DELLA Subaru

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
29 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    June 1, 2020

    I couldn't rate the facility because I didn't see much of it due to the covid virus. Overall the purchase went smoothly and the sales team communicated... well online, via text and phone calls.

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    Dealer Response

    Hi Bill, Thanks for the review. Have a great week. Ernie Galarza DELLA North Platform Manager 646-522-7855

  • 5.0 out of 5
    May 25, 2020

    From the start, buying then servicing, I have had no problems at all with this dealership.

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    Dealer Response

    Hi Gary, Thank you very much for the kind words. Please have a safe and fun weekend. Ernie Galarza DELLA North Platform Manager 646-522-7855

  • 5.0 out of 5
    March 30, 2020

    This is my second Subaru and was very happy with my experience. There service is excellent as well.

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    Dealer Response

    Hi Janet, We are so happy you like your 2nd Subaru! Thank you very much for the "5 STAR" review and please have a safe and fun 2020. Ernie Galarza ...DELLA North Platform Manager 646-522-7855

  • 5.0 out of 5
    March 30, 2020

    Kara Kipp at Della was amazing!!!! This is the 3rd Forester I have purchased, and two have been from Kara. She is straightforward, knowledgeable, and... just a really nice and sincere person. If they do not have what you are looking for, they will find it, if at all possible. I highly Kara and Della!!

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    Dealer Response

    Hello L! Kara Kipp and the entire DELLA Subaru Team thanks you for the very nice "5 STAR" review. Wow...3 Foresters!!!! Unbelievable. Please have ...a wonderful and safe week and thanks again. Ernie Galarza DELLA North Platform Manager 646-522-7855

  • 5.0 out of 5
    February 28, 2020

    Alesha Bailey was my sales person, she was patient, informative and overall spectacular in dealing with. I highly recommend Alesha and a Subaru. This... experience has been extremely wonderful and I love my new vehicle!

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    Dealer Response

    Hi April, Thank you for the very nice "5 STAR" review and for mentioning Alesha Bailey. She is thrilled by your kind comments. We all wish you the b...est with your Subaru and hope you have an awesome 2020. Thanks again! Ernie Galarza DELLA North Platform Manager 646-522-7855

  • 5.0 out of 5
    February 24, 2020

    What was I thinking, shopping for a new car just before Christmas?? The lease on my 2017 Crosstrek was going to expire soon, so I had to add another task... to an already busy month. Fortunately I had Kara Kipp on my side! In spite of a short time frame, she delivered the car I needed with all the features I wanted, and kept me in the loop for each stage of the process. Considerate and service-focused, Kara's goal was to make sure I was totally satisfied with my experience. Mission accomplished! The only thing that could have improved the process would be to have Santa Claus take over my payments, hahaha.... Kara looks nothing like Santa, but she surely gave me a great gift with her exemplary service! Thanks to her and all the staff who helped me along the way!

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    Dealer Response

    Hi Allison, Kara strikes again!!! LOL!!!! Kara, as well as the entire DELLA Subaru Staff, thanks you for taking the time to write this very kind "5 ...STAR" review. We all wish you the best with your new Subaru. Who knows, maybe Santa will take over the payments! (LOL)!!! Seriously, we wish you the best for 2020 and thank you again. Ernie Galarza DELLA North Platform Manager 646-522-7855

  • 5.0 out of 5
    February 18, 2020

    Kara was so helpful and very patient in answering all of my questions and addressing my particular needs. The Best! Thank you - will definitely be back.

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    Dealer Response

    Hello Muriel, Kara and the rest of the DELLA Subaru Team thanks you for taking the time to write this very kind "5 STAR" review. We all wish you the... best with your Subaru and hope you have a wonderful and safe 2020. Thanks again! Ernie Galarza DELLA North Platform Manager 646-522-7855

  • 5.0 out of 5
    February 17, 2020

    I was extremely pleased and found everyone there to be willingly helpful.

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    Dealer Response

    Hi Evan, Thanks from the entire DELLA Subaru staff. This is very nice of you. Please have a fun and safe 2020!!! Ernie Galarza DELLA North Platform... Manager4 646-522-7855

  • 5.0 out of 5
    January 17, 2020

    Kara Kipp was soooo nice and helpful . I had to a car NOW ! She showed me a 2014 Outback and, it was love at first site ! It is clean runs like a top.... You would think it is a brand new car . Love it !!! Thanx SO much Mz Kara !! :) Dave S.

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    Shopped for a used car
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    Dealer Response

    Hi David, Kara and the DELLA Subaru Team all thank you for the kind "5 STAR" review. And, we all wish you the best with your Outback. Please have a ...safe and fun year. Thanks again! Ernie Galarza DELLA North Platform Manager 646-522-7855

  • 5.0 out of 5
    December 11, 2019

    Alesha was an excellent saleswoman who presented a thorough and complete summary of the operation of our new legacy. The entire team at Della was professional,... helpful and knowledgeable,

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    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Monica, Thank you for the awesome "5 STAR" review and for recognizing Alesha. She is very happy to read these kind words. We all wish you the bes...t with your new Subaru Legacy and please have a safe and fun Holiday Season. Ernie Galarza DELLA North Platform Manager 646-422-7855

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