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Car City Wholesale

(275 reviews)
Visit Car City Wholesale
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
(913) 562-1985 (913) 562-1985

Reviews

(275 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Car City Wholesale from DealerRater.

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100% satisfaction

When my wife and I pulled up to the dealership we were greeted by Tyrone, he graciously introduced himself and asked if there was anything in particular we were looking for, he showed us how the lot was layed out and let us know where we could find him if we were interested in anything and let us search around, we test drove multiple vehicles, in that time the sales manager introduced him self, the whole staff made us feel extremely comfortable, we expressed our concerns when we chose to apply on the vehicle we wanted with the loan process, they respected all of our concerns and made us feel At ease, we discussed what we we would like our payment range to be which was between 300 to 350, they were able to get it at 300 with a very low percentage loan, I can not express enough how wonderful our whole buying experience was and how much they made us fell at home from the time we showed up to the time we left. Will be doing future business there and will be recommending to everybody I know. Thanks again Tyrone and the the whole staff for the amazing experience and the way car buying should be, hassle free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for giving us an opportunity to earn your business and for taking the time to write a review. As a small family owned business, we try to treat all of our customers like family. Come back to see us again and enjoy your new vehicle!

wonderful and understanding staff

Alec helped me throughout the entire process and made car buying smooth. The finance department was very understanding and helpful. Dane explained everything in detail no matter what question I had. I would definitely recommend anyone to buy their next car from Midwest auto direct.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for giving us an opportunity to earn your business and for taking the time to write a review, Mallory. Come back to see us again and enjoy your new vehicle!

A very friendly dealership

I found this dealership through my banking company USAA, very pleased with their service. I would recommend to a friend or family member. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for giving us an opportunity to earn your business and for taking the time to write a review. Come back to see us again and enjoy your vehicle!

Dealer response

Thank you so much for giving us an opportunity to earn your business and for taking the time to write us a review. Come back to see us again and enjoy your new vehicle!

Great Experience

It was a great staff and experience. Plus they gave us a lot for our trade. I would highly recommend stopping by for a visit.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for allowing us to earn your business and for taking time to write this review. Come back to see us again and enjoy your truck!

First time buying a car

I had no clue what I was getting myself into when I first step into the dealership. It was my first time ever buying a car and I was scared. But everyone who was there helped anyway that they could. They made the experience better than what I expected. Tyrone helped me find the perfect fit for me and explain everything about the car. He was the best. I

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for trusting Midwest Auto Direct to assist you in purchasing your first car. We strive to make the buying process fun and exciting. Come back and see us again anytime and enjoy your car!

The Service and my experience

I felt a friendly and helpful atmosphere from my first contact by phone. When I arrived, the vehicle I was interested in was there. I was greeted by Tyrone, a sales person as soon as I walked in. He took me on a test drive and asked me what was my expectations of the purchase, He submitted my offer and I received a prompt fair deal, which I accepted. The service was prompt and friendly and I was able to leave shortly with my purchase. Tyrone answered all my questions and applied no pressure in his sales pitch. A very friendly dealership with great vehicles and awesome sales and support staff. I am enjoying my new car. My sales person, Tyrone even did a follow up contact to make sure I was satisfied with the purchase. Tyrone, a excellent car salesperson professional!.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for giving us an opportunity to earn your business. As a family owned business, we understand the importance of treating each customer like a family member. Come back and see us again.

Great experience

Midwest Auto Direct made my car purchase a great experience. Alec was terrific to.work with. The car is just what I was looking for, and the deal was fair. I highly recommend this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for giving us an opportunity to earn your business and for taking the time to write us this review. We try to make the car buying process, fair, transparent, and easy. Come back to see us again and enjoy your car!

Best car buying experience EVER!!!

I meet with Alec who actually reached out to me very grateful u did. was in a real pickle with my past car and needed a way out. the service was great not only did they give me a great deal on my car and a super low interest rate they made me feel like i was family never had such a great experience buying something from someone they were 100% honest and willing to help. i will ALWAYS recommend Midwest auto direct to my friends and family. Mike thank you for everything really i appreciate you....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for allowing us to earn your business and for taking the time to write us a review. Mike started this business years ago with a desire to change the car buying process. We want purchasing a car to be easy and fun. I'm glad we could help. Come back to see us again and enjoy your truck!

Dealer response

Thank you very much for your business and for taking the time to write this review. It was our pleasure helping you find the right vehicle for you and your family. We work hard so that our customers can "Experience the Difference" when shopping for a pre-owned vehicle and based on your thoughtful review, it sounds like you did. Thanks again!!

Dealer response

Thanks again for giving us the opportunity to earn your business. As a family owned dealership, we strive to treat all of our customer like family members. Come back anytime and enjoy your vehicle!

Great

Tyrone and Dane were both very friendly, helpful, and understanding. I drove 2.5hrs to see (and ending up buying) a vehicle, and they made the experience worth it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Ashley, we are so glad you made the trip out here to see us and allowed us to earn your business. Come back anytime and enjoy your vehicle!

Dealer response

I'm so glad you took the time to drive out and see us. We strive to separate ourselves from other dealers by making the car buying process transparent and simple. Stop back in and see us the next time you're in town!

Easy buying experience

Searched vehicle online, called and scheduled a short notice appointment for a 2012 RAV4 just off lease. Vehicle was priced near their cost and below surrounding area dealers and dealer gave free lifetime powertrain warranty. Purchase paperwork was very fast (cash purchase) and brought the vehicle home within 2 hours. We should have allowed the dealer to detail it as it was extremely dirty (3 years of pet hair took several hours of vacuuming at home) and missed out on a full tank of gas. For the stress free buying experience I'd purchase through Becky again.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for your business and for taking the time to write a review. We know that you have a lot of options when shopping for a quality pre-owned vehicle and we are glad you chose us. I do apologize if any part of the experience was less than ideal. Contact Becky or myself, Gabe Painton, Internet Mgr., and we'd be happy to set up an appt. to have your vehicle detailed. Thanks again for giving us an opportunity to earn your business and enjoy your Rav4!