Sunset Kia of Auburn

Very friendly and helpful they work with you in any situation to get you in a good vehicle.

Dealer Price Makeup is freaking ridiculuous! Our family went to check out the 2025 Kia K5 recently. The ticket window asking price is 34k based on the MSRP, but the dealer slapped a 6k of northwest market price adjustment on top of that and $800 market delivering fee. Now the car price came out to be 46k for a Kia K5. I cannot stress how ridiculous this price comes out. Apparently, not many of this car is on the road, we are not sure how its quality of the new built is, but getting a slap on the face like that from 2.5 stars dealer review. What else should I expect. They think their car demand is high? Just wait until they see the sale monthly report. 46K for a Kia K5? I am laughing while leaving.

Great customer service from when you first step in the door. Sales peron along with floor manager's was awesome friendly and kind. They helped us from beginning to end. Thank you sunset kia.

I was in a car that was barely functioning but was told that it was running to industry standards by a different dealership located further north. I contacted Sunset Kia looking for any options so I wouldn’t be carless. I met with Jordan and I was surprisingly pleased to find that he was straightforward and seemingly very genuine with his desire to help customers keep moving forward. He stated the facts of my situation and was able to help me find a solution. The end result is that I am currently driving a beautiful car that is a serious upgrade to what I had and the cost is way under what I had been anticipating. Thank you Jordan! And thank you Dawn for checking in with me after I signed my paperwork! This dealership was a pleasure to work with and I will be referring as many people to them as I can.

Buyer beware. The finance department padded my contract with items that I did not approve. Charged for an item that they have yet to install. Refuse to communicate with me now after many attempts for reply. Sales told me I would have free oil changes. Turns out that is only on newer vehicles. Very dishonest and lack integrity. I will be sure to tell my friends

Pleasant to negotiate with. Was able to drive out with a brand new Carnival the same day I saw it. They knocked off most of the upcharge. Only group was there was an issue with the car, however they were quick to fix it and I have no problems 2 weeks later.

do not trust the service department. the windshield has a crack and the dealer refuses to fix it.

Horrible experience. Lied to me, pressured me. Jacked the price ridiculously. Total waste of time. Went elsewhere and bought the car I wanted with much less pain and FAR CHEAPER. Not even one star. Bite me.

Racist and sexist. Tried to bait and switch me after I provided all the numbers on a quote for them to match or beat. What was their offer? $9,000 over MSRP on a 48 month LEASE. I went from them agreeing to beat my offer of $2,000 below MSRP and $22,600 for my trade to a $9,000 markup and the exact same amount for my trade. What does that in terms of payment? $375/month for 36 months to $960/month for 48 months. Don't tell me this has nothing to do with the fact that I'm Asian, female and from South Seattle. OH, and if you have equity in your trade-in, they refuse to write you a check. Dieauka doesn't even understand how taxes are done but he knows THEY can't do it and take a hit. So YOU the consumer takes the hit.

I had my car serviced, The young gentleman at the desk named Bailey that was helping me was very pleasant and kept me informed. The work was completed within the hour. I was very satisfied with my experience.