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Madison Ford

(224 reviews)
Visit Madison Ford
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 1:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–1:00pm
Sunday Closed Closed
New (540) 318-7193 (540) 318-7193
Used (540) 783-3248 (540) 783-3248
Service (540) 242-8572 (540) 242-8572

Inventory

See all 105 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since March 2022.
We are YOUR Ford Dealer proudly serving Charlottesville, Richmond, Staunton, Culpepper, Madison, Harrisonburg, UVA, Ruckersville, Crozet, Louisa, Fluvanna, Nelson, Fredericksburg, Lynchburg, Farmville, Elkton, Greene, Orange, and Roanoke.

Service center

Phone number (540) 242-8572

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–1:00pm
Sunday
Closed

Reviews

(224 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Madison Ford from DealerRater.

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I was blessed to have a fabulous experience at Madison

I was blessed to have a fabulous experience at Madison Ford! Everyone was so welcoming and helpful, this is our second purchase there and we will continue to be loyal customers

I was blessed to have a fabulous experience at Madison

I was blessed to have a fabulous experience at Madison Ford! Everyone was so welcoming and helpful, this is our second purchase there and we will continue to be loyal customers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cynthia, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

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Very helpful.

Very helpful. Great price. Friendly service. I would recommend them to anyone as a great place to buy a used car.

Very helpful.

Very helpful. Great price. Friendly service. I would recommend them to anyone as a great place to buy a used car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi James, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

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I went to Madison Ford to look around and was greeted by

I went to Madison Ford to look around and was greeted by Hunter Turner, a sales associate, who helped me with MY needs and took me through the process seamlessly. He LISTENED! Everything was taken care of quickly with some modifications that I wanted and he advocated for me with the dealership. I would ABSOLUTELY RECOMMEND this young man as a go to sales person at Madison Ford. I showed up to do the administrative paperwork and we were able to get it finished in 30 minutes...amazing....The vehicle was detailed, full of fuel and ready to go..... This is the place to buy a vehicle!

I went to Madison Ford to look around and was greeted by

I went to Madison Ford to look around and was greeted by Hunter Turner, a sales associate, who helped me with MY needs and took me through the process seamlessly. He LISTENED! Everything was taken care of quickly with some modifications that I wanted and he advocated for me with the dealership. I would ABSOLUTELY RECOMMEND this young man as a go to sales person at Madison Ford. I showed up to do the administrative paperwork and we were able to get it finished in 30 minutes...amazing....The vehicle was detailed, full of fuel and ready to go..... This is the place to buy a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Peter, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Madison Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

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I went to Madison Ford to look around and was greeted by

I went to Madison Ford to look around and was greeted by Hunter Turner, a sales associate, who helped me with MY needs and took me through the process seamlessly. He LISTENED! Everything was taken care of quickly with some modifications that I wanted and he advocated for me with the dealership. I would ABSOLUTELY RECOMMEND this young man as a go to sales person at Madison Ford. I showed up to do the administrative paperwork and we were able to get it finished in 30 minutes...amazing....The vehicle was detailed, full of fuel and ready to go..... This is the place to buy a vehicle!

I went to Madison Ford to look around and was greeted by

I went to Madison Ford to look around and was greeted by Hunter Turner, a sales associate, who helped me with MY needs and took me through the process seamlessly. He LISTENED! Everything was taken care of quickly with some modifications that I wanted and he advocated for me with the dealership. I would ABSOLUTELY RECOMMEND this young man as a go to sales person at Madison Ford. I showed up to do the administrative paperwork and we were able to get it finished in 30 minutes...amazing....The vehicle was detailed, full of fuel and ready to go..... This is the place to buy a vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Purchasing a car here is a great process!

Purchasing a car here is a great process! No pressure, sales person do a good job of getting u the best value!

Purchasing a car here is a great process!

Purchasing a car here is a great process! No pressure, sales person do a good job of getting u the best value!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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This is the third vehicle bought from them and what a

This is the third vehicle bought from them and what a wonderful experience we have had. Hunter was a very honest salesman. Didn’t pressure you and did exactly what he promised.

This is the third vehicle bought from them and what a

This is the third vehicle bought from them and what a wonderful experience we have had. Hunter was a very honest salesman. Didn’t pressure you and did exactly what he promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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The whole process was smooth from start to finish.

The whole process was smooth from start to finish. Jim was fantastic to deal with. He was very patient, answered all our questions and made my first Ford purchase a breeze. I highly recommend the people at Madison Ford. We got a great deal and they honor their word. Something not every dealer was doing while we shopped.

The whole process was smooth from start to finish.

The whole process was smooth from start to finish. Jim was fantastic to deal with. He was very patient, answered all our questions and made my first Ford purchase a breeze. I highly recommend the people at Madison Ford. We got a great deal and they honor their word. Something not every dealer was doing while we shopped.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

The whole process was smooth from start to finish.

The whole process was smooth from start to finish. Jim was fantastic to deal with. He was very patient, answered all our questions and made my first Ford purchase a breeze. I highly recommend the people at Madison Ford. We got a great deal and they honor their word. Something not every dealer was doing while we shopped.

The whole process was smooth from start to finish.

The whole process was smooth from start to finish. Jim was fantastic to deal with. He was very patient, answered all our questions and made my first Ford purchase a breeze. I highly recommend the people at Madison Ford. We got a great deal and they honor their word. Something not every dealer was doing while we shopped.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi John, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

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Great dealership.

Great dealership. Everyone made you feel comfortable and not pressured. Salesperson was very helpful and not pushy. Finance made the process very easy. Service dept. is great also. They get the job bone in a timely manner. I have no issues at all with Madison Ford!

Great dealership.

Great dealership. Everyone made you feel comfortable and not pressured. Salesperson was very helpful and not pushy. Finance made the process very easy. Service dept. is great also. They get the job bone in a timely manner. I have no issues at all with Madison Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Melissa was very helpful with my vehicle purchase

Melissa was very helpful with my vehicle purchase replying to my questions promptly. She did everything thing possible to make sure the purchase went smoothly even though she had to revise the purchase documents twice for my lender.

Melissa was very helpful with my vehicle purchase

Melissa was very helpful with my vehicle purchase replying to my questions promptly. She did everything thing possible to make sure the purchase went smoothly even though she had to revise the purchase documents twice for my lender.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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See all 224 reviews