Reviews
The people I interacted with were professional and
The people I interacted with were professional and courteous. The waiting area was clean and and comfortable. The service area was very busy, but they did the best they could to get my vehicle done as soon as possible.
The people I interacted with were professional and
The people I interacted with were professional and courteous. The waiting area was clean and and comfortable. The service area was very busy, but they did the best they could to get my vehicle done as soon as possible.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Mike! We're glad to hear that you found our team at Marysville Toyota professional and courteous. It's great to know you were comfortable in our waiting area and that despite the busy service area, we could attend to your vehicle efficiently. We appreciate your kind words and hope to see you again soon! Happy Driving, The Marysville Toyota Team
Prompt service when I arrived.
Prompt service when I arrived. Coffee was available in the waiting room. Quick friendly service.
Prompt service when I arrived.
Prompt service when I arrived. Coffee was available in the waiting room. Quick friendly service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Jeffrey! We’re thrilled to hear that you had a positive experience at Marysville Toyota with our prompt and friendly service. We take pride in providing a comfortable environment, and we're glad you enjoyed the coffee while you waited. We look forward to assisting you again in the future! Happy Driving, The Marysville Toyota Team
I currently drive 85 miles each way to get my car
I currently drive 85 miles each way to get my car serviced with Marysville Toyota. My most recent experience was when I damaged a brand new tire (4500 miles on 70k tires) and 2 other places told me I need a new set. Upon bringing my car to this lot, they told me that based on my tread wear, I was able to only require one. They get me in quick seeing as I only made the appointment 3 days prior and got the work done in short time. They have constantly bent over backwards to accommodate me as I have an ignition interlock and require some different things than most for my servicing. I bought my car there and will continue to get it serviced there as long as I live in Washington, no matter how far I need to travel.
I currently drive 85 miles each way to get my car
I currently drive 85 miles each way to get my car serviced with Marysville Toyota. My most recent experience was when I damaged a brand new tire (4500 miles on 70k tires) and 2 other places told me I need a new set. Upon bringing my car to this lot, they told me that based on my tread wear, I was able to only require one. They get me in quick seeing as I only made the appointment 3 days prior and got the work done in short time. They have constantly bent over backwards to accommodate me as I have an ignition interlock and require some different things than most for my servicing. I bought my car there and will continue to get it serviced there as long as I live in Washington, no matter how far I need to travel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, Nicholas! We at Marysville Toyota are thrilled to hear about your positive experience with us. It’s great to know that we could help you with your tire concerns and accommodate your specific needs efficiently. We truly appreciate your loyalty and trust in us, and we look forward to continuing to serve you for all your automotive needs, no matter the distance. Safe travels, and see you next time! Happy Driving, The Marysville Toyota Team
Professional, thorough, communication, took care of
Professional, thorough, communication, took care of everything I asked for.
Professional, thorough, communication, took care of
Professional, thorough, communication, took care of everything I asked for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Keith! We’re thrilled to hear that you experienced professional and thorough communication at Marysville Toyota. We appreciate your trust in us to take care of your needs. We look forward to serving you again in the future! Happy Driving, The Marysville Toyota Team
The sales staff are so freindly.
The sales staff are so freindly. Never felt any pressure to purchase. It was like buying a car from my best friend.
The sales staff are so freindly.
The sales staff are so freindly. Never felt any pressure to purchase. It was like buying a car from my best friend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Johnny! We’re thrilled to hear that our sales staff made your experience feel friendly and relaxed, just like buying a car from a best friend. At Marysville Toyota, we strive to create a comfortable environment for all our customers. We look forward to seeing you again! Happy Driving, The Marysville Toyota Team
The buying experience was so refreshing and working with
The buying experience was so refreshing and working with Paul was a joy. I hope that this philosophy continues until I need to buy my next car. From start to finish it was the best car buying experience.
The buying experience was so refreshing and working with
The buying experience was so refreshing and working with Paul was a joy. I hope that this philosophy continues until I need to buy my next car. From start to finish it was the best car buying experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Robin! We’re thrilled to hear that you had such a refreshing buying experience at Marysville Toyota. It’s great to know that Paul made your time enjoyable. We look forward to serving you again when you're ready for your next car! Every new Toyota comes with ToyotaCare so make sure to visit us for your first service appointment! Happy Driving, The Marysville Toyota Team
I loved how easy and quick the process of buying a car
I loved how easy and quick the process of buying a car was and how honest and helpful my consultant Teresa was, really working to create a great experience for me.
I loved how easy and quick the process of buying a car
I loved how easy and quick the process of buying a car was and how honest and helpful my consultant Teresa was, really working to create a great experience for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you so much for your wonderful feedback, Katelynn! We're thrilled to hear that you had a quick and easy car buying experience at Marysville Toyota and that Teresa was able to provide you with honest and helpful service. We pride ourselves on creating great experiences for our customers. We hope to see you again soon, and feel free to share your positive experience with others! Every new Toyota comes with ToyotaCare so make sure to visit us for your first service appointment! Happy Driving, The Marysville Toyota Team
No ridiculous markups and phony fees.
No ridiculous markups and phony fees. Non-pushy salesperson. Helpful, competent staff. Dealt with other dealers where the salesperson tried to force me to drive a car I wasn't interested in, and another with huge markups and junk fees. None of that at MT. Took off one star for buying process because at the end there was an attempt bordering on scare tactics to sell a bunch of different warranties that added $7,200 - $14,400 to the cost of my loan over 6 years, but it was easy enough to say no. Would still buy here again.
No ridiculous markups and phony fees.
No ridiculous markups and phony fees. Non-pushy salesperson. Helpful, competent staff. Dealt with other dealers where the salesperson tried to force me to drive a car I wasn't interested in, and another with huge markups and junk fees. None of that at MT. Took off one star for buying process because at the end there was an attempt bordering on scare tactics to sell a bunch of different warranties that added $7,200 - $14,400 to the cost of my loan over 6 years, but it was easy enough to say no. Would still buy here again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your thoughtful feedback, Margaret! It’s great to hear you valued the pricing transparency and found the staff helpful at Marysville Toyota. Warranty options can be a lot to consider, and it’s good to know you felt comfortable making the decision that suited you. Feel free to contact us if you have further concerns or clarifications. Your support is truly appreciated, and we’d be happy to assist you again in the future! Sincerely, The Marysville Toyota Team
We started using Marysville Toyota because we were very
We started using Marysville Toyota because we were very unhappy with the service we received at Rodland Toyota in Everett. Our experience at Marysville was very different. The people we dealt with were friendly, knowledgeable and professional so we'll stick with Marysville!
We started using Marysville Toyota because we were very
We started using Marysville Toyota because we were very unhappy with the service we received at Rodland Toyota in Everett. Our experience at Marysville was very different. The people we dealt with were friendly, knowledgeable and professional so we'll stick with Marysville!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, John! We’re thrilled to hear that you had a positive experience at Marysville Toyota and appreciate your kind words about our team’s friendliness and professionalism. We’re glad you chose us and look forward to serving you for all your future needs! Happy Driving, The Marysville Toyota Team
Teresa was so great to work with.
Teresa was so great to work with. She always returned messages in a timely manner and kept me informed on the timeline as we waited for the vehicle to arrive. I really appreciated her care and attention to detail!
Teresa was so great to work with.
Teresa was so great to work with. She always returned messages in a timely manner and kept me informed on the timeline as we waited for the vehicle to arrive. I really appreciated her care and attention to detail!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, Diane! We're thrilled to hear that Teresa provided you with excellent service at Marysville Toyota. We pride ourselves on our communication and attention to detail, and it’s great to see that reflected in your experience. We look forward to assisting you again in the future! Every new Toyota comes with ToyotaCare so make sure to visit us for your first service appointment! Happy Driving, The Marysville Toyota Team