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Van Horn Nissan of Stevens Point

(430 reviews)
Visit Van Horn Nissan of Stevens Point
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–5:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–6:00pm 7:00am–5:00pm
Thursday 9:00am–8:00pm 7:00am–5:00pm
Friday 9:00am–6:00pm 7:00am–5:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 2 awards
2023 state dealer award
2023 consumer dealer award
New (920) 449-4254 (920) 449-4254
Used (920) 449-4427 (920) 449-4427

Inventory

See all 151 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since June 2018.
At Van Horn Automotive Group, we believe that the car shopping experience should be easy, straightforward, and hassle-free. That’s why you will always find transparent pricing and an incredible selection of quality vehicles at every dealership location. As the only Employee Owned automotive group in Wisconsin, a customer-focused approach and personal accountability is built into our culture. We proudly sell new, used and certified pre-owned vehicles for every budget and style, and are committed to your satisfaction through every sales and service transaction.
Family Born. Employee Owned.

Service center

Phone number (920) 449-4427

Service hours

Monday
7:00am–5:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–5:00pm
Thursday
7:00am–5:00pm
Friday
7:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Van Horn Nissan of Stevens Point from DealerRater.

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Bought new car from this dealer.

Bought new car from this dealer. They were happy to sell. Very low miles. Already had 2 major repairs. Found out we have more to get fixed. Under 30k. No rental car to use when it broke. Warranty ran out after a few miles.

Bought new car from this dealer.

Bought new car from this dealer. They were happy to sell. Very low miles. Already had 2 major repairs. Found out we have more to get fixed. Under 30k. No rental car to use when it broke. Warranty ran out after a few miles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Terry, thank you for sharing your feedback with us. We're truly sorry to hear about your experience, and we apologize for not meeting your expectations. Your feedback is important to us, and we would like to address it directly. Unfortunately, we are unable to locate your information in our system. Please reach out to me directly. Thank you, Joseph Glenetske - General Manager - 715-254-0200

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Jayden was great to work with and gave excellent customer

Jayden was great to work with and gave excellent customer service. I recommend Van Horn Nissan.

Jayden was great to work with and gave excellent customer

Jayden was great to work with and gave excellent customer service. I recommend Van Horn Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brenda, we are glad to hear that Jayden provided excellent service. Thanks for choosing Van Horn Nissan of Stevens Point!

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The staff was respectful and helpful.

The staff was respectful and helpful. I didn't feel pressured into anything I didn't want.

The staff was respectful and helpful.

The staff was respectful and helpful. I didn't feel pressured into anything I didn't want.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much, James. We look forward to your next visit to Van Horn Nissan of Stevens Point!

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Van Horn has some of the most courteous employees I’ve

Van Horn has some of the most courteous employees I’ve ever dealt with. The service is great and the work gets done in a timely manner

Van Horn has some of the most courteous employees I’ve

Van Horn has some of the most courteous employees I’ve ever dealt with. The service is great and the work gets done in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are thrilled that our team made a great impression! Thank you for coming to Van Horn Nissan of Stevens Point!

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Friendly knowledgeable staff, ease of purchase: clean and

Friendly knowledgeable staff, ease of purchase: clean and respectful dealership: made me feel very comfortable:

Friendly knowledgeable staff, ease of purchase: clean and

Friendly knowledgeable staff, ease of purchase: clean and respectful dealership: made me feel very comfortable:

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Van Horn Nissan of Stevens Point and for sharing your experience! It means a lot to hear that our team made your visit so comfortable. We look forward to seeing you in the future!

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They are alway very helpful and knowledgable!

They are alway very helpful and knowledgable! Brian always takes time to explain everything to me.

They are alway very helpful and knowledgable!

They are alway very helpful and knowledgable! Brian always takes time to explain everything to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Here at Van Horn Nissan of Stevens Point, we are always thankful for positive feedback from our customers. We'll make sure your praise reaches Brian. Thank you, Maddy!

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Extremely clean facility and very courteous and helpful

Extremely clean facility and very courteous and helpful staff! Will definitely be revisiting in the future and referring others.

Extremely clean facility and very courteous and helpful

Extremely clean facility and very courteous and helpful staff! Will definitely be revisiting in the future and referring others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're delighted to hear that our team at Van Horn Nissan of Stevens Point made such a positive impression. We look forward to welcoming you back and appreciate your referrals!

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Dealership was clean and inviting, staff was friendly and

Dealership was clean and inviting, staff was friendly and helpful through the whole car shopping experience

Dealership was clean and inviting, staff was friendly and

Dealership was clean and inviting, staff was friendly and helpful through the whole car shopping experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Chris, we're delighted to hear that you found Van Horn Nissan of Stevens Point clean and inviting! Our team is always here to make your car shopping experience as pleasant as possible. Thanks for the kind words!

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I was extremely happy with everything!

I was extremely happy with everything! The service,Brian who helped me through the process and having the loaner vehicle was a blessing!

I was extremely happy with everything!

I was extremely happy with everything! The service,Brian who helped me through the process and having the loaner vehicle was a blessing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Brian and the team at Van Horn Nissan of Stevens Point loves seeing great reviews! Thank you, Darla!

Consumer response

Very happy

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Ask for Mitchell Zopfi.

Ask for Mitchell Zopfi. Going through the process of buying a vehicle is never easy but he made buying our 2023 Murano such a great experience. This is my second Murano and love my new ride. Lisa

Ask for Mitchell Zopfi.

Ask for Mitchell Zopfi. Going through the process of buying a vehicle is never easy but he made buying our 2023 Murano such a great experience. This is my second Murano and love my new ride. Lisa

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Van Horn Nissan of Stevens Point! We're delighted to hear that Mitchell made your experience a great one and that you're loving your new 2023 Murano. Enjoy the ride, and we look forward to seeing you again in the future!

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