Reviews
WARNING: Schomp Subaru sold me an Outback with mismatched tire models (3 Pirelli Scorpion AS Plus 3, 1 Pirelli Strada), which directly violates Subaru's AWD factory specifications and risks destroying the transmission. I have an urgent trip tomorrow early afternoon. For 3 days, sales management has been ignoring my emails and phone calls. Today, a manager promised a callback within 30 minutes to schedule a fix and completely ghosted me. Absolutely terrible post-sale customer service and zero care for vehicle safety. Subaru of America corporate case has been opened.
WARNING: Schomp Subaru sold me an Outback with mismatched tire models (3 Pirelli Scorpion AS Plus 3, 1 Pirelli Strada), which directly violates Subaru's AWD factory specifications and risks destroying the transmission. I have an urgent trip tomorrow early afternoon. For 3 days, sales management has been ignoring my emails and phone calls. Today, a manager promised a callback within 30 minutes to schedule a fix and completely ghosted me. Absolutely terrible post-sale customer service and zero care for vehicle safety. Subaru of America corporate case has been opened.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We had a great experience working with Denzel at Schomp. He was well researched on the cars he was selling and was a very attentive listener. I was apprehensive going into the dealership initially because of previous bad experiences with other car salesmen, but I was so pleasantly surprised with my experience with Denzel. If you have the choice, I highly recommend choosing to work with him during your car buying experience. I ultimately ended up purchasing a car at another dealership only because they had the exact car/mileage/price I was looking for, but if that car had been on Schomp’s lot I would have happily purchased it there.
We had a great experience working with Denzel at Schomp. He was well researched on the cars he was selling and was a very attentive listener. I was apprehensive going into the dealership initially because of previous bad experiences with other car salesmen, but I was so pleasantly surprised with my experience with Denzel. If you have the choice, I highly recommend choosing to work with him during your car buying experience. I ultimately ended up purchasing a car at another dealership only because they had the exact car/mileage/price I was looking for, but if that car had been on Schomp’s lot I would have happily purchased it there.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with our team at Schomp Subaru. We appreciate your recommendation and are glad to hear you felt well supported during your visit. Your feedback is valuable to us.
Was so helpful with the purchase of my new vehicle and explained everything very good.
Was so helpful with the purchase of my new vehicle and explained everything very good.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback about your vehicle purchase experience. We're glad our team could assist you clearly. We appreciate your choice of Schomp Subaru.
I recently purchased my first brand new Forester at Schomp with the help of Stephanie Locricchio. I’m not sure it could have gone any more smoothly. It was an overall great experience and I would recommend her to anyone.
I recently purchased my first brand new Forester at Schomp with the help of Stephanie Locricchio. I’m not sure it could have gone any more smoothly. It was an overall great experience and I would recommend her to anyone.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience purchasing your Forester at Schomp Subaru. We appreciate your recommendation and are glad our team made the process smooth for you.
Excellent service, Charles was very professional, extremely helpful, patient, and guided me through the entire process. It was a pleasant experience getting me the car I wanted.
Excellent service, Charles was very professional, extremely helpful, patient, and guided me through the entire process. It was a pleasant experience getting me the car I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for recognizing the efforts of our team at Schomp Subaru. We appreciate your feedback and your business. Enjoy your new car.
I recently purchased a car from schomp. Denzel was very helpful throughout the experience, and was able to work with me to find the best car for me!
I recently purchased a car from schomp. Denzel was very helpful throughout the experience, and was able to work with me to find the best car for me!
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a used car
Our team appreciates your feedback about your car purchase at Schomp Subaru. We’re glad you found a great fit with our help. Thank you for sharing your experience.
Denzel was the absolute best! Super helpful and so kind, definitely made a very stressful day so much easier! Everyone should work with him!
Denzel was the absolute best! Super helpful and so kind, definitely made a very stressful day so much easier! Everyone should work with him!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your kind words about our team at Schomp Subaru. We're glad we could help make your day easier. Thank you for sharing your experience.
Stephanie Locricchio was AMAZING! I would highly recommend her to anyone wanting to purchase a car.
Stephanie Locricchio was AMAZING! I would highly recommend her to anyone wanting to purchase a car.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your positive feedback is appreciated at Schomp Subaru. We're happy to know our Sales Team provided you with amazing service, and thank you for the recommendation.
Stephanie was great. She was so thoughtful about customer benefits and gave it the highest priority. Highly recommend.
Stephanie was great. She was so thoughtful about customer benefits and gave it the highest priority. Highly recommend.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hello! We appreciate your kind feedback about our Sales Team. Thank you for the high recommendation here at Schomp Subaru.
Ramón was very helpful to assist in finding the car we needed. He was patient and friendly and very kind
Ramón was very helpful to assist in finding the car we needed. He was patient and friendly and very kind
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We are happy you enjoyed your visit with us at Schomp Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.