Freeman Motor Company of Portland

Talked. And texted three times. Each time a different person texted back. Each promised to get in touch with me when it got back from detailing and inspection. Still Waiting

My experience was 10/10. From the first time I called and spoke with Lorraine (salesperson), very knowledgeable and helpful. It was positive experience. Then when I was finally ready to purchase a used vehicle, Lorraine gave me the information I needed in regards of the car I was interested in. On a Monday I called and spoke with the Finance Department manager, Michelle, and again the experience was 10/10. Michelle answered all my questions. Once vehicle was ready for purchase, it was a smooth sailing. Vehicle ready, paperwork ready. I definitely recommend this dealership and its employees to make your dreams come true. Thank you Lorraine & Michelle!!!!🙏🏼

Within the first 24 hours of purchasing a car, I was up to over $6,000 in out-of-pocket expenses - not counting soon-to-be-replaced brake pads (Odd - given the Carfax report shared with me pre-sale insisted front brake pads were replaced within 1,000 miles. I'm not a car doctor, but I wouldn't think brake pads would wear down 60%+ in 1,000 miles) Here are the facts for a 2018 Porsche Macan I purchased and the (hopefully no longer) growing list of issues I found within the first 24 hours. Interpret them as you will, but I sure did not feel Freeman was a a fun experience. 1. The car arrived with the 'service light required' on. Per Freeman, I was told to take it to my mechanic and send him the invoice. The verdict: all four front control arm bushings are shot and needed to be replaced - cost of $3,300. 2. The car arrived with 3 floormats instead of 4. This was probably just a sign of what was to come... Who delivers a car with three floor mats? Felt like just a xxxx thing to do. 3. The car had one key instead of two. Every other car I've bought, seen, test drove had two keys. But of course at delivery, Freeman insisted that nope - I must have been wrong, one key. Cost of $600. (Fun fact: The one key fob battery died week two) 4. I insisted a roof rack was needed for the purchase. Cool, Freeman said. They'd source a roof rack for me. Ahhh! I should have paid more attention... because what Freeman meant by 'source' was 'we'll Google "roof rack for a Macan" and send you a link to buy it yourself. Silly me, they must not have known what I meant. Cost: $700 5. As part of the negotiation, Freeman said they'd cover winter tires. During the ensuing 24 hours, this coverage turned to $500 - covering less than 30% of winter tires (I told Freeman I wouldn't let this slow down a purchase - in good faith). (Total cost of winter tires: $1,700. $500 covered by Freeman) (To be fair, the GM offered to cover "half" the cost of new control arm bushings - which I declined. Anything less than fully reimbursing did not seem fair, and I offered multiple times to bring to a Porsche dealership for a second opinion. Freeman declined.) Look... I get it. I read the list of issues. I'd even give Freeman the benefit of the doubt on the floor mats, the key fob, the tires, the roof rack, the brakes... even the control arm bushings. But put together, it's a pattern.

Freeman sucks. Written them many times from cars.com and never, NEVER get a reply. I would never, NEVER buy from Freeman.

purchased a car with this Dealer but I couldn’t see the car in person because I live in Florida. I trust them and they lied to me pretty badly. I asked for pictures of the car and asked for scratches or other problems that the car could have, and they sent me a picture of 2 little scratches. I bought the car and when it arrived it was insane!! The car had huge scratches from side to side of the car, holes in the leather seats, holes in the plastic that covers some of the side lights…. I couldn’t believe that they got advantage of the situation and lie to me to be able to sell the car. Also the car was not clean with stains in the ceiling, the seat belts completely full of dirt that I can’t take it of, the car mats are missing …Also I paid in cash so nobody cares anymore because they have my money and I had to end with a car full of scratches and problems that they didn’t tell me. Don’t buy to this dealer, they are not honest. I’m sure that my car is going to have mechanical problems.

I purchased a car with this Dealer but I couldn’t see the car in person because I live in Florida. I trust them and they lied to me pretty badly. I asked for pictures of the car and asked for scratches or other problems that the car could have, and they sent me a picture of 2 little scratches. I bought the car and when it arrived it was insane!! The car had huge scratches from side to side of the car, holes in the leather seats, holes in the plastic that covers some of the side lights…. I couldn’t believe that they got advantage of the situation and lie to me to be able to sell the car. Also the car was not clean with stains in the ceiling, the seat belts completely full of dirt that I can’t take it of, the car mats are missing …Also I paid in cash so nobody cares anymore because they have my money and I had to end with a car full of scratches and problems that they didn’t tell me. Don’t buy to this dealer, they are not honest. I’m sure that my car is going to have mechanic

I texted them, I filled out an application. I waited for 4 days for them to contact me. I finally texted them saying I have to leave negative review then they called within 3 min!!! why they couldn't do that 4 days ago??? I would rather bring my business to who appreciate it. not some arrogant dealership who doesn't care to response until they hear complain.

SOLD a car to Freeman Motor Company! They gave me thousands more than competiors. Having now bought and sold with this company, I can now say they are an amazing dealership and even more amazing people. Buying or selling, give Freeman Motor Company a chance to WOW you!

I purchased a Tesla from freeman motors and everything went professional and perfect. Ten months later I wanted to upgrade to a new model S so the dealership bought the car back. This was also a great experience.Brenden is the the best salesman I have ever worked with. No bs,totally professional,great knowledge and a true gentleman.

Brenden is the best sales person I have ever met . No pressure,great knowledge, and a gentleman. Also, the inventory at Freeman Motors is unreal!