Reviews
What I liked was namely my service advisor, Jason Ierien.
What I liked was namely my service advisor, Jason Ierien. He stood by me as I went through the tricky and painful experience of getting my minor issue fixed in my 2024 4Runner. He respectfully listened to my frustrations along the way, and he remained steadfast in his commitment to getting the problem fixed in the end. He is always very busy, and I know he has to deal with so many issues, but he remained helpful, communicative and goal-oriented throughout the saga.
What I liked was namely my service advisor, Jason Ierien.
What I liked was namely my service advisor, Jason Ierien. He stood by me as I went through the tricky and painful experience of getting my minor issue fixed in my 2024 4Runner. He respectfully listened to my frustrations along the way, and he remained steadfast in his commitment to getting the problem fixed in the end. He is always very busy, and I know he has to deal with so many issues, but he remained helpful, communicative and goal-oriented throughout the saga.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Devesh! We're thrilled to hear about your positive experience with Jason at Marysville Toyota. It's great to know that he was able to support you through the challenges with your 2024 4Runner and keep you informed throughout the process. We appreciate your kind words and look forward to assisting you again in the future! Happy Driving, The Marysville Toyota Team
Service writer Rachel took the time to look at my past
Service writer Rachel took the time to look at my past service history online from Nevada. I have just moved here to Washington from Nevada.
Service writer Rachel took the time to look at my past
Service writer Rachel took the time to look at my past service history online from Nevada. I have just moved here to Washington from Nevada.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Colleen! We are thrilled to hear that Rachel took the time to assist you with your service history. At Marysville Toyota, we strive to provide personalized service, especially for our new customers. We hope to see you again soon for any of your vehicle needs! Happy Driving, The Marysville Toyota Team
My Advisory Todd did a great job supporting me and helped
My Advisory Todd did a great job supporting me and helped solve a problem from my last visit. The service was the quickest I have had since buying my car there in 2019. Thank you!
My Advisory Todd did a great job supporting me and helped
My Advisory Todd did a great job supporting me and helped solve a problem from my last visit. The service was the quickest I have had since buying my car there in 2019. Thank you!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, Craig! We’re thrilled to hear that Todd was able to assist you and resolve your issue quickly. Providing great service is our priority at Marysville Toyota, and we’re glad to know we’ve met your expectations. We look forward to seeing you again! Happy Driving, The Marysville Toyota Team
Kesley is top notch and made the whole process easy and
Kesley is top notch and made the whole process easy and pffered a good ex[lanation opf the various features on the car.
Kesley is top notch and made the whole process easy and
Kesley is top notch and made the whole process easy and pffered a good ex[lanation opf the various features on the car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful review, David! We're thrilled to hear that Kesley provided you with top-notch service and made the process easy for you. At Marysville Toyota, we strive to ensure all customers understand their vehicle's features. We appreciate your feedback and hope to see you again soon! Happy Driving, The Marysville Toyota Team
Nice quiet and comfortable waiting room with a variety of
Nice quiet and comfortable waiting room with a variety of extras to help with the wait. It seems as if my time there is always shorter than expected, so that is a bonus as weel.
Nice quiet and comfortable waiting room with a variety of
Nice quiet and comfortable waiting room with a variety of extras to help with the wait. It seems as if my time there is always shorter than expected, so that is a bonus as weel.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Marcia, for your kind words! We're delighted to hear that you enjoyed our quiet and comfortable waiting room at Marysville Toyota, along with the amenities we offer. It's great to know that your time spent with us feels shorter than expected. We appreciate your feedback and look forward to your next visit! Happy Driving, The Marysville Toyota Team
Your customer service from sales to service department is
Your customer service from sales to service department is top notch! Everyone is so kind, nice and accommodating.
Your customer service from sales to service department is
Your customer service from sales to service department is top notch! Everyone is so kind, nice and accommodating.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for your kind words, Paula! We’re thrilled to hear that you had a great experience with our sales and service teams at Marysville Toyota. We take pride in providing top-notch customer service, and it’s wonderful to know our efforts are appreciated. We look forward to welcoming you back next time! Happy Driving, The Marysville Toyota Team
They were friendly, accomodating, and helpful with all
They were friendly, accomodating, and helpful with all the information I needed.
They were friendly, accomodating, and helpful with all
They were friendly, accomodating, and helpful with all the information I needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful review, Carmel! We're thrilled to hear that you found our team at Marysville Toyota to be friendly, accommodating, and helpful. We strive to provide excellent service and are glad we could meet your needs. We look forward to assisting you again next time! Happy Driving, The Marysville Toyota Team
My sales person Gina Boggie, went to the fullest extent
My sales person Gina Boggie, went to the fullest extent to help me. And she is friendly, caring, and very kind. She is the best. Her co-workers were also very friendly and engaging.
My sales person Gina Boggie, went to the fullest extent
My sales person Gina Boggie, went to the fullest extent to help me. And she is friendly, caring, and very kind. She is the best. Her co-workers were also very friendly and engaging.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Norma, for sharing your experience with us. It's great to hear Gina made such a positive impact during your experience at Marysville Toyota. Her dedication to our customers truly shines through, and it's great to know that our team's friendliness contributed to your satisfaction. We look forward to serving you again in the future! Every new Toyota comes with ToyotaCare so make sure to visit us for your first service appointment! Happy Driving, The Marysville Toyota Team
Transparent, smooth, helpful and no uneasy feeling after
Transparent, smooth, helpful and no uneasy feeling after the transaction. Hopefully, the car itself won't have any problems.
Transparent, smooth, helpful and no uneasy feeling after
Transparent, smooth, helpful and no uneasy feeling after the transaction. Hopefully, the car itself won't have any problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review, Jaymor! We're thrilled to hear that your experience with Marysville Toyota was transparent and smooth. We appreciate your trust in us, and we hope you enjoy your new car. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to seeing you again! Happy Driving, The Marysville Toyota Team
Have always found advisors to be very accommodating.
Have always found advisors to be very accommodating. This last visit they were Parts Advisor Graham Brown, March 11th, and Service Advisor Taylor Rust, March 14th.
Have always found advisors to be very accommodating.
Have always found advisors to be very accommodating. This last visit they were Parts Advisor Graham Brown, March 11th, and Service Advisor Taylor Rust, March 14th.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback, Robert! We're thrilled to hear that you found our Parts Advisor Graham and Service Advisor Taylor accommodating during your visits. At Marysville Toyota, we strive to provide the best service possible. We look forward to seeing you again soon! Happy Driving, The Marysville Toyota Team