Guide","shortBioText":"Hi! My name is Dionte McFadden, Sales & Leasing Guide here at Lindsay Volvo of Alexandria. I was the first representative hired when the dealership opened back in October of 2017. Since then, I have been learning and growing with the dealership, eventually earning the \"Top Sales Producer\" Award for 2018. I was born and raised in our Nation's Capital, Washington, DC. Some of my hobbies include music, poetry, acting and comedy. When I am not at work, you will find me eating and/or spending time with my family, friends and my cat. My favorite part of working in this business is helping customers and their families find the perfect vehicles. I look forward to doing the same for you! Drive Safely!","emailTxt":"dmcfadden@lindsayvolvocars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":61,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12233/employees/8bfd4cbcde09.jpg","drDealerId":12233,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"1506816000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":585295,"firstName":"Markell","lastName":"Robinson","titleText":"Sales Manager","emailTxt":"Markell.Robinson@lindsayvolvocars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12233/employees/ea5597cffc6f.jpg","drDealerId":12233,"dealerEmpStartDtUtc":"1543622400","industryStartDtUtc":"767750400","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":543722,"personPtyId":52945668,"firstName":"Evan","lastName":"Flynn","titleText":"Sales Professional","emailTxt":"Evan.Flynn@lindsayvolvocars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12233/employees/c03e4c0ae62d.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526148,"personPtyId":44423163,"firstName":"Danny","lastName":"Kreps","titleText":"General Manager","emailTxt":"danny@lindsayvolvocars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12233/employees/e68c60acec53.jpg","drDealerId":12233,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1086048000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":543724,"firstName":"Miguel","lastName":"Jaimes","titleText":"Service Consultant","emailTxt":"Miguel.Jaimes@lindsayvolvocars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":526177,"personPtyId":44722536,"firstName":"Tim","lastName":"Brown","titleText":"Service Advisor","emailTxt":"Timothy.Brown@lindsayvolvocars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":543718,"firstName":"Gus","lastName":"Deeb","titleText":"Sales Professional","emailTxt":"Auguste.Deeb@lindsayvolvocars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12233/employees/264416c12405.jpg","drDealerId":12233,"industryStartDtUtc":"1109635200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526171,"personPtyId":53217610,"firstName":"Robert","lastName":"Cuffee","titleText":"Sales Professional","emailTxt":"Robert.Cuffee@lindsayvolvocars.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12233/employees/5e574fc7b438.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526178,"personPtyId":53220445,"firstName":"Craig","lastName":"Izes","titleText":"Service Advisor","emailTxt":"Craig.Izes@lindsayvolvocars.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":526174,"personPtyId":44482555,"firstName":"Kelvin","lastName":"Fuentes","titleText":"Sales Professional","shortBioText":"My name is Kelvin Fuentes. I live in Alexandria,Va. Lindsay Volvo is the only car company I have ever worked for and wouldn't want to be anywhere else. I will do everything I can to make your experience here at Lindsay Volvo streamlined and hassle-free.","emailTxt":"kelvin.fuentes@lindsayvolvocars.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":18,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12233/employees/a7f8505177fe.jpg","drDealerId":12233,"dealerEmpStartDtUtc":"1517443200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":543720,"personPtyId":49448863,"firstName":"Koffi","lastName":"Niamke-Bervell","titleText":"Sales Professional","emailTxt":"Koffi.Bervell@lindsayvolvocars.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12233/employees/c9c438fe8ddc.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":585293,"firstName":"David","lastName":"Grimm","titleText":"Sales Manager","emailTxt":"David.Grimm@lindsayvolvocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":585292,"firstName":"Leonard \"Lenny\"","lastName":"Wilkerson","titleText":"Sales","shortBioText":"","emailTxt":"Leonard.Wilkerson@lindsayvolvocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/12233/employees/408c607c9097.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":526183,"firstName":"German","lastName":"Calderon","titleText":"Volvo Parts Manager","emailTxt":"German.Calderon@lindsayvolvocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":526180,"personPtyId":44301992,"firstName":"Kenia","lastName":"Olivares","titleText":"Service Coordinator","emailTxt":"Kenia.Olivares@lindsayvolvocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":526176,"personPtyId":44722273,"firstName":"Paul","lastName":"Portu","titleText":"Volvo Service Manager","emailTxt":"Paul.Portu@lindsayvolvocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":522138,"personPtyId":38702911,"firstName":"Stefanie","lastName":"Reutter","titleText":"Marketing","emailTxt":"marketing@lindsaycars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":526166,"personPtyId":44301979,"firstName":"Tim","lastName":"Robinson","titleText":"Operator","emailTxt":"Tim.Robinson@lindsaycars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":526184,"firstName":"Jason","lastName":"Edwards","titleText":"Parts Consultant","emailTxt":"Jason.Edwards@lindsayvolvocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":526175,"firstName":"Jennifer","lastName":"Castro","titleText":"Receptionist","emailTxt":"Jennifer.Castro@lindsayvolvocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":543727,"personPtyId":51578188,"firstName":"Ken","lastName":"Haines","titleText":"Shop Foreman","emailTxt":"Ken.Haines@lindsayvolvocars.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":12233,"certifiedEmployee":false,"deptDscrp":"Service"}]

Lindsay Volvo Cars

4.7 out of 5 4.7
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 3:00 PM

Lindsay Volvo Cars Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

12:00 PM - 5:00 PM

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 3:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.7 out of 5 4.7
152 lifetime reviews. Includes reviews of Lindsay Volvo Cars from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    October 14, 2019

    The staff was professional and knowledgeable. But most importantly, my sales representative was upbeat, positive, and responsive. It was a pleasure doing... business with him and the team. Thanks!

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that ...your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.


    Worked with:
    Dionte McFadden

    Sales & Leasing Guide

    (4.9) 61 reviews

  • 5.0 out of 5
    October 14, 2019

    We had a very good experience with Lindsay Volvo. They were extremely knowledgable and treated us like valued customers. Dionte and Markell worked very... hard to resolve are concerns, answer our questions, and put together a deal that we felt was fair.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are... any other automotive needs we can assist you with, please don't hesitate to call us or stop by.


    Worked with:
    Dionte McFadden

    Sales & Leasing Guide

    (4.9) 61 reviews

    Markell Robinson

    Sales Manager

    (4.8) 25 reviews

  • November 9, 2018

    My sales rep, Dionte, is exceptional at his job. He helped me find a vehicle that was perfect for me. I love my New Volvo!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Dionte McFadden

    Sales & Leasing Guide

    (4.9) 61 reviews

  • 5.0 out of 5
    October 11, 2019

    My experience with this dealership was an absolute pleasure; everyone was polite, professional, and most of all patient. I was impressed by the fact that... there was no pressure... they understood, and accepted that I came in knowing exactly what I wanted - it was great!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again!


    Worked with:
    Kelvin Fuentes

    Sales Professional

    (4.8) 18 reviews

  • 5.0 out of 5
    October 9, 2019

    This was my first experience with Volvo Service and it was a good one. Craig was extremely helpful and polite.He arranged for a ride home and pick up... the next day.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you ha...ve any concerns about your vehicle.


    Worked with:
    Craig Izes

    Service Advisor

    (4.9) 22 reviews

  • 5.0 out of 5
    October 9, 2019

    I had a wonderful experience having the service at Volvo Alexandria. Miguel was efficient, polite and answered professionally to any of my enquiries!... He even helped in removing a stain on my car that wouldn't go with any product. At the end of service they even cleaned the car... Great place highly recommended, I'll be definitely back for my second service.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again!


    Worked with:
    Miguel Jaimes

    Service Consultant

    (5.0) 6 reviews

  • 5.0 out of 5
    October 8, 2019

    Koffi provided excellent customer service. He was very knowledgeable about the vehicle and was extremely personable. He certainly made sure we were well... taken care of throughout the process. I wouldn't hesitate to recommend him to others. This was our first time purchasing a Volvo and looks like it won't be our last.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with us. We believe in attentive and professional customer service and I'm ...glad that our team made such a great impression on you.


    Worked with:
    Koffi Niamke-Bervell

    Sales Professional

    (4.4) 7 reviews

  • 4.0 out of 5
    October 6, 2019

    Great service although it was costly. I was given a loaner too. I'll return for future service. Dan was great and kept me on the loop at all times.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are more than happy to see that our team took care of your automotive needs! Let us know if we can do anything for you in the future!

  • 5.0 out of 5
    October 5, 2019

    Koffi Niamke-Bervell was very quick in responding to my inquiries and made this transaction move smoothly. He literally went out of his way to pick me... up in Baltimore and drive me to the dealership. He was very knowledgeable and spent time thoroughly explaining the vehicle's features. I also found the entire sales team easy to work with and would highly recommend this dealership to others in my area despite my living in Ohio. Purchase went extremely smoothly and I love my XC40.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Wanda for your five-star review!! It makes us happy to read your review because it is important our customers feel completely confident wit...h the customer service they received. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by as our team is always here for you and congratulations on your purchase.


    Worked with:
    Danny Kreps

    General Manager

    (5.0) 7 reviews

    Koffi Niamke-Bervell

    Sales Professional

    (4.4) 7 reviews

  • 5.0 out of 5
    October 4, 2019

    Great experience. Great customer service. Would recommend to others The car looks and drives well. They worked with me with patience. I would return when... in the market again.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again!


    Worked with:
    Dionte McFadden

    Sales & Leasing Guide

    (4.9) 61 reviews

View More Reviews