Reviews
Very good customer service.
Very good customer service. Thankful for the attention and distinction. I love where to buy my car here.
Very good customer service.
Very good customer service. Thankful for the attention and distinction. I love where to buy my car here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
5 star service.
5 star service. Got into my car very fast. excellent. Made my 1st car purchase easy. Thnx to Tom and Brian
5 star service.
5 star service. Got into my car very fast. excellent. Made my 1st car purchase easy. Thnx to Tom and Brian
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Raul and Brian did an amazing job!
Raul and Brian did an amazing job! Exceptional service from start to finish—professional, knowledgeable, and made the whole process smooth and easy. 5-star dealership, highly recommended! Thanks for everything!
Raul and Brian did an amazing job!
Raul and Brian did an amazing job! Exceptional service from start to finish—professional, knowledgeable, and made the whole process smooth and easy. 5-star dealership, highly recommended! Thanks for everything!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great place to deal with, awesome selection of used cars
great place to deal with, awesome selection of used cars & trucks.. they also have a registry for plates
great place to deal with, awesome selection of used cars
great place to deal with, awesome selection of used cars & trucks.. they also have a registry for plates
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Brain and Derek are Good people they are very helpful
Brain and Derek are Good people they are very helpful they took care me there on point with helping you get in to a vehicle now I'm on the road again in my 2017 Ram longhorn I recommend talking with them if you need a vehicle they will take care of you Auto Factory Jeff Rocker
Brain and Derek are Good people they are very helpful
Brain and Derek are Good people they are very helpful they took care me there on point with helping you get in to a vehicle now I'm on the road again in my 2017 Ram longhorn I recommend talking with them if you need a vehicle they will take care of you Auto Factory Jeff Rocker
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Easy and helpful.
Easy and helpful. Was straight forward about the price and shape the vehicle was in.
Easy and helpful.
Easy and helpful. Was straight forward about the price and shape the vehicle was in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
awesome experience!
awesome experience!! Thank you everyone for all the help! I love my new truck! Highly recommend.
awesome experience!
awesome experience!! Thank you everyone for all the help! I love my new truck! Highly recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
BUYER BEWARE If you buy a car from Auto Factory, make
BUYER BEWARE If you buy a car from Auto Factory, make sure you buy the extended Warranty. We paid almost $20K cash for 2018 Cherokee 3 months ago. It originally failed inspection, and now has engine gasket problems and is going to cost over $5k to fix. They refused to even negotiate any kind of “make right offer.” What a terrible way to treat a customer buying the first car for their son. Basically they said “tough luck.” I agree with the person below that said they got screwed over. Never again.
BUYER BEWARE If you buy a car from Auto Factory, make
BUYER BEWARE If you buy a car from Auto Factory, make sure you buy the extended Warranty. We paid almost $20K cash for 2018 Cherokee 3 months ago. It originally failed inspection, and now has engine gasket problems and is going to cost over $5k to fix. They refused to even negotiate any kind of “make right offer.” What a terrible way to treat a customer buying the first car for their son. Basically they said “tough luck.” I agree with the person below that said they got screwed over. Never again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Stress free experience and the sales manager Brian was
Stress free experience and the sales manager Brian was great. 10/10. Will shop here again.
Stress free experience and the sales manager Brian was
Stress free experience and the sales manager Brian was great. 10/10. Will shop here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I bought a truck from Auto Factory and true the company’s
I bought a truck from Auto Factory and true the company’s philosophy it was an easy stress free buying experience, however I judge a company on how they back up the sale with service. I had an unfortunate event happen about 5 weeks after the sale and 2 weeks after the State inspection in Maine. The company that performed the inspection was asked to do the work they refused to take responsibility of the event and refused to work with the extended warranty. Mike worked with me through the whole process worked with the service dept to fix the problem. When all else failed they took complete ownership of the issue and fixed the problem themselves when i was able to get the vehicle towed down. They even set me up in a recently traded vehicle to have a comfortable place to stay during the repairs. Anybody can sell you a vehicle, they do that well, however they back there vehicles after the sale as well. I will absolutely buy another vehicle even being from Maine. It is well worth the trip.
I bought a truck from Auto Factory and true the company’s
I bought a truck from Auto Factory and true the company’s philosophy it was an easy stress free buying experience, however I judge a company on how they back up the sale with service. I had an unfortunate event happen about 5 weeks after the sale and 2 weeks after the State inspection in Maine. The company that performed the inspection was asked to do the work they refused to take responsibility of the event and refused to work with the extended warranty. Mike worked with me through the whole process worked with the service dept to fix the problem. When all else failed they took complete ownership of the issue and fixed the problem themselves when i was able to get the vehicle towed down. They even set me up in a recently traded vehicle to have a comfortable place to stay during the repairs. Anybody can sell you a vehicle, they do that well, however they back there vehicles after the sale as well. I will absolutely buy another vehicle even being from Maine. It is well worth the trip.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase