Reviews
Communication mediocre, vehicle filthy, smelled of dogs,
Communication mediocre, vehicle filthy, smelled of dogs, scratches throughout interior from nails, missing door inserts, stains and scuffs on all panels, key mark down side, door ping, front end scuffed as if scraped on parking post, slick tires, oil change due in 28 miles, terrible swirl marks and acid spots all over the vehicles.... typical for a 80k mileage vehicle but this was a 1 owner 26k mileage Jeep Grand Cherokee Summit Reserve! None of this was mentioned in the ad and it was a delivery vehicle. Delivery driver couldn't speak 1 word of English at all. Feel like I bought a $5,000 Honda vs the $45,000 Jeep i received!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Very customer friendly, Willing to make wiggle room for
Very customer friendly, Willing to make wiggle room for customers for the best deals possible. Gives customers all information needed to purchase a car and accomodate for all types of financial situations
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good they helped get me where I needed to be.
Very good they helped get me where I needed to be. Excellent salesman and Dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
They were very nice and helped me with my purchase in a
They were very nice and helped me with my purchase in a very convenient way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service all around.
Great customer service all around. Prompt with answering all of my questions and concerns. Helped out with getting the vehicle ready for shipping.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent service.
Excellent service. Quick and reasonable to work with. Very good communication by the entire staff
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Eli and Mike were very friendly.
Eli and Mike were very friendly. I flew in to purchase the car and they had everything ready to go for me. It's a great car and I feel like I got a really good deal on it. I drove it all the way to Ohio after purchasing the car. The reason I didn't give 5 stars is because an hour into the drive, I got a warning that there was too much oil in the engine, a condition that could cause damage. Since the oil was changed at the dealership, it must have been a mistake on their part. I had to drain a quart of oil out of the engine to get it to the proper level. Also, both back tires had damage, likely from them sitting in wheel or tire cleaner that corroded a portion of the tires. I had to have them replaced immediately after getting home. Overall, I had a good experience, but these oversights by their service department are a bit concerning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Henri was such a nice person.
Henri was such a nice person. I didn't intend to buy the car that day but the assurance and the warm welcome by Henri made me to take the decision. He also made me understand that he will be available anytime I have any question.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Eli was awesome.
Eli was awesome. He was patient, knowledgeable and willing to help in every way he could. After my purchase, he replaced all four tires on my vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
A great place to come to.
A great place to come to. I’ve been coming to J&S for over 20 years
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car