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Auto Factory

(109 reviews)
Visit Auto Factory
Sales hours: 10:00am to 7:00pm
Service hours: 10:00am to 7:00pm
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Sales Service
Monday 10:00am–7:00pm 10:00am–7:00pm
Tuesday 10:00am–7:00pm 10:00am–7:00pm
Wednesday 10:00am–7:00pm 10:00am–7:00pm
Thursday 10:00am–7:00pm 10:00am–7:00pm
Friday 10:00am–7:00pm 10:00am–7:00pm
Saturday 10:00am–6:00pm 10:00am–6:00pm
Sunday 11:00am–4:00pm 11:00am–4:00pm
(888) 845-0558 (888) 845-0558

Inventory

See all 100 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2024.
All Credit Welcome. 2 Locations! 156 Newbury St, Peabody, MA. and 288 Newbury St Peabody, MA. Please call/txt to confirm vehicle location. Buying a vehicle at Auto Factory is Stress Free experience and we specialize in transparency throughout the buying process. Shop online, and choose your vehicle from our Hand Picked Inventory for sale at the Best Prices, all with a clean title guarantee. Please call or text ahead to ensure vehicle availability. Listed price does not include $699 Documentation Fee, applicable taxes, title fee, registration fees, emissions testing charges, or other fees required by law, and/or lending organizations.
Buy Stress Free!

Service center

Phone number (888) 845-0558

Service hours

Monday
10:00am–7:00pm
Tuesday
10:00am–7:00pm
Wednesday
10:00am–7:00pm
Thursday
10:00am–7:00pm
Friday
10:00am–7:00pm
Saturday
10:00am–6:00pm
Sunday
11:00am–4:00pm

Reviews

(109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Factory from DealerRater.

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Very good customer service.

Very good customer service. Thankful for the attention and distinction. I love where to buy my car here.

Very good customer service.

Very good customer service. Thankful for the attention and distinction. I love where to buy my car here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 star service.

5 star service. Got into my car very fast. excellent. Made my 1st car purchase easy. Thnx to Tom and Brian

5 star service.

5 star service. Got into my car very fast. excellent. Made my 1st car purchase easy. Thnx to Tom and Brian

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Raul and Brian did an amazing job!

Raul and Brian did an amazing job! Exceptional service from start to finish—professional, knowledgeable, and made the whole process smooth and easy. 5-star dealership, highly recommended! Thanks for everything!

Raul and Brian did an amazing job!

Raul and Brian did an amazing job! Exceptional service from start to finish—professional, knowledgeable, and made the whole process smooth and easy. 5-star dealership, highly recommended! Thanks for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great place to deal with, awesome selection of used cars

great place to deal with, awesome selection of used cars & trucks.. they also have a registry for plates

great place to deal with, awesome selection of used cars

great place to deal with, awesome selection of used cars & trucks.. they also have a registry for plates

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Brain and Derek are Good people they are very helpful

Brain and Derek are Good people they are very helpful they took care me there on point with helping you get in to a vehicle now I'm on the road again in my 2017 Ram longhorn I recommend talking with them if you need a vehicle they will take care of you Auto Factory Jeff Rocker

Brain and Derek are Good people they are very helpful

Brain and Derek are Good people they are very helpful they took care me there on point with helping you get in to a vehicle now I'm on the road again in my 2017 Ram longhorn I recommend talking with them if you need a vehicle they will take care of you Auto Factory Jeff Rocker

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easy and helpful.

Easy and helpful. Was straight forward about the price and shape the vehicle was in.

Easy and helpful.

Easy and helpful. Was straight forward about the price and shape the vehicle was in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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awesome experience!

awesome experience!! Thank you everyone for all the help! I love my new truck! Highly recommend.

awesome experience!

awesome experience!! Thank you everyone for all the help! I love my new truck! Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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BUYER BEWARE If you buy a car from Auto Factory, make

BUYER BEWARE If you buy a car from Auto Factory, make sure you buy the extended Warranty. We paid almost $20K cash for 2018 Cherokee 3 months ago. It originally failed inspection, and now has engine gasket problems and is going to cost over $5k to fix. They refused to even negotiate any kind of “make right offer.” What a terrible way to treat a customer buying the first car for their son. Basically they said “tough luck.” I agree with the person below that said they got screwed over. Never again.

BUYER BEWARE If you buy a car from Auto Factory, make

BUYER BEWARE If you buy a car from Auto Factory, make sure you buy the extended Warranty. We paid almost $20K cash for 2018 Cherokee 3 months ago. It originally failed inspection, and now has engine gasket problems and is going to cost over $5k to fix. They refused to even negotiate any kind of “make right offer.” What a terrible way to treat a customer buying the first car for their son. Basically they said “tough luck.” I agree with the person below that said they got screwed over. Never again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stress free experience and the sales manager Brian was

Stress free experience and the sales manager Brian was great. 10/10. Will shop here again.

Stress free experience and the sales manager Brian was

Stress free experience and the sales manager Brian was great. 10/10. Will shop here again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I bought a truck from Auto Factory and true the company’s

I bought a truck from Auto Factory and true the company’s philosophy it was an easy stress free buying experience, however I judge a company on how they back up the sale with service. I had an unfortunate event happen about 5 weeks after the sale and 2 weeks after the State inspection in Maine. The company that performed the inspection was asked to do the work they refused to take responsibility of the event and refused to work with the extended warranty. Mike worked with me through the whole process worked with the service dept to fix the problem. When all else failed they took complete ownership of the issue and fixed the problem themselves when i was able to get the vehicle towed down. They even set me up in a recently traded vehicle to have a comfortable place to stay during the repairs. Anybody can sell you a vehicle, they do that well, however they back there vehicles after the sale as well. I will absolutely buy another vehicle even being from Maine. It is well worth the trip.

I bought a truck from Auto Factory and true the company’s

I bought a truck from Auto Factory and true the company’s philosophy it was an easy stress free buying experience, however I judge a company on how they back up the sale with service. I had an unfortunate event happen about 5 weeks after the sale and 2 weeks after the State inspection in Maine. The company that performed the inspection was asked to do the work they refused to take responsibility of the event and refused to work with the extended warranty. Mike worked with me through the whole process worked with the service dept to fix the problem. When all else failed they took complete ownership of the issue and fixed the problem themselves when i was able to get the vehicle towed down. They even set me up in a recently traded vehicle to have a comfortable place to stay during the repairs. Anybody can sell you a vehicle, they do that well, however they back there vehicles after the sale as well. I will absolutely buy another vehicle even being from Maine. It is well worth the trip.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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