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The service team is always freindly and honest. I enjoy dealing with them even though i never know when im going to have some time off work so i show up with no appointment. They always manage to get me in without having to wait an outrageously long time to have my vehicle serviced.
Thank you for the positive review, Daniel and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Happy Driving, The Marysville Toyota Team
Service dept very good
I think the service department was clear about vehicle diagnosis and got the job done in a quick time frame that I needed.
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Happy Driving, The Marysville Toyota Team
Explanation of what you what is needed.
Treated with respect and a valued customer. Didn’t like wearing a mask indoors. Enjoyed being on the Internet while waiting for my car to be repaired.
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Happy Driving, The Marysville Toyota Team
They were very welcoming. Made me feel like they wanted me there happy to see me! Like family!! Very informative never never overbearing. Kevin Hansen was the best!!
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Happy Driving, The Marysville Toyota Team
Incredible knowledgeable service
Dave K. was a very knowledgeable, non-aggressive representative. He provided answers to every question no matter whether a mechanical, structural or cosmetic. All responses to questions respectful, thorough, considerate and courteous.
Hi Dennis and thanks for the great feedback! We're very happy that Dave was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Happy Driving, The Marysville Toyota Team
Rudy, my service specialist and Sara were marvelous. Both answered all my questions, were kind, patient and informative. Rudy and I spoke throughout the day. He made me feel like I was his number one priority.
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Happy Driving, The Marysville Toyota Team
10k check up
Friendly and excellent service speedy and accommodating got me out in a timely fashion for important event scheduled after appointment
Debbie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Happy Driving, The Marysville Toyota Team
Kevin Hansen was super great. He was personable and heard what we wanted and kept to that so we could find the perfect vehicle for our needs. We loved working with him and would work with him again in the future.
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Kevin and the rest of the Marysville Toyota team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Happy Driving, The Marysville Toyota Team
Clean facilities and wide spaces
Staffs are accommodating, store looks clean and presentable, buyers will not get hungry because there are goodies. Nice and wide spaces looks great in the eye of the buyers.
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Happy Driving, The Marysville Toyota Team
Clear Communication and Friendly Service
Kesley was very kind every time that I comminuted with her and made the entire experience of buying my Tacoma very pleasant. I was out of state until the day that I physically picked up the vehicle so the entire process was done virtually and Kesley made sure to communicate to me regularly on the status of my Tacoma from the time I put the deposit down to the day I picked it up. I especially liked that she sent me a video on the day it arrived to the lot because that gave me something to look forward to for the last two weeks I was away. Also, Kesley helped me set up the app and made sure I knew how to use the features of my truck before I pulled out of the lot.
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Happy Driving, The Marysville Toyota Team