Reviews

4.5 out of 5 4.5
2 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    October 18, 2018

    I posted a negative review about Auto Factory Peabody,who recently purchased Detour Cars in Danvers. The owner of Auto Factory saw my review and contacted... me immediately to resolve the issue. He was unaware of the ongoing problem until he saw the review. He took the necessary steps to rectify the situation with the transmission on the 2012 Subaru. It's refreshing to deal with a business owner who takes pride in having a reputable business. I just wish I had spoken to him sooner, it would have saved me 4 weeks of stress. Thank you Nick for stepping up and fixing the problems.

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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 16, 2018

    Stellar car buying experience at Auto Factory!! They are simply the best. Great people to work with who truly have your happiness and best interest at... heart. I’ve been to many dealerships over the past few months and none compare to the exceptional inventory, straight forward process, genuine customer service and amazing experience that comes with buying your car at Auto Factory. Highly recommend!!

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    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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