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Madison Ford

(262 reviews)
Visit Madison Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
New (540) 318-7193 (540) 318-7193
Used (540) 783-3248 (540) 783-3248
Service (540) 242-8572 (540) 242-8572

Inventory

See all 102 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2022.
We are YOUR Ford Dealer proudly serving Charlottesville, Richmond, Staunton, Culpepper, Madison, Harrisonburg, UVA, Ruckersville, Crozet, Louisa, Fluvanna, Nelson, Fredericksburg, Lynchburg, Farmville, Elkton, Greene, Orange, and Roanoke.

Service center

Phone number (540) 242-8572

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–1:00pm
Sunday
Closed

Reviews

(262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Madison Ford from DealerRater.

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Madison Ford is an awsome dealership! Just bought my second car in just over a year from them. The entire team is friendly, considerate, customer focused, and personably dedicated to ensuring a great car buying experience. Best I have worked with EVER and I have been buying cars for over 45 years. But there is more…their service department has the same customer focus. They will work with you to make sure you understand what needs to be done, why it needs to be done, provide service at a fair price, and get you expeditiously scheduled. On top of that they do quality work!

Madison Ford is an awsome dealership! Just bought my second car in just over a year from them. The entire team is friendly, considerate, customer focused, and personably dedicated to ensuring a great car buying experience. Best I have worked with EVER and I have been buying cars for over 45 years. But there is more…their service department has the same customer focus. They will work with you to make sure you understand what needs to be done, why it needs to be done, provide service at a fair price, and get you expeditiously scheduled. On top of that they do quality work!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Got my for in 2015 and if I had problems Madison got right on it got it fix

Got my for in 2015 and if I had problems Madison got right on it got it fix

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Madison Ford is one of the best dealers and service providers I have dealt since starting to drive. They are honest and do not try to upsell you. They have worked on our Ranger and 150. I highly recommend them.

Madison Ford is one of the best dealers and service providers I have dealt since starting to drive. They are honest and do not try to upsell you. They have worked on our Ranger and 150. I highly recommend them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Everyone was very friendly and helpful. I had a great experience working with Madison Ford to purchase my Explorer.

Everyone was very friendly and helpful. I had a great experience working with Madison Ford to purchase my Explorer.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great place to buy a car Hunter was our sales person he was great! I would buy there again.

Great place to buy a car Hunter was our sales person he was great! I would buy there again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great crew. Very friendly. Don’t wait long for my oil change. The noticed I had a recall and set that up a later date

Great crew. Very friendly. Don’t wait long for my oil change. The noticed I had a recall and set that up a later date

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Terrible HUNTER TURNER, quoted a price to us and then couldn't make that happen. Spoke the GM, Melissa Jenkins and OWNER GARY FAY and was basically told that im just trying to get them to reduce to the price so I can afford it. EXTREMELY UNPROFESSIONAL

Terrible HUNTER TURNER, quoted a price to us and then couldn't make that happen. Spoke the GM, Melissa Jenkins and OWNER GARY FAY and was basically told that im just trying to get them to reduce to the price so I can afford it. EXTREMELY UNPROFESSIONAL

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Madison Ford provides excellent courteous service. My 20 year old F-150 has had all of its service at this dealership.

Madison Ford provides excellent courteous service. My 20 year old F-150 has had all of its service at this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Purchased our Escape new in 2017 and your service has always been very satisfactory. I would recommend Madison Ford.

Purchased our Escape new in 2017 and your service has always been very satisfactory. I would recommend Madison Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Madison had a helpful sales team and fair pricing. The purchasing process was quick and smooth.

Madison had a helpful sales team and fair pricing. The purchasing process was quick and smooth.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Chandler, we are happy we could make your experience a positive one! We hope you continue to choose Madison Ford for all your vehicle needs! Take care!

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