Rectangle 48
Sales 10:00 AM - 7:00 PM

Auto Factory Hours

Sales

Monday

10:00 AM - 7:00 PM

Tuesday

10:00 AM - 7:00 PM

Wednesday

10:00 AM - 7:00 PM

Thursday

10:00 AM - 7:00 PM

Friday

10:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

11:00 AM - 5:00 PM

About Our Dealership

Dealer on Cars.com since June 2018

Thanks for Choosing Auto Factory Automotive. We are a one of a kind industry disrupting experience and process driven de

...

alership that sells Certified vehicles. We are 15 minutes north of Boston. Buy your next vehicle in 1 Hour or Less. Our Transparent Market Pricing and highly trained sales guides make certain you are getting a great deal and have a great experience doing so. Our Hand-Picked Vehicles are serviced and certified before delivery. We approve all credit types with our vast network of lenders for all credit types Visit our showroom or website for more info at www.shopautofactory.com.

"We've Built a Better Way"

Reviews

3.7 out of 5 3.7
7 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    November 24, 2018

    Recently purchased a 2015 Camry from Autofactory in Peabody and could not have been more pleased with the entire experience. I was assisted by Brian who... allowed me to take 4 test drives of different vehicles before I decided on the Camry. I felt no pressure to buy at all and Brian took care of all of the necessary paperwork, registration and insurance issues that go along with buying a car. I would not hesitate to recommend Autofactory as in addition to the above their prices were comparable or in most cases even better than any I’d found anywhere else.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 11, 2018

    lack of communication ..emailed them to test drive a vehicle after taking a look at it on my lunch hr ..Bill emailed me back to confirm the test drive...I... went there only to be told its been sold...first impressions make or break deals..along with communication..all he had to do was email me back that there was an offer...wasting peoples time is not what you should be doing with any customer willing to go there to spend thousands...remember people a simple email could do wonders on the character of the dealership you're dealing with...

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    4.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill, we are sorry for your experience at Auto Factory. Please call us so we can clarify the situation and better understand your complaint. We are co...ntinuously trying to get better at serving our customers and appreciate your input.

  • August 16, 2018

    Stellar car buying experience at Auto Factory!! They are simply the best. Great people to work with who truly have your happiness and best interest at... heart. I’ve been to many dealerships over the past few months and none compare to the exceptional inventory, straight forward process, genuine customer service and amazing experience that comes with buying your car at Auto Factory. Highly recommend!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 9, 2018

    Good site to find a car, with awesome used and new cars, and this site help me find auto factory a good place with new and used car and awesome dealers

    5.0 out of 5
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    5.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 28, 2018

    Walked in after seeing really good pricing on an audi q5. Met with Brian and we wrapped the whole deal up in about an hour. Very happy with the car and... the service.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 24, 2018

    I bought Jeep here on October 13....As part of the deal, Auto Factory was going to repair a dent and take care of some paint bubbles on the hood. I was... told this would only take a few days ........It is now October 24 and I still haven't received the Jeep. The Jeep is at another Jeep dealer getting repairs I wasn't even told or made aware of....Nobody at Auto Factory can tell me when I`ll take delivery.....All I was told is that if I don't take delivery of the Jeep by the time the first payment is due, I will not have to make the payment....Wow, how nice of them!!!!!!(probably more lies)....Don't make the mistake I did.....Auto Factory is your typical used car dealer ....they will tell you anything to make a sale......I'm not the type of person that posts reviews, good or bad(this is my first time reviewing).....but I felt this is well justified....hopefully it will help someone else avoid making the same mistake I did.

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    3.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeffrey, Sorry to hear your not happy with your experience. The requested dent and rust spot were repaired the next day as promised, but like we had t...old you several times, the jeep you purchased had an open safety recall that only the jeep dealership could complete the repair on. We brought your vehicle to the local jeep dealership and they completed the open safety recall within the 2 week time frame that we promised you. We even offered to make your first months payment for you as to compensate you for the inconvenience, but this was not enough. Even though you requested that we ignore the recall, we could not. It was a major concern to us and we could not deliver the vehicle without addressing this issue. Once again we are sorry but we are just trying to do the right thing.

  • 4.0 out of 5
    October 18, 2018

    I posted a negative review about Auto Factory Peabody,who recently purchased Detour Cars in Danvers. The owner of Auto Factory saw my review and contacted... me immediately to resolve the issue. He was unaware of the ongoing problem until he saw the review. He took the necessary steps to rectify the situation with the transmission on the 2012 Subaru. It's refreshing to deal with a business owner who takes pride in having a reputable business. I just wish I had spoken to him sooner, it would have saved me 4 weeks of stress. Thank you Nick for stepping up and fixing the problems.

    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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