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I was reluctant to contact a dealership because of the back and forth game with increasing pressure. I got none of that from Matt Sipe at Madison Ford.... In the end the vehicle had features I didn't care for but I would not hesitate to work with this dealer based on my recent experience.
Ruth Reese and Johnny Tyler were awesome! Very fast to respond and did not pressure. Everyone in showroom we’re friendly. Would deal with this dealship... again!
Quick and friendly service! Came in for the works package, I got in and out in under 30 minutes. Girl at the counter was very smiley and happy also.
Great! Thank you for taking the time to give us your feedback. We appreciate your business and look forward to your next visit!
Billy Jones was awesome! He took the time to help us select our new Ford Edge! He is very knowledgeable and gave us the best deal ever!
Everyone at Madison Ford was extremely friendly and professional. Our sales consultant was Ted Brame and he was personable, friendly and worked extremely... hard to find us the right vehicle at the best price available. Made buying and leasing a car an enjoyable experience. Highly recommend the dealership and Ted!
Reese was my sales representative and she went above and beyond for my family and I. Knowing I needed a car by the end of the week, she landed me in a... newer used car that my family and I love. she made sure it was spotless before letting me drive it home and made sure everything was perfect. She even checked in after I went home to make sure I still loved it. I highly recommend going to Madison Ford. They are all so friendly and welcoming! Thank you, Madison Ford!
Ruth Reese was my sales person. She was awesome. She took time to show all the features of my truck. She also found me my perfect truck once we discussed... what I was looking for. I highly recommend Madison Ford if you are looking for a new or used truck. She found a truck that 10 or more dealers were unable to find.
I had such an amazing experience with buying from Madison ford my sales guy was Mr Johnny and I can tell you he was very pleasant and really felt like... family they have a wonderful team that helps In anyway they can and makes you feel Important will buy from them Again
We had a fantastic experience at Madison Ford!!! Billy went above and beyond in many areas. He made himself available, answered all kinds of questions,... and took extra care with every part. There was nothing smarmy or "car sales-manish" about him at all... just a good guy helping us out. My husband and I were both so grateful for that. Jonathan was also amazing. He answered tons of questions about financing without ever seeming inconvenienced or annoyed... and I ask A LOT of questions. We can't say enough good things about our experience. Oh, and we got a beautiful vehicle at a price that was UNBEATABLE! I'm hoping we won't find ourselves in this position again anytime soon, but if we do... I would look to Billy at Madison Ford.
The service is suffering after the transition to Madison Ford. I went in for The Works service package. They didn't rotate the tires and my tire pressure... warning came on on the way home! What other short cuts did they make that is not obvious. I took it back for the rotation and the same two tires were on the same side of the car. Service manager said they don't do the crossing pattern. WHAT? It's in the owner's manual!
Thank you for your feedback. I will be happy to discuss this further with you. Please contact me at your convenience. Tom Lumsden, Service Manager, 54...0-948-6806