Heritage Truck and Automotive

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 2.0 out of 5
    October 22, 2019

    So after months of shopping around I found a truck I was interested in at this dealership. Body and frame was in very nice condition motor ran well and... transmission shifted smoothly so I decided to buy it. One week after purchasing it the dealer texted me saying he forgot some paperwork for the temp plats and asked me to mail it to him and he would send me the posting cost well needless to say he never did. Another week goes by and a check engine light comes on so I text him he denies all things even though the car fax shows it fail state inspection twice for same code so he cleared it and put something in the gas so it would pass his inspection also why he won’t let you take a test drive alone. To top it all off the wheels where no good he just spray painted them the lug nuts where worn out and the tires where 7 years old and the A/C still doesn’t work. So just be very careful and spend lots of time looking at the vehicle you buy from him very disappointed.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    October 11, 2019

    Tony and his wife were nothing but kind to me. As a former mechanic for a big dealership I knew what to look for in a vehicle and can rapidly spot sub... par vehicles. First I was a bit skeptical because his wife was sitting on a vehicle outside. I was not sure it was a legit business. By talking to them more and more I realized they were legit and they are extremely nice. We bought a 2013 Honda Crv and the car had 4 brand new tires, new brakes and new battery. And the price was very competitive and fair. I would recommend my friend and family to buy their vehicules at Heritage Truck and Auto!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 14, 2019

    What a great place to buy a used car! Tony and his wife was great. I purchased a 2010 Toyota Rav4 on saturday 5/14/2019.The car was extremely clean and... did what he did promise he was going to do. A month later my brakes was making noise so I called him. Without hesitation he said bring it over and he replaced not only the pads but also the rotors. It is so great to know there are dealership outthere that are not so concern about profit margin but instead care about the safety of their customer. Great job! and I will tell all my friends and families about Heritage Truck and Auto.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 3, 2019

    So I wasn't even at this place for more then 5 min I didn't even test drive the car! The car had more miles then described and was filthy! I took the key... out of the ignition and the car did not turn off. There is no push button or anything car just wouldn't turn off till I started it and killed it again. I explained to the guy what happened and he didn't even believe me. Absolute crap cars would not trust! The sales guy seemed nice didn't really talk to him much and I didn't get to see the inside of the building but I would not do business here.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Hi Paige, Thank you the review.We are truly sorry for your disappointment.However we bought the vehicle last month at 174,894 and we advertised at 175...,000 mile. We are not trying to do and deceive anyone. Regarding the ignition we had our mechanic checked the same day and could not find anything wrong with it. 98 percent OF our cars are detailed and ready to go. If that specif vehicle was not we are sorry.. Anyway,If we can help you in anyway helping you finding you a reliable vehicle with 12 months warranty do not hesitate to contact us. Juline Baptiste Sales Manager

  • 5.0 out of 5
    December 4, 2018

    Tony and wife worked with me to get me into the beautiful used Tacoma I now own. Everyone loves it. Even my mechanic was impressed!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 28, 2018

    We were looking for a very reliable car and found a very nice 2008 Honda Accord. We had the car for 2 months and still running fine.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 12, 2018

    We shopped hard across multiple states for a specific used vehicle and Heritage CRUSHED the competition on price and value. Also they offered the best... extended warranty contracts we've found. Honest and hardworking sales staff (Tony Baptiste :-) -- a totally positive buying experience! We'll be back next time we need a used vehicle for business or family.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?