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Auto Factory

(116 reviews)
Visit Auto Factory
Sales hours: 10:00am to 6:00pm
Service hours: 10:00am to 5:00pm
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Sales Service
Monday 10:00am–7:00pm 10:00am–5:00pm
Tuesday 10:00am–7:00pm 10:00am–5:00pm
Wednesday 10:00am–7:00pm 10:00am–5:00pm
Thursday 10:00am–7:00pm 10:00am–5:00pm
Friday 10:00am–6:00pm 10:00am–5:00pm
Saturday 10:00am–6:00pm Closed
Sunday 10:00am–2:00pm Closed
(888) 845-0558 (888) 845-0558

Inventory

See all 85 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2024.
Boston's Truck Superstore. Serving New England for 19 Years! Buying your next vehicle at Auto Factory is stress-free experience providing transparency throughout the buying process. Shop online or in-store and choose from our hand-picked and fully serviced vehicles for sale at the Best Prices, all with a clean-title guarantee. We accept all trade-ins. Please call ahead to ensure vehicle availability. Prices do not include tax, titles, tags, documentation fee ($699), emissions testing charges, or other fees required by law, state fees, and/or lending organizations.
Buy Stress Free!

Service center

Phone number (888) 845-0558

Service hours

Monday
10:00am–5:00pm
Tuesday
10:00am–5:00pm
Wednesday
10:00am–5:00pm
Thursday
10:00am–5:00pm
Friday
10:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(116 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Auto Factory from DealerRater.

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They are Very nice till you sign papers than good luck to you if you have any problems and it most likely will. The salesman was acting like out best friend till we signed and had problems before we even got home .. Nathan the salesman ignored us

They are Very nice till you sign papers than good luck to you if you have any problems and it most likely will. The salesman was acting like out best friend till we signed and had problems before we even got home .. Nathan the salesman ignored us

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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STAY AWAY AWAY FROM THIS AUTO FACTORY OF AUCTION JUNK ALONG FROM THIS TRUCK. Me and my wife drove down from New Hampshire to check out this truck and why it’s priced so greatly. We walked in the one and only salesman on duty finalizing a sale we mentioned to check out this truck. He handed us the keys gave us a speak mentioning they honoring repairing engines and transmissions and do a full service inspection only after sale complete. We took keys and looked at truck trying to inspect why priced so well. Truck had dead battery off the bat salesman came out and jumped it, went back in to continue sales. Truck looked great nothing showed a red flag besides the 45 minute wait to get to test drive it. While patiently waiting and once truck was fully warmed up decided to shift through gears. This is when the truck came out as the truck hard shifted and lunged forward when shifted in drive. Even my wife looked at me like that’s a serious expensive mechanical transmission issue that was not disclosed. We continued to patiently wait to finalize assumption after a test drive. We were asked if we were paying cash or financing. Then told we can’t test drive it unless I’m pre approved. Hard pull or not any dealership requiring a pre approval before a test drive major RED FLAG. Hopefully this helps someone stay away from this sketchy dealership and DONT NOT BUY THIS TRUCK. I should of known there’s a reason on market for over 4 months. Hopefully this saves someone else’s time and money with an endless headache a head

STAY AWAY AWAY FROM THIS AUTO FACTORY OF AUCTION JUNK ALONG FROM THIS TRUCK. Me and my wife drove down from New Hampshire to check out this truck and why it’s priced so greatly. We walked in the one and only salesman on duty finalizing a sale we mentioned to check out this truck. He handed us the keys gave us a speak mentioning they honoring repairing engines and transmissions and do a full service inspection only after sale complete. We took keys and looked at truck trying to inspect why priced so well. Truck had dead battery off the bat salesman came out and jumped it, went back in to continue sales. Truck looked great nothing showed a red flag besides the 45 minute wait to get to test drive it. While patiently waiting and once truck was fully warmed up decided to shift through gears. This is when the truck came out as the truck hard shifted and lunged forward when shifted in drive. Even my wife looked at me like that’s a serious expensive mechanical transmission issue that was not disclosed. We continued to patiently wait to finalize assumption after a test drive. We were asked if we were paying cash or financing. Then told we can’t test drive it unless I’m pre approved. Hard pull or not any dealership requiring a pre approval before a test drive major RED FLAG. Hopefully this helps someone stay away from this sketchy dealership and DONT NOT BUY THIS TRUCK. I should of known there’s a reason on market for over 4 months. Hopefully this saves someone else’s time and money with an endless headache a head

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Just purchased a Rogue from here. Great experience. Worked with Justin. Would recommend working with him and the dealership.

Just purchased a Rogue from here. Great experience. Worked with Justin. Would recommend working with him and the dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Justin was a great guy to meet, and made our choice on finding our car easy ...thanks Justin !

Justin was a great guy to meet, and made our choice on finding our car easy ...thanks Justin !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Thank you to Brian and auto factory for selling my 2019 Chevy Silverado it was very stress free and made the experience wonderful. -Justin E.

Thank you to Brian and auto factory for selling my 2019 Chevy Silverado it was very stress free and made the experience wonderful. -Justin E.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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One of the absolute best buying experiences I have ever had! The team is awesome and Bill was fantastic and engaged from the moment we met until we drove off wi the our new truck! I will be back for next vehicle!❤️🚙🛻

One of the absolute best buying experiences I have ever had! The team is awesome and Bill was fantastic and engaged from the moment we met until we drove off wi the our new truck! I will be back for next vehicle!❤️🚙🛻

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bill was awesome to work with! I would definitely recommend checking out auto factory if you’re in the area!

Bill was awesome to work with! I would definitely recommend checking out auto factory if you’re in the area!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very good customer service. Thankful for the attention and distinction. I love where to buy my car here.

Very good customer service. Thankful for the attention and distinction. I love where to buy my car here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5 star service. Got into my car very fast. excellent. Made my 1st car purchase easy. Thnx to Tom and Brian

5 star service. Got into my car very fast. excellent. Made my 1st car purchase easy. Thnx to Tom and Brian

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Raul and Brian did an amazing job! Exceptional service from start to finish—professional, knowledgeable, and made the whole process smooth and easy. 5-star dealership, highly recommended! Thanks for everything!

Raul and Brian did an amazing job! Exceptional service from start to finish—professional, knowledgeable, and made the whole process smooth and easy. 5-star dealership, highly recommended! Thanks for everything!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 116 reviews