Reviews
Write a reviewI just bought a excellent vehicle from these guys today
I just bought a excellent vehicle from these guys today they were great and got the sale and paperwork done in no time, very professional. I would recommend these guys to anyone, so if ur looking for good used car,suv,or truck riteway is the gateway
I just bought a excellent vehicle from these guys today
I just bought a excellent vehicle from these guys today they were great and got the sale and paperwork done in no time, very professional. I would recommend these guys to anyone, so if ur looking for good used car,suv,or truck riteway is the gateway
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Don't buy a vehicle from here.
Don't buy a vehicle from here. Dealer said strut would need replaced wasn't a strut that was the issue it was broken suspension.
Don't buy a vehicle from here.
Don't buy a vehicle from here. Dealer said strut would need replaced wasn't a strut that was the issue it was broken suspension.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Cordell made it happen when other dealerships coul
Excellent. Got a nice vehicle and all is well. Cordell made it happen. Conyers, Ga
Cordell made it happen when other dealerships coul
Excellent. Got a nice vehicle and all is well. Cordell made it happen. Conyers, Ga
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words! We want all of our customers to leave happy knowing they got their car the RITE WAY
False Advertising
Right way is the wrong way!!!!!!!! It's okay to have a slogan......If we can't get you Financed we will give you a $200.00 Gift Card. Well you didn't get me Financed and I want my Gift card now.
False Advertising
Right way is the wrong way!!!!!!!! It's okay to have a slogan......If we can't get you Financed we will give you a $200.00 Gift Card. Well you didn't get me Financed and I want my Gift card now.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Not my car dealer (Riteway)!
OK, you wanted to know. The first time I visited Riteway was near Roseland. I pulled into the lot, parked, got out and walked up and down observing cars. It was pleasant, maybe 50 degrees. A salesman pulled up to the door, got out of car and went inside, not even ACKNOWLEDGING my presence! He then came back with a plate, put it on car and left. All this time I'm maybe within 10-15 feet, might as well have been a ghost as not a SINGLE SALESMAN came out that door to inquire about what I was looking for, how much was my budget, did I have a trade; you know, all the things you learn in school; Car Sales 101! So, I may or may not have found a car I wanted to check out, but I was NOT going to buy THREE! So, I got in my car and even looked back as I was leaving...nope, still not a soul darkened the door. Oh, then another day I saw a really good deal (or so I thought!) and it was also Riteway, but a different location. So I called and they said they WERE separate. Went to look at car over by KMART. Was given key by a good-old-boy type, found car, opened door and sat in seat. That is as far as I got. I did not even start it, as I couldn'the get past the STENCH! The car smelled like someone had CHAIN SMOKED CIGARS since the car was NEW! That is and will be the EXTENT of my business with Riteway Auto!
Not my car dealer (Riteway)!
OK, you wanted to know. The first time I visited Riteway was near Roseland. I pulled into the lot, parked, got out and walked up and down observing cars. It was pleasant, maybe 50 degrees. A salesman pulled up to the door, got out of car and went inside, not even ACKNOWLEDGING my presence! He then came back with a plate, put it on car and left. All this time I'm maybe within 10-15 feet, might as well have been a ghost as not a SINGLE SALESMAN came out that door to inquire about what I was looking for, how much was my budget, did I have a trade; you know, all the things you learn in school; Car Sales 101! So, I may or may not have found a car I wanted to check out, but I was NOT going to buy THREE! So, I got in my car and even looked back as I was leaving...nope, still not a soul darkened the door. Oh, then another day I saw a really good deal (or so I thought!) and it was also Riteway, but a different location. So I called and they said they WERE separate. Went to look at car over by KMART. Was given key by a good-old-boy type, found car, opened door and sat in seat. That is as far as I got. I did not even start it, as I couldn'the get past the STENCH! The car smelled like someone had CHAIN SMOKED CIGARS since the car was NEW! That is and will be the EXTENT of my business with Riteway Auto!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Awesome Car Buying Experience
They were awesome didn't try to pressure me at all. They allowed me to browse and come to them when I saw something that I liked.
Awesome Car Buying Experience
They were awesome didn't try to pressure me at all. They allowed me to browse and come to them when I saw something that I liked.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much, Betsy! It's wonderful to hear that we're taking care of our people the Rite Way!
Very clean cars
I didn't find the car I was looking for. But the cars are kept very clean inside and out. You don't find that around here much. Great customer service also
Very clean cars
I didn't find the car I was looking for. But the cars are kept very clean inside and out. You don't find that around here much. Great customer service also
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for giving us a chance, Joanne! We appreciate your kind words and look forward to helping you find a vehicle in the future the RITE WAY!!
GREAT!
Jim Bollinger and Rich Krugh are VERY good at what they do!! I'm 62 and have never purchased a used car before but Jim and Rich put me at ease because they actually listened to me the customer!! After finding the car I thought I may want on their website [which is EXCELLENT], Jim allowed me an unhindered walk around before the test drive. The car, a 2000 Grand Prix GT, isn't perfect BUT it is 16 years old and I didn't expect the perfection of a new car going in to the deal. The car looks remarkably good for it's age and I got what I wanted at the price I wanted! Top notch customer service - emails were responded to almost immediately, questions answered honestly, phone calls pleasant and I felt no pressure to buy something I didn't want. I noticed the temporary plate is in a plastic envelope fastened to the plate holder with a Riteway frame, I've never seen that before!! I hate dealer stickers on the backs of cars, they aren't helping me with payments so why should I advertise for them for free, and when I requested it be removed they did. I would recommend this dealer to anyone looking for an affordable vehicle!!!!!
GREAT!
Jim Bollinger and Rich Krugh are VERY good at what they do!! I'm 62 and have never purchased a used car before but Jim and Rich put me at ease because they actually listened to me the customer!! After finding the car I thought I may want on their website [which is EXCELLENT], Jim allowed me an unhindered walk around before the test drive. The car, a 2000 Grand Prix GT, isn't perfect BUT it is 16 years old and I didn't expect the perfection of a new car going in to the deal. The car looks remarkably good for it's age and I got what I wanted at the price I wanted! Top notch customer service - emails were responded to almost immediately, questions answered honestly, phone calls pleasant and I felt no pressure to buy something I didn't want. I noticed the temporary plate is in a plastic envelope fastened to the plate holder with a Riteway frame, I've never seen that before!! I hate dealer stickers on the backs of cars, they aren't helping me with payments so why should I advertise for them for free, and when I requested it be removed they did. I would recommend this dealer to anyone looking for an affordable vehicle!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much for the kind words and going the extra effort to let people know that we do our best to get things done the RITE WAY here!
Great cars and friendly staff
Terrific buying experience. Friendly knowledgeable staff and just the car I was looking for. I drove 3.5 hours to do business with these folks and it was worth it.
Great cars and friendly staff
Terrific buying experience. Friendly knowledgeable staff and just the car I was looking for. I drove 3.5 hours to do business with these folks and it was worth it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you very much, Steve & Sharon both! We're so happy the drive was worth it: we've dealt with customers all over the country and have been fortunate to work with so many people from all distances and walks of life. It's a pleasure getting people their rides the Rite Way.
Great service! !!!!
Great service! !!! Very friendly and knowledgeable. Great prices , clean vehicles. They went above and beyond getting us the SUV we wanted for the price we wanted to pay. They made my purchase fast and easy. Highly recommend! !! They are motivated to sell. The other car lots should take notes. Thank you Riteway My daughter absolutely loved her Mazda tribute and I loved the price.
Great service! !!!!
Great service! !!! Very friendly and knowledgeable. Great prices , clean vehicles. They went above and beyond getting us the SUV we wanted for the price we wanted to pay. They made my purchase fast and easy. Highly recommend! !! They are motivated to sell. The other car lots should take notes. Thank you Riteway My daughter absolutely loved her Mazda tribute and I loved the price.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 3.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're so fortunate to hear from you, Suzie! Thank you very much for the wonderful review. We're glad your daughter was happy with her vehicle and that you were able to get it at the Rite Price, the Rite Way!!