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Metro Auto Exchange Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)
Visit Metro Auto Exchange Inc.
Sales hours: 10:00am to 6:00pm
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Sales
Monday 10:00am–6:00pm
Tuesday 10:00am–6:00pm
Wednesday 10:00am–6:00pm
Thursday 10:00am–6:00pm
Friday 10:00am–6:00pm
Saturday 10:00am–6:00pm
Sunday Closed
(888) 347-6487 (888) 347-6487

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Decided not to follow up when noticed wheel cover was

Decided not to follow up when noticed wheel cover was changed in one picture versus another.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Nobody from the dealer ever got back to me after I sent

Nobody from the dealer ever got back to me after I sent emails about the car I was looking to buy smh

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hey Maxb, I'm sorry you feel this way but I don't have any emails containing Maxb. maybe that's just a screen name and not your email I don't know but if you want to give me a call directly I would be more than happy to help you. Rich 908-925-0266.

Consumer response

Hello, my email address is curtisbry21@gmail.com Thank you

Bad condition cars

The dealer has a large selection of cars and they are very friendly and personable, however, it is not a large selection of cars that are in good condition. The majority of the cars have major defects that are only visible when you visit in person.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very reasonable honest freindly dealer.

Dealer was very freindly and very flexible with mg request to take the car to a mechanic for an inspection prior to Purchasing. He allowed me fo test drive it on my own which made the test drive feel much better. Car was in clean condition and dealer had it priced under market value even after dealer fees. Dealer was very upfront and transparent answering all my questions and did not pressure me in anyway. Would highly recommend this dealership. It was the first time Ive ever bougjt from a dealer and Im glad I did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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In 2015 i brought an suv from metro .on feb 20 2020 i...

In 2015 i brought an suv from metro .on feb 20 2020 i brought my second suv from Rich he let us take a test drive and new on the spot we wanted it .Rich took is time with us .and it was a great time just a gentleman all around .I will come back to him any time we are very pleased.and to top it off he took are suv and filled the tank .Thank you again Rich k.k.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience

I bought a WV Rabbit from Metro. Richard was good in getting the deal. Overall had a good experience and , so far happy with the purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service

I love love my mini cooper.. such a pleasure to do business there..it was actually fun to buy car there...Would definitely recommend this dealership to family and friends..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words glad we had the right car for you. Enjoy your payment Free Nearly new vehicle. We truly appreciate your business and don’t forget we’re always here if you need something.

Easy Breezy Purchase

My husband did all yhe work in finding this beauty and the actual transaction to drive away in it was simple. Everything Rich promised was valid. The car was clean and drove smooth. A former customer stopped in and o her way out said that she gave her stamp of approval for Rich and his business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you. We truly appreciate your business and kind words. Have a great trip to Maryland I hope your son loves the car. Don’t forget we are always here if you need anything.

Love my new ride

I found this dealership while out looking on St George Ave for a good deal on a car. I found the vehicle I was looking for... it had leather seats, Bose system, everything I wanted in a Nissan Rogue. This was the last car I wanted. I called on Fri around 4 n told them I was coming with a mechanic to check the car out. I was told that was fine n they'd see me the next day... I showed up with my mechanic Saturday morning n OF COURSE the car was sold... I'm almost 40 n wanted to cry like a newborn baby!!!! Rich looked on the computer n found n went to pick up 1 he had in storage!!! Talk about being happy!!! He even worked with me a little on the price, gave me a number to a place rt up the road that offered insurance, did all the work he said he'd do to get the car ready for me, and EVEN picked me up when my car was ready!!!! This was my first car buying experience... from what I have heard I was nervous... METRO AUTO is DEFINITELY the place to get a GREAT car at a FAIR price!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much MonaJ. Glad to see you still love the car. It was truly a pleasure working with you and remember we’re here if you need any advice or help with anything. Sincerely Rich

Awesome little Mercedes

I was looking for this exact car for my daughter. This was the only dealership that had one. I was a little concerned buying from a little car dealer, but the experience was great. No hassle and they stood behind the car. It failed inspection due to the lights being to hazy. They told me to bring it in and they fixed it an hour without any hassle. They look brand new now.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.