Madison Ford

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4.8
(47 reviews)
Visit Madison Ford
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 5:30pm
View all hours
Service Sales
Monday 8:00am–5:30pm 9:00am–7:00pm
Tuesday 8:00am–5:30pm 9:00am–7:00pm
Wednesday 8:00am–5:30pm 9:00am–7:00pm
Thursday 8:00am–5:30pm 9:00am–7:00pm
Friday 8:00am–5:30pm 9:00am–7:00pm
Saturday 8:00am–1:00pm 9:00am–5:00pm
Sunday Closed Closed
New (540) 318-7193 (540) 318-7193
Used (540) 783-3248 (540) 783-3248
Service (540) 242-8572 (540) 242-8572

Inventory

See all 45 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2022.
We are YOUR Ford Dealer proudly serving Charlottesville, Richmond, Staunton, Culpepper, Madison, Harrisonburg, UVA, Ruckersville, Crozet, Louisa, Fluvanna, Nelson, Fredericksburg, Lynchburg, Farmville, Elkton, Greene, Orange, and Roanoke.

Service center

Phone number (540) 242-8572

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
8:00am–1:00pm
Sunday
Closed

Reviews

4.8
(47 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

New Bronco with Madison

Madison Ford provided exceptional service from the beginning of my Bronco reservation process through delivery. Their open and honest communication was a welcome change from my dealings with other dealers.

Dealer response

Hi Ian, we are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

5.0

Amazing 1997 Ranger

Another trouble free courteous experience at Madison Ford taking care of my 289,500 mi. 2.3L Ranger

Dealer response

Hi William, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

5.0

jgraves54@yahoo.com

I was very happy with the service that Madison Ford does. They are always very professional and helpful.

Dealer response

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

5.0

Great experience

Denise and Brandon were great to deal with. Very easy and fast purchase. I’d highly recommend! Great customer service and they were very responsive to online inquiries.

Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to Denise and Brandon here at Madison Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

5.0

Wonderful dealership and people!

Billy Jones and the whole Madison Ford team are outstanding. Above and beyond service that made the whole experience enjoyable. Will definitely be returning to this dealership for future purchases.

Dealer response

Hi Chris, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

5.0

Madison Ford and Billy Jones are super!

I had the pleasure of working with Billy Jones at Madison Ford for a second time. It is a sincere pleasure working with him. In addition to his professionalism and thorough knowledge of all the Ford cars and trucks, he is also a joy to chat with. The complete experience is a genuine delight, and given that especially in today's world buying or leasing a car is stressful, he is able to eliminate that stress from the process. I highly rtecommend Billy and the folks at Madison Ford.

Dealer response

Hello Xavier, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

5.0

Informative, Helpful, Friendly Service

Billy at Madison Ford was a pleasure to work with. He was informative and helpful! I was able to find a car that was right for me. He walked me through all the steps and knew every detail of the car. He even took the time to walk me through all the safety details after the sale was finalized. Great gentleman with an awesome sense of humor! Thank you Billy and thank you Madison Ford!

Dealer response

Hello Nickolas, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

5.0

Excellent

Excellent staff and dealership. Highly recommend.

Dealer response

Hi, we appreciate your recommendation of our dealership! We hope to be of service to you again! Take care!

5.0

Excellent Car buying experience

Everyone was so nice and helpful with getting me a perfect vehicle!

Dealer response

Hello Makayla, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

5.0

Great service great dealership

Madison Ford dealership made buying my F350 a great experience, from Jonathan helping me to build my dream truck to Billy's expertise and knowledge of the truck and taking the time to show me all the features of my new truck also Brandon?s great knowledge of the great product surface care and making my commitment to my new f350 easy ! I will highly recommend Madison to anyone looking for a new vehicle. They all made made buying my F350 a great experience!

Dealer response

Hi Paula, we're happy to hear you had such a positive experience with our team! We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you for your business and we look forward to your next visit! Safe travels!

Read all 47 reviews